A PRAYER FOR ALL MY COUNTRYMEN POEM
QUESTIONS AND ANSWERS
GRADE 12

A Prayer for all my Countrymen

by Guy Butler
Though now few eyes
can see beyond
this tragic time's
complexities,
dear God, ordain
such deed be done,
such words be said,
that men will praise
Your image yet
when all these terrors
and hates are dead:

Through rotting days,
beaten, broken,
some stayed pure;
others learnt how
to grin and endure;
and here and there
a heart stayed warm,
a head grew clear.

QUESTIONS

Refer to the poem  A Prayer For All My Countrymen by Guy Butler and answer the questions below.

1. What is the “tragic time” referred to in line 3? (1)
2. Complete the following sentences by using the words provided in the list below. Write down only the words next to the question number (2.1-2.3).

   America; people; South Africa; pardon; prayer; men

   This poem is written as a (2.1) ... for all the (2.2) ... of (2.3) ... (3)
3. Refer to line 1 (“Though now few eyes”).
   To whom do the “few eyes” belong?                                       (1)
4. Choose the correct answer to complete the following sentence: In line 4, the word “complexities” means ...
   1. hardships and shortages.
   2. hardships and answers.
   3. answers and solutions.
   4. problems and difficulties.                                                   (1)
5. Refer to lines 5-9 (“dear God ordain, ... Your image yet”).
   Explain why the poet wants his countrymen to behave as described in these lines.                                       (2)
6. Refer to lines 10 and 11 (“when all these terrors/and hates are dead”).
   Use ONE word to describe how the speaker feels about the future.                                                                               (1)
7. Refer to the poem as a whole and give TWO examples of alliteration used.                                                                    (2)
8. Refer to the second
   Using your own words, describe THREE different ways in which people reacted at that time.                                                   (3)
9. Refer to the second
   Is the following statement TRUE or FALSE?
   Quote a line to support your answer.
   The speaker was one of the few people who enjoyed the period of time described in this poem.                                   (2)
10. At the present time in our history do you think the poet’s prayer has been answered? Discuss your view.                      (2) [18]

Answers

1. Apartheid ✓ (1)
2. 2.1 Prayer ✓
   2.2 People ✓
   2.3 South Africa ✓  (3)
3. The people or comrades who can see beyond the suffering. ✓ (1)
4. D / problems and difficulties ✓ (1)
5. He wants them to act and speak responsibly in a way that will  be acceptable to God and will set an example to others. ✓✓ (2)
6. Hopeful/ positive/ optimistic ✓ (1)
7. “tragic time’s” ✓
   “deed be done” ✓
   “beaten, broken” ✓
   “some stayed pure” ✓ (2)
8. Some did not change/ some remained loyal. ✓
   Some pretended to cope/ be happy/ grinned and endured. ✓
   Some were balanced in their outlook/ remained hopeful/clear- headed and warm-hearted. ✓
   Some became clear-headed/ rational. ✓ (3)
9. False. “Through rotting days” ✓✓
10. Yes, some people have remained warm-hearted and clear- headed according to stanza two. These people help people in need. ✓✓
    OR
    No, reconciliation and forgiveness are not truly evident even after 1994. There is still a lot of racial prejudice. ✓✓ (2) [18]

THE BIRTH OF SHAKA POEM
QUESTIONS AND ANSWERS
GRADE 12

The Birth of Shaka

by Oswald Mbuyiseni Mtshali
His baby cry
was of a cub
tearing the neck
of the lioness
because he was fatherless.

The gods
boiled his blood
in a clay pot of passion
to course in his veins.

His heart was shaped into an ox shield
to foil every foe.

Ancestors forged
his muscles into
thongs as tough
as water bark
and nerves
as sharp as
syringa thorns.

His eyes were lanterns
that shone from the dark valleys of Zululand
to see white swallows
coming across the sea.
His cry to two assassin brothers:

"Lo! you can kill me
but you'll never rule this land!"

QUESTIONS

Refer to the poem The Birth of Shaka by Oswald Mbuyiseni Mtshali and answer the questions below.

1. Complete the following sentences by using the words provided in the list Write down only the words next to the question number (1.1 - 1.3).

   mourned; cruel; warrior; praised; father; loving

   
   In this poem Shaka, the Zulu king, is (1.1) ... . He was a (1.2) ... man, but a brave (1.3) ...                                (3)
2. Refer to lines 1 and 2 (“His baby cry/was of a cub ...”).
   2.1 Identify the figure of speech used (1)
   2.2 Explain why the poet has used this figure of (2)
3. Refer to lines 3 and 4 (“tearing the neck/of the lioness”).
   To whom does the word “lioness” refer?                                (1)
4. Refer to stanza
   4.1 In your own words, explain how the gods created (1)
   4.2 State ONE of Shaka’s characteristics suggested by the use of the words “clay pot”.                                                        (1)
5. Choose the correct answer to complete the following sentence: In line 11, the words “to foil every foe” mean to ...
   1. free every prisoner.
   2. betray every enemy. 
   3. stop every enemy.
   4. kill every prisoner.                                                             (1)
6. Refer to lines 12 and 13 (“Ancestors forged his muscles …”).
   What does the use of the word “forged” in these lines tell the reader about Shaka’s physical abilities?                                                                                (2)
7. Refer to stanza
   Quote TWO separate words to prove that Shaka was both physically and mentally strong.                              (2)
8. Refer to stanza
   Is the following statement TRUE or FALSE? Quote a line to support your answer.
   Shaka could see what was going to happen in the future.      (2)
9. In the first five stanzas the tone of the speaker shows admiration. Describe the tone in the last stanza (lines 24–25)                                                                          (1)
10. What, in your view, are the qualities of a good leader?           (2) [19]

THE SERF POEM
QUESTIONS AND ANSWERS
GRADE 12

The Serf

by Roy Campbell
His naked skin clothed in the torrid mist
That puffs in smoke around the patient hooves,
The ploughman drives, a slow somnambulist,
And through the green his crimson furrow grooves
His heart, more deeply than he wounds the plain,
Long by the rasping share of insult torn,
Red clod, to which the war-cry once was rain
And tribal spears the fatal sheaves of corn,
Lies fallow now.  But as the turf divides
I see in the slow progress of his strides
Over the toppled clods and falling flowers,
The timeless, surly patience of the serf
That moves the nearest to the naked earth
And ploughs down palaces, and thrones and towers.

QUESTIONS

Refer to the poem The Serf by Roy Campbell and answer the questions below.

1. Refer to lines 1-4 (“His naked skin ... crimson furrow grooves”).
   Is the following statement TRUE or FALSE? Write “true” or “false” and quote a SINGLE word to support your answer.
   The serf is forced to work in very hot conditions.                  (2)
2. In your own words, explain the meaning of line (2)
3. Refer to lines 5-6 (“His heart, more ... of insult torn”).
   3.1 Identify the figure of speech used (1)
   3.2 Explain why the poet uses this figure of (2)
4. Choose the correct answer to complete the following In line 6 the words “rasping share of insult” refer to the ...
   1. Ploughshare breaking the earth.
   2. Serf wounding the earth.
   3. Inhuman treatment of the serf.
   4. Serf insulting his master.                                                   (1)
5. Refer to the last six lines of the poem (“Lies fallow now ... thrones, and towers”).
   Discuss the speaker’s warning in these lines. State TWO points. (2)
6. Complete the following sentences by using the words provided in the list Write only the words next to the question number (6.1–6.3)

   owner; labourer; ploughs; oppression; harvest; freedom

   This poem is about a farm (6.1) … who (6.2) … the earth. The serf represents patient revolutionaries whose sacrifice is responsible for human (6.3) ...                  (3)
7. Consider the poem as a whole. Do you feel sorry for the serf? Discuss your (2)
8. Give TWO reasons why the title “The serf” is a suitable one for this poem.                                                                         (2)
9. Is this poem a South African poem? Quote two consecutive words from the poem to support your (2)
10. The word “naked” is used twice in the Complete the sentence below quoting phrases from the poem.
    The word naked has been used negatively to show that the serf is poor because he has only his “naked...(10.1) “ and it has been used positively to show that he belongs to the land and to nature the “naked...(10.2)”                                                 (2) [21]

Answers 

1. True, “torrid”. ✓✓ (2)
2. The “green” grass is turned over as the ploughshare is pushed through it and the red colour of the soil is turned to the top. ✓✓        (2)
3. 3.21Metaphor ✓ (1)
   3.2 His heart is being compared to a red clod/ ✓✓
         OR
         The poet shows that both his heart and the earth are damaged/ broken. ✓✓
         OR
         The poet shows that the field is being damaged and his heart is broken/he has been hurt. ✓✓                                                    (2)
4. C / inhuman treatment of the ✓ (1)
5. The speaker is warning the oppressors, the rich people in power at the time, that their wealth and power will be broken down and the serf will slowly defeat the oppressors and be ✓✓
   OR
   A revolution is coming because the labourers will revolt. ✓✓
   OR
   Danger is coming because the labourers will revolt. ✓✓                   (2)
6. 6.1 labourer ✓
   6.2 ploughs ✓
   6.3 freedom ✓ (3)
7. YES, because he is tired (“somnambulist”) and it is hot (“torrid”)/ he is poor (“naked”) and his heart is dry and sad (like a field without ‘rain’). ✓✓
   OR
   NO, he is patient (“surly patience”) and freedom will come to him one day and he will overthrow the oppressors (“break down palaces”) and have his land again. ✓✓
   OR
   NO, many people earn a living in a hard way. He should be grateful he has a job. ✓✓ (2)
8. Serfs were poor and this worker has only a “naked skin”/ They were farm workers and he “ploughs” the field. ✓✓
   OR
   It is appropriate because “serf” means that you are owned by your master and subjected to hard labour, just as the serf in the poem is subjected to hard labour. ✓✓
   OR
   He is not allowed to leave/ seen as a possession/ not paid for his hard work. ✓✓         (2)
9. “tribal spears” ✓✓ (2)
10. The word “naked” has been used negatively to show that the serf is poor because he has only his “naked skin” ✓ and it has been used positively to show that he belongs to the land and to nature, the “naked earth” ✓. (2)  [21]

MEMENTOS, 1 POEM
QUESTIONS AND ANSWERS
GRADE 12

QUESTIONS

Refer to the poem Mementos, 1 by Wd Snodgrass and answer the questions below.

1. Complete the following sentences by using the words provided in the list below.

   stunned; mother; shocked; disappointed; ex-wife; glad

   The speaker is sorting out old papers when he finds a photograph of his (1.1) ... Initially, he is (1.2) ... but then he is (1.3) ... to find it as it brings back old memories. (3)
2. Refer to line 4 (“Your That picture. I stopped there cold,”).
   Explain why the words “That picture” are written in a different font (letter type).(1)
3. Refer to lines 4-6 (“I stopped there ... a severed ”).
   3.1 Identify the figure of speech used here
   3.2 Explain why the poet has used this figure of speech (2)
4. Choose the correct answer to complete the following In line 10, the word “stunned” suggests that the girl was ...
   1. gorgeous.
   2. scary.
   3. motionless.
   4. happy.                                                                                                (1)
5. Refer to lines 11-12 (“Well, our needs ... ideals came ”).
   Using your own words, say what the speaker and his wife’s lives were like when they were young.                    (1)
6. Refer to stanza (3)
   6.1 Quote THREE separate words to show that not only soldiers were affected by the war.
   6.2 Explain what the photograph meant to the speaker during the war (1)
7. Refer to the last
   7.1 Is the following statement TRUE or FALSE? Give a reason for your answer.
          The speaker’s wife was responsible for the breakdown of their marriage.                                                (2)
   7.2 What does the speaker’s decision to keep the photograph reveal about him? (1)
8. In the first stanza, the tone of the speaker is one of shock
   What is the tone in the last stanza?                                       (1)
9. After reading this poem, do you think it is a good idea to use old photographs as a way of remembering the past?
   Discuss your view.                                                                  (2) [18]

Answers 

1. 1.1 Ex-wife ✓
   1.2 Shocked ✓
   1.3 Glad ✓ (3)
2. It emphasises/shows the importance of the photo/It shocks him./It refers to a particular picture of relevance/ significance. ✓ (1)
3. 3.1 Simile ✓ (1)
   3.2 Finding this photograph is as shocking/unexpected as finding a severed hand in your garden. ✓ (1)
4. A /gorgeous ✓  (1)
5. Simple/carefree/uncomplicated ✓  (1)
6. 6.1 “shacks” ✓
         “dishes” ✓
           “dolls” ✓ (3)
   6.2  It helped him cope with his fears/it helped him to choke down his fears. ✓  (1)
7. 7.1 False.
   Both of them were responsible. ✓✓
   OR
   They drained one another’s force. ✓✓ (2)
   7.2 He is not ready to let go./The photograph still has meaning for him./He has not come to terms with the divorce yet./He still has feelings for his ex-wife. ✓     (1)
8. The tone becomes gentler/accepting/agreeable/forgiving. ✓ (1)
9. Yes, people need real objects like photographs to remember the ✓✓
   OR
   No, memories should not depend on objects such as photographs. ✓✓     (2) [18]

CHEETAH POEM
QUESTIONS AND ANSWERS
GRADE 12

QUESTIONS

Refer to the poem Cheetah by Charles Eglington and answer the questions below.

1.   Complete the following sentences by using the words provided in the list below.

   young; snarling; awkward; old; smiling; graceful

   The poet says that the cheetah is (1.1) … but it has (1.2) … movements and it appears to be (1.3) …         (3)
2. What does the word “indolent” in line 1 tell you about the cheetah? State TWO (2)
3. Choose the correct answer to complete the following In line 3 the speaker’s tone shows that he feels ...
   1. the cheetah is better than the leopard.
   2. the leopard is better than the cheetah.
   3. the cheetah and the leopard are the same.
   4. the cheetah is quieter than the leopard.                           (1)
4. Refer to the words “twilight barricade” in line
   4.1 Identify the figure of speech used (1)
   4.2 Explain why the poet uses this figure of (2)
5. Which ONE WORD in stanza three shows that purpose of the hunt is to find food? (1)
6. Quote two consecutive words in this stanza that contradict each other (oxymoron), and suggest that the hunt is not really a game? (2)
7. Refer to line 14 (“And vibrant as a hunter’s bow”).
   7.1 Identify the figure of speech used (1)
   7.2 Explain why the poet has used this figure of (2)
8. Refer to line 20 (“Compliance with the game of chance”).
   Do you think the use of the word “compliance” is suitable? Discuss your view.                                                  (2)
9. What message does this poem have for you? (1) [18]

CONSUMER STUDIES
GRADE 12 
NSC PAST PAPERS AND MEMOS
FEBRUARY/MARCH 2018

INSTRUCTIONS AND INFORMATION 
1. This question paper consists of SIX questions. 

2. ALL the questions are COMPULSORY and must be answered in the  ANSWER BOOK. 
3. Number the answers correctly according to the numbering system used in this  question paper. 
4. Start EACH question on a NEW page. 
5. You may use a calculator. 
6. Write only in black or blue ink. 
7. Pay attention to spelling and sentence construction. 
8. Write neatly and legibly.

QUESTIONS 

QUESTION 1: SHORT QUESTIONS 
1.1 Various options are provided as possible answers to the following questions.  Choose the answer and write only the letter (A–D) next to the question  number (1.1.1–1.1.20) in the ANSWER BOOK, for example 1.1.21 D. 
1.1.1 A renewable form of electrical energy: 

1. Burning coal 
2. Fossil fuels
3. Wind energy 
4. Nuclear power (1) 

1.1.2 Excise duty is paid on … 

1. 100% orange juice. 
2. sweetened beverages. 
3. pasteurised milk. 
4. matured wine. (1) 

1.1.3 James bought a second-hand television set from his neighbour.  The contract clearly stated that his neighbour would not be  liable if the television set gave any problems. This is an example of … 

1. an exemption clause.
2. grey goods.
3. a cooling-off period. 
4. unfair business practice. (1) 

1.1.4 An antioxidant which strengthens the immune system of a person  with HIV/Aids: 

1. Calcium 
2. Helium 
3. Selenium 
4. Sodium (1) 

1.1.5 The nutrient required to boost the absorption of iron by the body: 

1. Calcium 
2. Vitamin C 
3. Vitamin D 
4. Potassium (1) 

1.1.6 An advantage of organic foods: 

1. Greater crop yields  
2. Lower production costs 
3. Pest resistant  
4. Healthier products (1)

1.1.7 A/An … is the food additive that prevents the ingredients in ice  cream from separating. 

1. emulsifier
2. bleaching agent
3. gelatinisation agent 
4. preservative (1) 

1.1.8 The cost of a portion of maize meal increased by 43,7% between  April 2015 and April 2016. This price increase could have a serious  negative impact on … 

1. food imports. 
2. genetically modified foods. 
3. organic foods. 
4. food security. (1) 

1.1.9 The similarity between the number of people wearing haute  couture and obsolete fashion is that … 

1. fashion examples are expensive. 
2. few people are seen wearing the fashion. 
3. most people do not know the fashion. 
4. they occur at the end of the fashion cycle. (1) 

1.1.10 ONE of the careers below has the largest influence on your choice  of clothing for a working wardrobe: 

1. Banker 
2. Medical doctor 
3. Interior decorator 
4. Waiter in a restaurant (1) 

1.1.11 A government employee may be able to secure government  assistance to buy property by means of … 

1. a policy. 
2. a subsidy. 
3. government insurance. 
4. settlement grants. (1) 

1.1.12 The principle that aims at creating appliances that anybody can  use: 

1. Decorative design 
2. Functionality 
3. Sustainability 
4. Universal design (1)

1.1.13 A once-off fee charged by a bank for setting up a home loan: 

1. Conveyancing fees 
2. Initial cost 
3. Registration fee 
4. Service fee (1) 

1.1.14 The label below informs a consumer about the … of an appliance. 

1. energy-efficiency  
2. environmental impact 
3. cost-effectiveness 
4. water consumption (1) 

1.1.15 An economical vacuum cleaner that would be the best buy for a  consumer with limited storage space but a large area to clean: 

1. Cylinder vacuum cleaner 
2. Hand-held vacuum cleaner 
3. Stick vacuum cleaner 
4. Upright vacuum cleaner (1) 

1.1.16 The factor that influences the efficient production of quality  products: 

1. Customer relations 
2. Delivery strategies 
3. Stock control 
4. Sustainable consumption (1) 

1.1.17 The factor that ensures that products are always the same: 

1. Adhering to specifications 
2. Careful controlling of finances 
3. Planning production 
4. Tidy workplace (1)

1.1.18 The statement that explains a production plan: 

1. Total time required to calculate the cost of producing a product
2. Listing the raw materials needed to make the product 
3. Measurements that are required to ensure a quality product
4. Controlled pace of work from start to finish of production (1) 

1.1.19 Market research is important because it … 

1. determines the consumers' preferences. 
2. ensures that the product will be profitable. 
3. enables the entrepreneur to choose a maintenance plan.
4. shows where the entrepreneur can find more products. (1) 

1.1.20 The factor that contributes to the failing of some entrepreneurs: 

1. Having a passion for the business 
2. Occasionally giving customers credit 
3. Putting in long working hours 
4. Copying the selling price from competitors (1) 

1.2 Give ONE word/term for each of the descriptions below. Write only the word/term next to the question number (1.2.1–1.2.4) in the ANSWER BOOK,  e.g. 1.2.5 cash sale 
1.2.1 Jenna Jewellers Company imports watches through unofficial  distribution channels (1) 
1.2.2 After paying for the shoes that Normia ordered online, she discovered  that the company does not exist (1)
1.2.3 Eddie, a teacher, bought a set of saucepans after a salesperson gave  a demonstration at the school. When looking at his budget he decided  to cancel his order within three days of purchasing. (1) 
1.2.4 Consumers pay money into a common bank account on a monthly  basis. At the end of the year they buy groceries and share among  them. (1) 
1.3 Choose the correct word(s) in brackets. Write only the word(s) next to the  question number (1.3.1–1.3.3) in the ANSWER BOOK, e.g. 1.3.4 savings. 
1.3.1 A (semi-skilled/skilled) worker works independently and produces  high quality products. (1) 
1.3.2 Renting premises forms part of the (fixed/variable) cost of a business. (1) 
1.3.3 To determine if an entrepreneur should proceed with a business  he/she should do (quality control/a feasibility study). (1)
1.4 Choose the housing option in COLUMN B that matches the description in  COLUMN A. Write only the letter (A–F) next to the question number  (1.4.1–1.4.4) in the ANSWER BOOK, e.g. 1.4.5 G. 

(4 x 1) (4)
1.5 Study the pictures below and answer the question that follows. 

[Source: www.woolworths.co.za] 
Select FOUR CORRECT statements regarding the dresses above. Write only the  letters (A–H) next to the question number (1.5) in the ANSWER BOOK. 

1. Dress 1 is most likely to be a fashion fad. 
2. Dress 2 is most likely to be a fashion fad. 
3. Dress 4 is the best example of a classic style. 
4. Dress 3 is the best example of a classic style. 
5. Dress 1 is the least suitable for professional wear. 
6. Dress 4 is the least suitable for professional wear. 
7. Dress 4 will create the illusion that the woman is bigger. 
8. Dress 2 will take the emphasis away from the middle and hips. (4)

1.6 Study the list of ingredients below and answer the question that follows. 

Select FIVE CORRECT statements regarding the pasta salad above. Write  only the letters (A–J) next to the question number (1.6) in the ANSWER  BOOK. 

1. The salad has a low fat content. 
2. The salad has a high mono-unsaturated fat content. 
3. It is suitable for a person with high blood cholesterol. 
4. It may help to prevent and manage osteoporosis. 
5. The bacon/macon may contain an additive that could cause cancer.
6. The salad may help to prevent and manage anaemia. 
7. The salad is suitable for a person with a milk allergy. 
8. It is not suitable for a person with gluten intolerance. 
9. A person with lactose intolerance can eat the salad.  
10. The cucumber will assist with the strengthening of the immune system. (5) [40]

QUESTION 2: THE CONSUMER 
2.1 Read the information below and answer the questions that follow. 

2.1.1 Define the term inflation. (2) 
2.1.2 Describe the effect of inflation on the purchasing power of the rand, as predicted in the extract above. (2) 
2.1.3 Name TWO ways in which the government obtains income tax  from middle-income consumers. (2) 
2.1.4 Fuel tax/levies are paid by consumers for every litre of petrol or  diesel that they buy. Explain what fuel tax/levies are used for. (1) 
2.1.5 Explain how the increase in the petrol and diesel price will  contribute to the challenges South Africans have to put food on the table. (3)
2.2 Read the scenario below and answer the question that follows. 

Describe TWO ways in which Neo can prevent water pollution. (2)
2.3 Read the extract below and answer the questions that follow. 

2.3.1 Name TWO household municipal services that are provided, other  than electricity. (2) 
2.3.2 Explain whether Jake is a responsible consumer or not. (2) 
2.3.3 Analyse to what extent any TWO parties in the scenario above  have fulfilled their responsibilities regarding municipal services.  (2 x 2) (4) [20]

QUESTION 3: FOOD AND NUTRITION 
3.1 Give FIVE nutritional guidelines to manage hypertension. (5)
3.2 State FOUR causes of iron-deficiency anaemia. (4) 
3.3 Write a paragraph to explain the effect of high glycaemic index (GI) foods and  low glycaemic index (GI) foods on blood glucose levels. (4) 
3.4 Read the information below and answer the questions that follow. 

Explain reasons for the exchange of the foods above: 
3.4.1 Potato crisps exchanged with popcorn (2)
3.4.2 Butter exchanged with canola oil for food preparation (4)
3.4.3 White, refined flour exchanged with brown, wholewheat flour (2) 
3.5 Read the scenario below and answer the questions that follow. 

3.5.1 Identify the food-borne disease that the learners and staff  developed. (1) 
3.5.2 Recommend the treatment that the affected learners and staff must  receive. (4) 
3.5.3 Suggest FIVE ways in which the learners and staff could have  become infected. (5)
3.6 Read the scenario below and answer the questions that follow. 

3.6.1 Name the disorder Sonia suffers from. (1)
3.6.2 Analyse how the following will assist Sonia in recovering: 

(a) Psychological treatment (4) 
(b) Nutritional education and treatment (4) [40]

QUESTION 4: CLOTHING 
4.1 Name FOUR factors that influence fashion change. (4)
4.2 State TWO characteristics of the peak stage of the fashion cycle. (2)
4.3 Explain the importance of versatile items for a working wardrobe. (2) 
4.4 Discuss how your knowledge of standard fashion trends, classic fashions and  fashion fads can be applied when you plan a basic working wardrobe. (6) 
4.5 Read the scenario below and answer the questions that follow. 

Analyse how the summer will influence John's choice of clothing with specific  reference to: 
4.5.1 Weather conditions (4) 
4.5.2 Colour of clothing (2) [20]

QUESTION 5: HOUSING 
5.1 Give FIVE ways in which employers can give housing support to their  employees. (5) 
5.2 Explain TWO types of insurance payable by homeowners but NOT by  tenants. (2 x 2) (4) 
5.3 Study the advertisement below and answer the questions that follow. 

5.3.1 Identify the type of home ownership in the advertisement above. (1)
5.3.2 Explain the term transfer duty. (3)
5.3.3 Give a reason why no transfer duty is payable if a flat is bought. (2) 
5.3.4 Use the information in the advertisement and explain what the levy  will be used for. (4) 
5.3.5 Discuss the validity of the statement below: 
Invest in a housing development that offers profitable long-term  rewards. (8)
5.4 Study the information below and answer the questions that follow. 

5.4.1 Name THREE responsibilities that a consumer must adhere to  after this convection microwave oven has been installed in his/her  kitchen. (3)
5.4.2 Read the scenario below and answer the question that follows. 

Evaluate the suitability of the convection microwave oven for this  young working adult. (10) [40]

QUESTION 6: ENTREPRENEURSHIP 
6.1 State THREE pricing strategies that a business can use. (3)
6.2 Name THREE functions of advertising in a business. (3)
6.3 Explain the purpose of stock control in a business. (3 x 2) (6)
6.4 Read the scenario below and answer the questions that follow. 

6.4.1 Name FOUR items of information that should be on the label of the  packaging for the chargrilled meat. (4) 
6.4.2 Give FOUR reasons why Lungi's business has a competitive edge. (4) 
6.4.3 Explain why Lungi is particularly strict about the hygiene of his  workers. (2) 
6.4.4 Lungi prefers routine/preventative maintenance to corrective  maintenance for the machinery in the butchery. Discuss the  consequences of EACH of the following maintenance methods: 

1. Routine/preventative maintenance  (2)
2. Corrective maintenance (2)

6.4.5 Read the information below and answer the questions that follow. 

A customer buys meat for a party of 10 people at her house.  
Calculate the selling price for 10 of EACH of the following:  

• Sausages
• Chicken 
• Beef steak  

Show ALL calculations. (6) 
6.4.6 Analyse the requirements of the potentially profitable business  opportunity that contributed to the profitability of Lungi's business. (4 x 2) (8) 

[40] 
TOTAL: 200

CONSUMER STUDIES
GRADE 12 
NSC PAST PAPERS AND MEMOS
FEBRUARY/MARCH 2018

MEMORANDUM 

QUESTION 1: SHORT QUESTIONS 
1.1
1.1.1C✔  Remembering, easy (Focus, p. 171; Successful, p. 191) (1) 
1.1.2 D✔ Applying, easy (Focus, p. 165; Successful, p. 183) (1) 
1.1.3 A✔Applying, moderate (Focus, p. 156; Successful, p. 173) (1) 
1.1.4 C✔ Remembering, moderate (Focus, p. 85; Successful, p. 100) (1) 
1.1.5 B✔ Remembering, easy (Focus, p. 77; Successful, p. 91) (1) 
1.1.6 D✔ Remembering, easy (Focus, p.104; Successful, p.126) (1) 
1.1.7 A✔ Applying, easy (Focus, p. 93; Successful, p. 113) (1) 
1.1.8 D✔Understanding, moderate (Focus, p. 106; Successful, p.128-129)  (1) 
1.1.9  B✔ Understanding, moderate (Focus, p. 49; Successful, p. 50) (1) 
1.1.10 C✔  Understanding, moderate (Focus, p. 56; Successful, p. 59) (1) 
1.1.11 B✔ Remembering, easy (Focus, p. 148; Successful, p. 130) (1) 
1.1.12 D✔ Remembering, easy (Focus, p. 135; Successful, p. 153) (1) 
1.1.13 B✔ Remembering, easy (Focus, p. 127; Successful, p. 146) (1) 
1.1.14 A✔ Understanding, easy (Focus, p. 134; Successful, p. 156) (1) 
1.1.15 D✔Analysing, moderate (Focus, p. 142; Successful, p. 157) (1) 
1.1.16 C✔ Remembering, easy (Focus, p. 19; Successful, p. 23) (1) 
1.1.17 A✔  Remembering, easy (Focus, p. 16; Successful, p. 21) (1) 
1.1.18 D✔ Understanding, difficult (Focus, p. 15; Successful, p.13) (1) 
1.1.19 A✔Understanding, moderate (Focus, p. 15; Successful, p. 13) (1)
1.1.20 D✔Understanding, moderate (Focus, p. 8; Successful, p. 12) 

1.2
1.2.1Grey goods/parallel imports✔ (Focus, p. 158; Successful, p. 176)  (1) 
1.2.2 Scam/phishing/online scam✔  (Focus, p. 159; Successful, p. 177)  (1) 
1.2.3 Cooling-off period✔ (Focus, p. 157; Successful, p. 173)  (1) 
1.2.4 Stokvel/Grocery club✔ (Focus, p. 161; Successful, p. 177)  (1) 
Understanding, moderate 

1.3
1.3.1 skilled✔ (Focus, p. 25; Successful, p. 17)  (1) 
1.3.2 fixed✔ (Focus, p. 38; Successful, p. 36)  (1) 
1.3.3 feasibility study✔  (Focus, p. 35-40; Successful, p. 35, 42)  (1) 
Understanding, easy 

1.4
1.4.1 C✔ (Focus, p.130; Successful, p.149)  (1) 
1.4.2  D✔ (Focus, p.118; Successful, p.137)  (1) 
1.4.3  A✔ (Focus, p.119; Successful, p.138)  (1) 
1.4.4  B✔ (Focus, p.122; Successful, p.140)  (1) 
Understanding, moderate 

1.5B✔ 
C✔ 
E✔ 
H✔  (Any order) (4)

Applying, moderate (Focus, pages 49, 53-54; Successful, pages 51, 61-62, Grade 11) 

1.6 D✔ 
E✔ 
F✔ 
H✔ 
I✔ (Any order) (5)

Analysing, difficult (Focus, pages 75-77, 79, 84-85, 95; Successful, pages 85, 89-91, 93- 94, 100-111) [40]

QUESTION 2: THE CONSUMER 
2.1
2.1.1

• Inflation is the rise/increase in the price of goods and  services✔over a specific period/in a year.✔ (2) 

Remembering easy (Focus page 167; Successful page 184) 
2.1.2

• Inflation decreases the purchasing power of the Rand.✔
• Fewer goods/services can be bought with the same amount of  money/due to decreased value of the Rand.✔
• Goods and services will be more expensive.✔  (Any 2) (2)

Remembering moderate (Focus page 167; Successful page 185) 
2.1.3

• Pay as you earn/PAYE✔ 
• Provisional tax/tax from irregular income earners✔  (2) 

Remembering, easy (Focus, page 163; Successful, page 181) 
2.1.4

• The levy/fuel tax is used for the Road Accident Fund/Third  party victims of motor vehicle accidents compensation.✔  (1) 

Remembering, easy (Focus, page 165; Successful, page 182) 
2.1.5

• Food producers using petrol/diesel in the production process  may have an increase in the production costs.✔
• Wholesalers and retailers will then increase their food prices,  to make a profit✔  therefore consumers will have to spend more  of their income on food.✔ 
• Imported food prices may also increase as a result of the  increased petrol/diesel/transport costs. (Any 3) (3) 

Applying, difficult (Focus, page 165; Successful page 182) 

2.2
2.2.1

• Neo should not flush/dispose old medication/dirty soapy water down the toilet/dispose it in an acceptable ethical manner.✔ 
• He should use environmentally safe/friendly cleaning agents.✔  (2) 

Understanding, moderate (Focus, page 180-181; Successful page 198) 
2.3
2.3.1

• Supplying household water✔ 
• Refuse removal✔ 
• Sanitation/Sewage collection/disposal✔  (Any 2) (2) 

Understanding, easy (Focus, page 183-184; Successful, page 202-203) 
2.3.2

• Yes✔ 
• Jake never defaulted in paying for municipal services/water/ electricity/rates/taxes.✔  (2) 

Applying, easy (Focus, page 183-184; Successful, page 202-203)

2.3.3

• Jake fulfilled his responsibility as a consumer✔  he paid for the  consumption of his services/electricity✔  from the municipality.
• The municipality did not fulfil✔  its responsibility of service  delivery towards Jake as far as electricity is concerned.✔ 
• The service provider/supplied electricity for certain periods✔  but cut the electricity supply because the municipality did not  pay the service provider.✔  (Any 2 x2) (4) 

Analysing, difficult (Focus, page 185; Successful, page 205/Scenario) [20]

QUESTION 3: FOOD AND NUTRITION 
3.1

• Use salt sparingly/reduce the amount of salt in your diet/no more than  one teaspoon of salt should be consumed per day/herbs and spices can  be used to flavour food instead of salt .✔ 
• Cut down on the consumption of processed foods/salty foods/smoked  meat/bacon/macon/biltong/potato crisps/salted nuts/salted popcorn.✔ 
• Watch your weight/lose weight✔  if overweight/limit saturated  fat/carbohydrate intake to prevent weight gain.
• Consume enough calcium/potassium/magnesium.✔ 
• Limit the consumption of alcohol.✔ 
• Cut down on the intake of coffee and tea.✔ 
• Eat a healthy diet low in saturated fats and cholesterol.✔ 
• Eat plenty of fresh fruit and vegetables.✔ 
• Choose high-fibre whole-grain cereals rather than refined cereal  products.✔ 
• Use low-fat or skimmed dairy products.✔  (Any 5) (5)

Remembering, easy (Focus, page 77; Successful, page 87-88) 
3.2

• Inadequate iron intake/not enough iron-rich foods.✔ 
• Lost through bleeding during heavy menstruation✔ 
• A bleeding ulcer/blood loss after an injury/nose bleeding✔ 
• Poor absorption of iron.✔ 
• Chronic kidney disease.✔  (Any 4) (4)

Remembering, moderate (Focus, page 76; Successful, page 91) 
3.3

• Foods with a high GI tend to be digested fast✔ and thus supply a sudden/rapid  rise✔  in blood-glucose levels. This provides instant energy.✔ This triggers  the excessive release/over secretion of insulin✔  to stimulate the removal of glucose from the bloodstream. The sudden removal of glucose then causes  the blood glucose level to drop quickly.✔  This then leaves the blood with too  little glucose for immediate energy.✔  (Any 2)
• Low GI food is digested slowly✔  thus the glucose is supplied/released gradually/slowly/steadily✔ into the blood stream. This means there is a  steady/continuous supply of glucose for energy✔ for a prolonged time/over a  long period.✔  The pancreas is not stimulated to produce too much insulin.✔  (Any 2) (4)

Understanding, moderate (Focus, page 71; Successful, page 77) 
NOTE: Learners can get a maximum of 2 marks for the explanation of high GI foods  and a maximum of 2 marks for the explanation of low GI foods. 
NOTE: One mark must be deducted if the answer is not written in paragraph format.

3.4
3.4.1 Potato crisps exchanged with popcorn 

• Crisps are high in fat✔  and trans fatty acids.✔ Popcorn is lower  in fat and does not contain trans fatty acids.✔ therefor it has a  lower impact/deposits less fat in the arteries/lessens blockage  of arteries✔ and contributes to a healthier heart. ✔ 
• Total fat and trans fatty acids increase cholesterol levels.✔  (Any 2) (2) 

Understanding, moderate (Focus, page 74-75; Successful, page 84-85) 
3.4.2 Butter exchanged with canola oil for food preparation 

• Saturated fat increases low density lipoprotein levels (LDL)  which carry cholesterol to the arteries where it is deposited.✔  This increases cholesterol levels which may lead to  atherosclerosis (is a risk factor for coronary heart disease)✔ 
• Canola oil is high in (mono) unsaturated fat.✔  This increases  high density lipoprotein levels (HDL) which carry cholesterol to  the liver where it is excreted from the body.✔  This decreases  cholesterol levels, which is beneficial for heart health.✔  (Any 4) (4) 

Understanding, moderate (Focus, page 74-75; Successful, page 84-85)
3.4.3 White, refined flour exchanged with brown, whole wheat flour 

• Whole wheat flour contains more fibre.✔ Fibre has a  cholesterol-lowering effect✔ and thus less cholesterol deposits  in the arteries thus a healthier heart. (2) 

Understanding, moderate (Focus, page 74-75; Successful, page 84-85) 
3.5
3.5.1

• E.coli infection✔  (1)

Understanding, moderate (Focus, page 90; Successful, page 106) 
3.5.2

• The best approach is to rest.✔ 
• Prevent dehydration✔ by drinking plenty of fluids/good quality  water to replace the fluid lost as a result of diarrhoea.✔ 
• Do not take anti-diarrheal medication/medication to stop the  diarrhoea✔  as this would prevent the person’s intestines from  getting rid of the E.coli bacteria/as the body needs to get rid of  the germ as soon as possible.✔ 
• People who become seriously dehydrated may need to be hospitalised✔  so that they can be given fluids by drip/have  fluids and electrolytes put into their veins intravenously.✔  (Any 4) (4) 

Understanding, moderate (Focus, page 90; Successful, page 107)
3.5.3

• The raw milk could have been contaminated✔as it was not  pasteurised.✔
• The meat could have been contaminated during slaughtering✔ and when the meat was minced, germs could have been  mixed throughout the mince.✔
• The mince could have been undercooked✔as they ran out of gas while preparing lunch.✔
• The vegetables could have been contaminated with animal faeces/dung✔as famers used organic ways of farming/no pesticides/herbicides for their crops.✔
• The vegetables may not have been washed well/properly/ washed in possible contaminated water from the dam.✔
• The buckets of drinking water could✔ have been possible contaminated dam water. (Any 5) (5) 

Applying, moderate (Focus, page 90; Successful, page 106-107) 
3.6
3.6.1

• Bulimia/bulimia nervosa✔  (1)

Understanding, easy (Focus, page 82; Successful, page 95) 
3.6.2 (a) Psychological treatment 

• Sonia will need counseling✔ and support from family and  friends for depression and feelings of guilt.✔
• She may need to get medication for depression/  anti-depressants.✔
• The treatment must address Sonia’s feelings of guilt and  psychological needs✔so that her physical health✔and  normal eating pattern can be restored.✔ (Any 4) (4) 

(b) Nutritional education and treatment 

• Nutritional education/a dietician will guide her on her eating habit and behavioral management.✔ This will assist her to stop binge eating/eating large amounts of  food/purging.✔This will result in healthier alternatives to  manage/stabilise/control her weight.✔
• Sonia will be encouraged to eat a balanced diet✔ with enough carbohydrate✔and fats✔ to give her energy and  proteins to sustain the body.✔ (Any 4) (4) 

Analysing, difficult (Focus, page 82; Successful, page 96) [40]

QUESTION 4: CLOTHING 
4.1

• Economic factors: inflation/recessions/depression/wealth/poverty✔
• Social factors: geographical/living patterns/educational level/wars/ disasters/religious beliefs/current events/fashion show /lifestyle✔ / Consumers get bored/need something new✔ /Blurring of gender  boundaries/unisex clothing✔
• Technological factors: new textiles/new manufacturing methods/better  communication methods✔ / Need for sustainability/eco-fashion✔ 
• Political/judicial climate: laws/trading regulations✔  (Any 4) (4)

Remembering, easy (Focus, page 49, 51; Successful, page 53-55) 
4.2

• The fashion reaches the height of popularity. ✔
• Many people wear it. ✔ 
• It is produced in growing numbers/mass produced. ✔
• Advertised by clothing stores in magazines/window displays.✔ (Any 2) (2)

Remembering, easy (Focus, page 63; Successful, page 68) 
4.3

• Versatile items can be worn in more than one season.✔ 
• Versatile items can be easily mixed-and-matched.✔  This extends your  wardrobe/ensures that you get lots of use out of them.✔ (Any 2) (2)

Understanding, easy (Focus, page 55; Successful, page 62) 
4.4

• Standard fashion trends form the basis of the wardrobe for the world of  work✔ can add interest✔ /can be updated/complimented with new  accessories/changing hemlines/collars/sleeves✔ and should be less  expensive items such as shirts.✔
• Classic styles should form the basis/foundation/80%✔  of a wardrobe for  work as they are timeless/long lasting/good quality.✔
• Fashion fads can add interest✔  in the form of accessories/jewelry/  scarves/ties/shoes.✔ The basic items should not be fashion fads✔  as they  are short-lived/are in fashion for a short time.✔  Fashion fads often do not  look professional/can change basic items/new look to be fashionable✔ and saves money✔  (3 x 2) (6)

Applying, moderate (Focus, page 49. 52, 53; Successful, page 62)
4.5
4.5.1 Weather conditions: 

• In summer when it is very hot/hot✔ John will have to choose  light weight✔ pants/tops/shirts. 
• He has to choose fabrics such as cotton/linen✔  that can  breathe/let air through✔ in order to release perspiration/not  retain perspiration/sweat.✔
• He may also need protective clothes against elements of the weather✔such as a hat/cap/raincoat (on rainy days)/head gear  for protection.✔ (Any 2 x 2)(4) 

4.5.2 Colour of clothing: 

• John must choose light/tint colours✔that will not show dirt  easily/khaki/light blue/light green for summer as it reflects  light✔and will look✔and feel cool.✔ (Any 2) (2) 

Analysing, difficult (Successful p 59; Focus p 56-57) [20]
QUESTION 5: HOUSING 
5.1

• By paying wages and salaries that will enable the employees to pay rent  and save towards buying their own homes.✔ 
• By giving employees the option of staying in company-owned houses at a  lower rent/rent out company-owned houses to employees.✔ 
• By assisting in arranging home loans.✔ 
• By assisting with the purchase of building materials/by buying building  materials in bulk.✔ 
• By helping employees to use their pensions/provident funds as collateral  for loans.✔ 
• Provide employees with a monthly housing allowance/subsidy.✔ 
• Subsidise part of the interest on an employee’s home loan.✔ 
• Offer guarantees to lenders on an employee’s housing loan.✔ 
• Help with relocating costs.✔ 
• Provide housing consumer education and advice to employees.✔  (Any 5) (5)

Understanding, easy (Focus, page 132; Successful, page 150) 
5.2

• Bond/Mortgage protection insurance:✔  Life insurance to settle the home  loan if something unexpected should happen to the buyer./ Covers repayments if the bondholder is unable to pay the bond  instalments as a result of death, retrenchment or disability.✔ 
• Homeowner’s (comprehensive) insurance:✔  Cover any losses should the  home structure suffer damage as a result of a natural disaster/ storm/flood/an accident/a burst geyser/political unrest/fire.✔  (2 x 2) (4) Remembering, easy

(Focus, page 127-128; Successful, page 145) 
5.3
5.3.1

• Sectional title✔  (1)

Remembering, easy (Focus, page 122; Successful, page 140) 
5.3.2

• A tax✔ collected by the Receiver of Revenue on behalf of the  government.✔  The tax is paid every time a property changes  hands.✔  It is based on the value of the property.✔ (Any 3) 

OR 

• It is a government tax✔ on the property to transfer it to the  buyer’s name✔  and is based on the value of the property.✔  (3)

Remembering, easy (Focus, page 128; Successful, page 146)
5.3.3

• The apartment is bought from a developer.✔ 
• It doesn’t get transferred from one owner to the next/the  property is not changing hands✔  as there is no previous  owner.✔  (Any 2) (2) 

Understanding, easy (Focus, page 128; Successful, page 146) 
5.3.4

• To pay for the security,✔  which include salaries of the guards✔  and electric fencing.✔
• To maintain the communal facilities✔  such as the (rooftop  splash) pool,✔  gym,✔  braai facilities✔  and common  entertainment area.✔ (Any 4) (4) 

Remembering, easy (Focus, page 140; Successful, page 122) 
5.3.5

• It is cheaper to buy from a new development as no transfer  duty is payable.✔  This saves money/ensures a larger profit  when it is sold.✔ 
• As it is a brand new apartment, no/very little maintenance✔  will  have to be done in the first few years. This saves  money/ensures a larger profit when it is sold✔ 
• As it is near the university, it will be easy for the owner to find  tenants/ students to rent the apartment.✔ 
• Once the bond is paid off, the owner/landlord can earn a good,  steady income if the apartments are rented out.✔ 
• The value of the apartment will increase over time✔   and thus  have a greater value. ✔ 
• The owner will be able to sell the apartment for a profit✔ over  the long-term/after a few years.
• The apartment can form part of the owner’s estate after his/her  death,✔ so they will benefit from the investment/benefit from  the increased value of the property✔ /can inherit the property✔ .  (Any 8) (8) 

Applying, difficult (Focus, page 122; Successful, page 141) 
5.4
5.4.1

• Read the warranty.✔ 
• Follow the manufacturer’s instructions.✔ 
• Do not complain if the instructions were not followed.✔ 
• Fill in the registration card and return to the manufacturer.✔ 
• Keep/read the warranty/keep receipts in a safe place.✔ 
• Record serial numbers in the instruction book.✔ 
• Use all of the features of the microwave oven several times  during the warranty period to make sure that it continues to  operate as it should✔  (Any 3) (3) 

Understanding, easy (Focus, page 150; Successful, page 165)
5.4.2

• Although the convection microwave oven is expensive✔ , it is  cheaper than buying a microwave oven and an oven/the young  working adult gets two appliances in one.✔ 
• The convection microwave oven saves space✔ as the young  working adult doesn’t need a separate space for the  convection oven as the kitchen is very small.✔ 
• The diverse/different cooking modes help to cook food  quicker✔  and this saves time.*✔ 
• The diverse/different cooking modes help to achieve a better  texture/appearance✔  than using a standard microwave oven.
• The diverse/different cooking modes will enable the young  working adult to experiment✔  with different dishes as it is  possible to make/produce a variety of dishes✔  such as  cooking, baking and making yoghurt.✔ 
• The diverse/different cooking modes/different power levels are  convenient✔  help to reduce energy usage/saves electricity  costs.✔ 
• The enamel cavity/interior/steam clean makes it easy to  clean,✔  this saves time considering he/she is working long  hours.*✔ 
• The oven is easy to operate✔ thus no problems wasting time  getting to know how to operate/work the oven. ✔ 
• The Smart Sensor technology makes it easy to cook✔  food to  perfection. The Smart Sensor technology saves time*✔  as the  young adult doesn’t have to set the cooking time and power.  (Any 5) (5 x 2) (10) 

Evaluating, difficult (Focus, page 141; Successful, page 159-160) 
NOTE: The positives in the scenario overshadow the negatives thus only a positive  response in the memo. 
Saving time* can only be awarded a mark once. [40]

QUESTION 6: ENTREPRENEURSHIP 
6.1

• Cost-based pricing✔ 
• Demand-based pricing✔
• Competitive pricing✔ 
• Market skimming pricing✔ 
• Premium pricing✔
• Value-for-money pricing✔
• Undercut pricing✔ (Any 3) (3)

Remembering, easy (Focus, page 32; Successful, page 31) 
6.2

• To create awareness/attract customers.✔
• Create interest in the product/service.✔
• Create a desire for the product/service/persuade/convince consumers to  buy the product/promote the use the service.✔
• Expand the market to new customers.✔
• Announce modification/expansion of the product/service/business.✔
• Provide information about the product/service/business.✔
• Maintain/improve sales.✔ (Any 3)(3)

Remembering, easy (Focus, page 31; Successful page 30) 
6.3

• To ensure there are enough raw materials available✔ to produce the  required products for a given time.✔
• To minimize the cost of storing the completed products✔ because more products have been made than required/prevent over stocking of raw  materials.✔
• The correct quality of raw materials is purchased for the product✔ and  thus reduces wastage.✔
• To prevent stock exceeding the sell by date in storage✔and become of a  poorer quality for the buyer✔ prevent loss of income for the producer.✔
• To avoid cash flow problems as a result of money invested in  unused/excess stock✔ thus running out of cash flow for other pressing  needs.✔ (Any 3)   (3 x 2) (6) 

Remembering, moderate (Focus, page 19; Successful, page 23)
6.4
6.4.1

• Quantity/weight/kg of the meat✔
• Ingredients/spices/marinade/additives used✔
• Date stamps/manufacturing/use-by/best before date✔
• Heating/storage instructions✔ 
• Serving suggestions✔ 
• Nutritional information✔
• Name/Trade name/Farm Inn and address of the business✔
• Contact details/email address✔ (Any 4) (4)

Remembering, easy (Focus, page 29, 97; Successful, page 29, 117) 
6.4.2

• He sells a variety of raw meats and char-grilled meats.✔
• Customers can order char-grilled meat and collect it to take  away.✔
• The restaurant/butcher is the first of its kind in his  community./There is no other butchery/restaurant in a  shopping mall that sells char-grilled meat to take away/allow  sit-in meals.✔
• He produces meat on his farms✔ and does not need to pay  prices demanded by other meat producers✔.
• His restaurant caters for sit-in char-grilled meat meals.✔
• The product/meat/restaurant/service is of good/high quality.✔
• He employs skilled personnel✔ consumers can be assured of  good service.✔
• It offers consumers the convenience of not having to char-grill  meat themselves at home.✔ (Any 4) (4) 

Applying, moderate (Focus, page 13; Successful, page 11) 
6.4.3

• Hygiene of the workers will prevent food contamination✔ through micro-organisms✔that could result in food-borne diseases.✔
• It will ensure that the meat/food served/sold is safe✔and  healthy for the customers/consumer.✔ he is known/has the  reputation for selling good quality meat✔ (Any 2) (2) 

Understanding, moderate (Focus, page 18; Successful, page 22)
6.4.4 (a) (b) 

• Routine/preventative maintenance will prevent the machinery  from breaking down,✔ does not result in break-down in  production✔ loss of earnings prevented.✔
• Corrective maintenance production will stop/lower  income/profit✔as machinery is only fixed if it breaks down.✔ A stop in production will lead to lower stock levels/char-grilled  meat and this will cause a lower income/profit. (Any 2) (4) 

Applying, moderate (Focus, page 25; Successful, page 25) 
6.4.5

• R6.00 + R8.00 + R12.00 = R26.00✔
  R26.00 x 10✔ = R260.00✔
  R260.00 x 80%✔ = R208.00✔
  R260.00 + R208.00 = R468.00✔

OR 

• (R6.00 x10) + (R8.00 x10) + (R12.00 x10) 
  = R60.00✔ + R80.00✔ + R120.00✔
  = R260.00
  R260.00 x 80%✔ = R208.00✔
  R260.00 + R208.00 = R468.00✔ (6)

Applying, moderate (Focus, page 37-38; Successful, page 39-40) 
NOTE: NO mark must be given for the selling price of R468.00 if there is not an R. 
6.5.6

• He has business skills✔has a business management  degree✔he employs skilled personnel –waiters/chef/butcher✔
• The meat/product/service meets the needs of the target  market✔ as it can be bought raw/char-grilled, eaten in the  Farm Inn restaurant/ordered for collection and take-away.✔
• His business/product has a competitive edge✔as it is the only  butchery that sells char-grilled meat which can be ordered and  collected for take away.✔
• The customers are prepared to pay the prices✔because of the  good quality of meat✔and the convenience of not having to  char-grill meat themselves.✔
• The location of the business is suitable✔as the Farm Inn  restaurant is in an upmarket shopping mall/the butchery is in  the local town.✔
• He had enough capital/start-up money✔as he inherited an existing small cattle farm.✔ (Any 4 x 2) (8) 

Analysing, difficult (Focus, page 7–8; Successful, page 10–12) 

[40] 
TOTAL: 200

COMPUTER APPLICATION TECHNOLOGY
PAPER 2
GRADE 12 
NSC PAST PAPERS AND MEMOS
FEBRUARY/MARCH 2018

SUGGESTIONS AND RECOMMENDATIONS TO MARKERS  

• Revisit the questions and the marking guidelines frequently during the marking  session. 
• It is advisable to read the question frequently (and re-read) together with the  candidate's response to check that it correlates, so that you are not misled by the  candidate's statements/answers.
• Be careful not to focus on keywords or general statements, but rather read the entire  answer. If in doubt, read the entire answer and then the question paper and marking  guidelines. Ask yourself or your senior marker if the response could ΄fit΄ into the  marking guidelines before allocating the correct marks to the candidate. For example,  the marking guidelines state 'cheap' and the learner responds with 'less expensive'.
• Beware of overlapping answers to a specific question. In general, one mark is  awarded per fact. 

MEMORANDUM 

SECTION A 
QUESTION 1: MULTIPLE-CHOICE  

QUESTION 2: MATCHING ITEMS

QUESTION 3: TRUE OR FALSE 

TOTAL SECTION A: [25]

SECTION B 
QUESTION 4: SYSTEMS TECHNOLOGIES

QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES

QUESTION 6: INFORMATION MANAGEMENT

QUESTION 7: SOCIAL IMPLICATIONS

QUESTION 8: SOLUTION DEVELOPMENT 

TOTAL SECTION B: [75]

SECTION C 
QUESTION 9: INTEGRATED SCENARIO

QUESTION 10: INTEGRATED SCENARIO

TOTAL SECTION C: 50
GRAND TOTAL: 150

COMPUTER APPLICATION TECHNOLOGY
PAPER 1
GRADE 12 
NSC PAST PAPERS AND MEMOS
FEBRUARY/MARCH 2018

MEMORANDUM 

IGNORE SPELLING IN ALL CASES WHERE IT WOULD NOT HAVE ANY IMPACT ON  THE ANSWER. 
QUESTION 1 File name: 1Pat Total Q1: 28

QUESTION 2 File name: 2Place Total Q2: 22 

QUESTION 3 File name: 3Cost Total Q3: 26

• Mark the questions from the formulae and not the values/answers in the cell.
• Check against candidate's actual work (Cell references may differ, depending on the  candidate's response).
• Candidate may use multiple formulae or cells as 'building blocks' to reach answers. ∙ Named ranges can be used instead of cell references.
• The answers must still be correct even if changes are made to the existing data.

QUESTION 4 File name: 4Dublin Total Q4: 24 

• Mark the questions from the formulae and not the values/answers in the cell.
• Check against candidate's actual work (Cell references may differ, depending on the  candidate's response).
• Candidate may use multiple formulae or cells as 'building blocks' to reach answers. 
• Named ranges can be used instead of cell references.
• The answers must still be correct even if changes are made to the existing data.

QUESTION 5 File name: 5Data Total Q5: 40

QUESTION 6 File name: 6Quiz Total Q6: 20

• This question should be marked from the HTML code.
• Numerical attribute values do not need to be in inverted commas.
• A maximum of 1 mark will be deducted if one or more closing tags are omitted.

QUESTION 7 File names: 7St, 7Old, 7New, 7Top Total Q7: 20

COMPUTER APPLICATION TECHNOLOGY
PAPER 2
GRADE 12 
NSC PAST PAPERS AND MEMOS
FEBRUARY/MARCH 2018

INSTRUCTIONS AND INFORMATION 

1. This question paper consists of:
   SECTION A (25 marks) 
   SECTION B (75 marks)
   SECTION C (50 marks)
2. Answer ALL the questions. 
3. Number the answers correctly according to the numbering system used in this  question paper.
4. Start EACH question on a NEW page.
5. Do NOT write in the right-hand margin of the ANSWER BOOK. 
6. Leave a line after EACH subquestion.
7. In general, a mark is allocated per fact. A 2-mark question would therefore  require TWO facts, et cetera. 
8. Write neatly and legibly.

QUESTIONS 

SECTION A 
QUESTION 1: MULTIPLE-CHOICE QUESTIONS 
Various options are provided as possible answers to the following questions. Choose  the answer and write only the letter (A–D) next to the question number (1.1–1.10) in  the ANSWER BOOK, for example 1.11 D. 
1.1 Which ONE of the following units refers to processor speed? 

1. GHz 
2. dpi 
3. Mbps 
4. ppm (1) 

1.2 The ... operating system utility would be helpful to people who experience  challenges using their hands. 

1. Sticky Keys 
2. Sticky Notes 
3. Magnifier
4. Narrator (1) 

1.3 Which ONE of the following acronyms has to do with software licensing? 

1. GUI 
2. WWW 
3. WLAN
4. EULA (1) 

1.4 Which concept does the table below attempt to illustrate? 

1. Downloading
2. Archiving 
3. Accessibility 
4. Compatibility (1) 

1.5 Which ONE of the following statements is NOT true about web applications? 

1. One may have to pay for the service. 
2. More than one person can work on a document at the same time. 
3. One does not need an Internet connection to access the resources. 
4. Data can be synced across multiple devices. (1)

1.6 While editing videos on a mobile device, most of the battery life will be used  by the … 

1. microphone.
2. CPU. 
3. screen. 
4. speaker. (1) 

1.7 Which ONE of the following criteria will retrieve records based on a field value  that ends with 'ad'? 

1. ad* 
2. ad 
3. a*d 
4. *ad (1) 

1.8 The main task of the Disk Cleanup utility is to … 

1. delete individual files selected by the user. 
2. automatically delete unused files. 
3. format the hard disk when it is full. 
4. reorganise files and keep related files together. (1) 

1.9 Which ONE of the following acronyms is NOT associated with hardware? 

1. HDD 
2. NIC 
3. EULA 
4. BYOD (1) 

1.10 A/An … is NOT an example of malware. 

1. trojan 
2. ad-blocker 
3. worm 
4. keylogger (1) [10]

QUESTION 2: MATCHING ITEMS 
Choose a term/concept from COLUMN B that matches the description in COLUMN A.  Write only the letter (A–T) next to the question number (2.1–2.10) in the  ANSWER BOOK, for example 2.11 U. 

(10 x 1) [10]

QUESTION 3: TRUE/FALSE ITEMS 
Indicate whether the following statements are TRUE or FALSE. Choose the answer  and write 'true' or 'false' next to the question number (3.1–3.5) in the ANSWER BOOK.  Correct the statement if it is FALSE. Change the underlined word(s) to make the  statement TRUE. (You may not simply use the word 'NOT' to change the statement.) 
NO mark will be awarded if only FALSE is written down. 
EXAMPLES: 

3.1 A social network blocks hacking attempts from the Internet to a LAN. (1) 
3.2 A keylogger is an advertisement that opens in a new web browser window  while the user is working on the computer. (1) 
3.3 A DoS attack occurs when a computer or network is flooded with a huge  amount of useless data. (1) 
3.4 Automatic index is a term used to describe pre-set formatting. (1) 
3.5 A task definition is a set of questions that can have a selection of possible  answers to choose from. (1) [5] 

TOTAL SECTION A: 25

SECTION B 
QUESTION 4: SYSTEMS TECHNOLOGIES 
4.1 Why do many users prefer using an external mouse on a laptop computer that  has a built-in trackpad? (1) 
4.2 Give TWO reasons why one would buy laptop computers instead of desktop  PCs for a CAT classroom. (2) 
4.3 State TWO disadvantages of SSDs in comparison with hard disk drives. (2)
4.4 Smartphones have become very popular. 
4.4.1 Give TWO examples of how smartphones can be used for  educational purposes in the classroom. (2) 
4.4.2 Discuss TWO disadvantages of using smartphones for playing  games instead of using desktop PCs. (2) 
4.4.3 Suggest TWO ways to wirelessly connect smartphones to other  devices (NOT to other smartphones). (2) 
4.4.4 How would one know that the geotagging feature of a smartphone  was used when a photo was taken? (1) 
4.5 Micro USB ports are commonly used in smartphones. 
4.5.1 Why do these devices not have a standard USB port? (1) 
4.5.2 Besides smartphones/cellphones, give TWO examples of ICT  devices that use micro USB ports. (2) 
4.6 You received an e-mail attachment with the file name Image01.exe.
4.6.1 Why should you NOT open this attachment? (1)
4.6.2 Suggest ONE way to deal with this attachment. (1) 
4.7 Give TWO reasons why one should not use a pirated antivirus program? (2) 
4.8 Suggest TWO ways to troubleshoot a computer that repeatedly does not load  the operating system after it is switched on. (2) 
4.9 Discuss TWO reasons why a CD created by your friend does not work on  your computer. (2) 
4.10 State TWO benefits of installing the latest operating system patches. (2) [25]

QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES 
5.1 Consider the packages below that advertise Internet access for video  streaming at home. 

5.1.1 Which package would one use to daily stream HD videos at home? Give TWO reasons for your answer. (3) 
5.1.2 Which package would be sufficient for general home use, such as  sending e-mails and browsing the web, for which no video streaming  is required? Motivate your answer. (2) 
5.2 The web browser message below is displayed even when an ADSL  connection is working. 

5.2.1 Give TWO possible reasons for receiving this message. (2) 
5.2.2 What is the function of the circular arrow to the right of the  address bar? (1) 
5.2.3 Comment on the security of the intended connection, based on the  information in the URL. (2)
5.3 Criminals often use hotspots to target unsuspecting users. 
5.3.1 How would one use a mobile device to check if a hotspot is  available? (1) 
5.3.2 How can one prevent a keylogger from sending information back to  the hacker? (2) 
5.4 Give ONE reason why one would install a browser plug-in. (1) 
5.5 How would an RSS feed on a blog benefit its users? (1) [15]

QUESTION 6: INFORMATION MANAGEMENT 
6.1 When does data become information? (1) 
6.2 Explain why using an online questionnaire is an efficient option for gathering  data, by referring to: 

• Data capture 
• Data processing (2)

6.3 The following rule was entered into a database to prevent inaccurate input:

<=0 OR >=18 

Give TWO reasons why irrelevant or unusable data can still be entered. (2) 
6.4 Explain why you would NOT use information found on the Internet, even if it  was written by an expert author. (2) 
6.5 What word processing feature could be used to view the changes made by  multiple authors to a single document? (1) 
6.6 How can one prevent changes being made to a spreadsheet opened in a spreadsheet application? (1) 
6.7 How can one prevent the input of duplicate records when capturing data in a  database table? (1) [10]

QUESTION 7: SOCIAL IMPLICATIONS  
7.1 Give ONE indication that a message you have received is a hoax. (1)
7.2 State TWO ways in which ICTs may negatively impact the workplace. (2)
7.3 Why are governments concerned about the widespread use of Bitcoin? (2)
7.4 Telecommuting saves time and travelling costs. Why do many employers still not allow telecommuting? (2)
7.5 Smart home appliances can connect to the Internet. State ONE advantage of having Internet-connected (IoT) appliances, such as  a washing machine. (1) 
7.6 Besides cheating, discuss TWO reasons why some schools ban the use of  smartphones. (2) [10]

QUESTION 8: SOLUTION DEVELOPMENT 
8.1 Give a reason why an HTML page you created is not opening in a browser. (1) 
8.2 How would you ensure that pictures in an HTML document are not too small  or too large when viewed in a browser? (1) 
8.3 The field names below were used in a database table to store the records of  community members. 

8.3.1 Explain why none of the fields above can be used as a primary key. (1) 
8.3.2 Suggest TWO data types for the Gender field so that one would not  need to use a keyboard to input values into the table. (2) 
8.3.3 Name a database feature that could be used to automatically place  the same data into the School field for each new record. (1) 
8.3.4 Currently a maximum of only 255 characters can be entered in the  Notes field. How can one store more text in the Notes field? (1) 
8.4 What feature of a word processing application allows you to copy formatting quickly from one section to another? (1) 
8.5 You pasted the following data, separated by tabs, from Notepad into a word  processing document: 

State TWO ways in which this text can be placed in a table with three  columns and three rows. (2)
8.6 The spreadsheet below shows supermarket employee wages. 

8.6.1 The values in the Total column are not displayed. What can be done  to display these values correctly, without changing any formatting? (1) 
8.6.2 The function below (used in column D) fails to allocate a bonus to  employees who worked longer than 27 hours per week: 

=IF(B4<=27,200,0) 

Discuss TWO alternative ways in which the mistake in the function  could be corrected. (2) 
8.6.3 Which spreadsheet function would one use to determine the number  of bonuses paid to employees? (1) 
8.7 On which field was the report below grouped? 
(1) 

[15] 
TOTAL SECTION B: 75

SECTION C: INTEGRATED SCENARIO 
QUESTION 9  
Your school principal asked you to use your CAT skills to give advice with establishing an online school newspaper. Computer equipment will have to be purchased for this  purpose. 
9.1 Describe TWO hardware characteristics of entry-level computers that make  them different from high-end machines. (2) 
9.2 Suggest TWO examples of application software that may need to be installed to facilitate the publishing of the school newspaper. (2) 
9.3 The home page of the newspaper website will be based on a template. Explain what a template is. (1) 
9.4 As part of your advice you drew a diagram of how the newspaper office network (LAN 1) should be connected to the school network (LAN 2). 

9.4.1 Name device A connecting the two LANs. (1)
9.4.2 Name device B on LAN 2. (1) 
9.4.3 State TWO ways in which access to the LAN 1 network can be  controlled. (2) 
9.4.4 State TWO advantages of using cables to connect the computers in  the network. (2) 
9.5 Links to the newspaper articles will be posted on social media. State TWO advantages of using Facebook to share the newspaper. (2) 
9.6 Give ONE reason why FOSS instead of proprietary software should be used  at the newspaper office. (1) 
9.7 The error message below appeared on one of the computers in the  newspaper office, preventing it from getting updates. 

9.7.1 Discuss TWO possible reasons for the error. (2)
9.7.2 State ONE implication of the error message. (1) 
9.8 State TWO ways in which the school can backup their data so that it is stored  in another location. (2) 
9.9 A database table with author and article names as fields will be used to store the information about learners who contribute towards content in the  newspaper. 
9.9.1 Discuss TWO reasons why it would be better to use a form instead  of the datasheet view of a table for capturing data. (2) 
9.9.2 Name TWO database tools that can be used to determine who  contributed the most articles towards the newspaper. (2) 
9.10 Give TWO reasons why it would be a good policy to have USB ports disabled  by default on the LAN used by the newspaper office? (2) [25]

QUESTION 10 
Your school is hosting a talent concert. You have been asked to help with ICT-related  matters. 
10.1 Many learners would like to access profiles of participants using the Internet. 
10.1.1 Name TWO hand-held mobile devices that can be used for this  purpose. (2) 
10.1.2 State TWO disadvantages for participants of having profiles that are accessible on the Internet. (2) 
10.1.3 State TWO ways in which to ensure that it is legal to use pictures  sourced from the Internet. (2) 
10.1.4 The following HTML code will be used to display a table with  information about each contestant: 

<table border="2" cellpadding="1" cellspacing="4"> 
 <tr> <td colspan="2"> </td> <td> </td> </tr> 
 <tr> <td> </td> <td> </td> <td> </td> </tr> 
</table> 

How many rows and columns are there in the table? (2) 
10.2 You are required to assist with upgrading the old and slow computers for the  talent concert. 
10.2.1 Give TWO software-related reasons why these computers may have  slowed down. (2) 
10.2.2 What hardware components on old computers must commonly be  replaced to improve performance? (2) 
10.2.3 Some recently installed applications are not working after hardware  upgrades. Discuss TWO ways in which this problem can be resolved. (2) 
10.2.4 Suggest TWO strategies to deal with computers that cannot be  upgraded. (2)
10.3 The screenshot below contains system information of a computer that will be  used for the talent concert.

10.3.1 There is one CPU in the computer. Why does the CPU appear twice under Processors? (1)
10.3.2 What is the role of the Broadcom 802.11n Network Adapter? (1)
10.4 The spreadsheet chart below was used to analyse voting results

10.4.1 State TWO features that could have been added to this chart to  improve understanding. (2) 
10.4.2 Name TWO spreadsheet tools, other than the chart, that could have  been used to analyse the voting results. (2)
10.5 The table and query result below were used by the judges to analyse  competition results. 

10.5.1 What data type was used for the field Score? Motivate your  answer. (2) 
10.5.2 There are four records for Contestant 2 in the database table. How was the average function used to return only one row? (1) [25] 

TOTAL SECTION C: 50 
GRAND TOTAL: 150