QUESTIONS

SECTION A (COMPULSORY) 
QUESTION 1  
1.1 MULTIPLE-CHOICE QUESTIONS 
1.1.1 B √√ structure 
1.1.2 B √√ technical 
1.1.3 C √√ interdependent 
1.1.4 A √√ packaging 
1.1.5 D √√ taxation 
1.1.6 D √√ mortgage 
1.1.7 C √√ transit 
1.1.8 A √√ non-renewable (8 x 2) (16)

1.2 MATCHING ITEMS 
1.2.1 C √ determined by the interaction between demand and  supply 
1.2.2 E √ additional remuneration for entrepreneurship 
1.2.3 I √ the value of what you have to give up in order to choose  something else 
1.2.4 A √ has a hybrid structure 
1.2.5 D √ traditional way of doing things that are unique to a given  culture 
1.2.6 G √ used to calculate all-inclusive inflation  
1.2.7 H √ visiting art galleries, museums, archaeological sites etc. 
1.2.8 F √ when heat is trapped by CO2 layer in the atmosphere (8 x 1) (8) 

1.3 GIVE ONE TERM 
1.3.1 Explicit costs √
1.3.2 Long run √
1.3.3 Externalities √
1.3.4 Deflation √ 
1.3.5 World heritage sites √
1.3.6 Biodiversity √ (6 x 1) (6)
TOTAL SECTION A: 30

SECTION B 
Answer TWO of the three questions from this section in your ANSWER BOOK.
QUESTION 2: MICROECONOMICS 
2.1
2.1.1 Give any TWO examples of variable costs. 

• Water √
• Electricity √
• Raw materials √
• Sales commissions √
• Direct labour costs √
• Packaging √
  (Accept any other correct relevant response) (2 x 1) (2) 

2.1.2 Why are individual market participants in a perfect market  insignificant to the market as a whole? 

• They have no power in the market√√
• They cannot influence the prices of products √√
• They accept the market price as given by the market as a whole √√
• They act completely independent of one another√√
  (Accept any other correct relevant response) (2) 

2.2
2.2.1 Provide a suitable label for curve A (1) Average Revenue / Demand curve √
2.2.2 What is the selling price for the business above? 

• 100 √ (1) 

2.2.3 Briefly describe the term monopoly. 

• Monopoly is a market structure where only one seller operates with  blocked entry. √√
  (Accept any other correct relevant response) (2) 

2.2.4 Explain a reason for the shape of total revenue curve. 

• The slope of this curve rises as more output is produced,  eventually reaching a peak, then becoming negative √√
• The changing slope of this curve is due to the changing price √√
  (Accept any other correct relevant response) (1 x 2) (2)

2.2.5 Redraw Graph 1 in your answer book and show how a monopoly  will make economic profit. 

(4)
2.3 DATA RESPONSE 
2.3.1 Name the market structure that led to the implementation of  competition policy. 

• Imperfect market /Monopoly/Monopolistic Competition/Oligopoly √ (1) 

2.3.2 Which institution provides final decisions when parties are  dissatisfied with rulings of the Competition Tribunal? 

• Competition Appeal Court √ (1)

2.3.3 Briefly describe the term regulation in economics. 

• It is the imposition of rules by the government, backed by use of  penalties that are intended to modify economic behaviour of firms. √√
  (Accept any other relevant correct response) (2) 

2.3.4 What is the role of the Competition Commission? 

• It is to investigate, control and evaluate restrictive business  practices √√ (2)

2.3.5 Why is it important for the South African government to control  competition among businesses? 
It is important because the government would like to: 

•  promote efficiency, adaptability and development of the economy √√
• provide consumers with competitive prices and product choices √√
• promote employment and advance social and economic welfare of  SA √√
• expand opportunities for SA participation in world market√√
• ensure that SMMEs have equal opportunities to participate in the  economy√√  
  (Accept any other relevant correct response) (2 x 2) (4) 

2.4 Briefly explain entry and perfect knowledge as characteristics of a perfect  competitor. 

Entry

• There is freedom of entry and exit in the market, i.e the market is fully  accessible √√
• Entry is not subject to any restrictions e.g. financial, technological  barriers √√
• If an individual business observes another business making a large profit  in a specific market, it can open a similar business that supplies the same  product √√
• New firms will enter and compete in a specific market as long as there  are opportunities to make a profit √√

Perfect knowledge 

• Both buyers and sellers have complete information about the prevailing  market conditions √√
• There is no information failure or time lag in the flow of information √√
• Given that producers and consumers have perfect knowledge, it is  assumed that they make rational decisions to maximise their self-interest 
•  consumers look to maximise their utility, and producers look to  maximise their profits√√
  (Accept any other correct relevant response) (2 x 4) (8) 

2.5 What positive impact will an increase in suppliers of electricity have on  South Africa? 
The economy will benefit because this will result in: 

• improving competition as more firms will enter the market and produce  electricity √√
• lowering price of electricity for both consumers and producers in the  economy √√
• improving the quality of service provided by electricity suppliers √√
• increasing production in the economy as a whole as there will be reduction  in production costs 
• creating more jobs for the people therefore improving the welfare of the  consumers 
• increasing economic growth due to increased number of suppliers in the  economy
  (Accept any other correct relevant response) (4 x 2) (8) [40]

QUESTION 3: CONTEMPORARY ECONOMIC ISSUES 
3.1 3.1.1 Name any TWO negative effects of tourism. 

• Damage to the landscape  
• Litter  
• Erosion  
• Fires 
• Traffic congestion 
• Pollution 
• Expensive local goods  (2 x 1) (2)

3.1.2 Why is the preservation of natural resources important? 

• It is essential for promoting sustainable development  
• It is important for the alleviation of poverty
  (Accept any other correct relevant response) (1 x 2) (2)

3.2 DATA RESPONSE  
3.2.1 Name the economic sector that is represented by tourism. - Tertiary/service sector  (1) 
3.2.2 Which type of tourism is depicted in the data above? 

• Domestic tourism/local tourism  (1) 

3.2.3 Briefly explain the term tourism. 

• Tourism refers to the activities of people travelling to and staying in  places outside their usual environment for no more than one  consecutive year for leisure, business and other purposes
  (Accept any other relevant correct response) (2) 

3.2.4 Explain a reason for the growth of foreign tourism in South Africa. 

• SA is a peaceful and prosperous democratic country 
• It is cheaper for foreigners to visit South Africa because of the low  value of rand  
• SA offers a wide variety of tourism attraction – it is a world in one
  (Accept any other correct relevant response) (1 x 2) (2) 

3.2.5 How can tourism alleviate poverty in rural areas? 
Tourism can alleviate poverty by: 

• providing rural people with direct and indirect jobs 
• hiring rural people who work directly in the sector as tour operators,  travel agents, flight attendants etc. 
• providing income to rural people through spending by tourists on  goods and services
• allowing rural people to benefit from the infrastructure built for  tourists 
• acquiring skills needed in tourism industry 
  (Accept any other correct relevant response) (2 x 2) (4)  

3.3 DATA RESPONSE  
3.3.1 Name the organisation which has facilitated a number of agreements  regarding disposal of toxic chemical waste. 

• United Nations  (1) 

3.3.2 What could be the cause of global warming? (1)

• Emission of gases/greenhouse gases  

3.3.3 Briefly describe the term climate change. 

• It is the change in the composition of the atmosphere that is related to human activities
  (Accept any other correct relevant response) (2) 

3.3.4 Why does the government provide environmental subsidies to  businesses? 

• To encourage businesses to produce environmentally friendly  products 
• For the development of new techniques and technology so as to  reduce pollution 
• To promote recycling of waste products 
  (Accept any other correct relevant response) (1 x 2) (2) 

3.3.5 How are farmers affected by acid rain? 
Farmers are negatively affected by acid rain because: 

• crop production will decrease 
• the price of agricultural products will be high
•  animal husbandry will decrease as it will be affected by lack of water  and food
  (Accept any other relevant correct response) (2 x 2) (4)

3.4 Briefly explain the economic benefits of tourism for the government. 
The government will benefit from tourism through: 

• increased revenue because tourism makes direct and indirect contribution to  the government revenue through taxes, e.g. airport departure tax, air tickets  etc. 
• advertising and excellent service delivered to tourists, thus creating a good  image of the country. 
• job creation and relieve poverty especially in the informal sector e.g.  musicians 
• earning of foreign exchange for the country thereby increasing the foreign  reserves 
• recovering external costs, as the government is able to recover from tourists  a portion of what serves as a compensation for providing the infrastructure 
   (Accept any other correct relevant response) (4 x 2) (8)

3.5 How can environmental degradation be prevented? 
It can be prevented by: 

• planting trees as they can absorb carbon dioxide thereby providing a  cleaner environment 
• avoiding littering by people as it may lead to global warming 
• educating people about the importance of recycling items or reusing them  instead of throwing away 
• avoiding burning of paper and other material as this may result into pollution 
•  avoiding intense agricultural practices which destroy fertile land
  (Accept any other correct relevant response) (4 x 2) (8) [40] 

QUESTION 4: MICROECONOMICS AND CONTEMPORARY ECONOMIC ISSUES 
4.1
4.1.1 Name any TWO major international protocols and agreements on  sustainable development. 

• Rio de Janerio summit (UNCED) 
• Johannesburg summit 
• Rio + 20 summit 
• Kyoto Protocol 
• Millennium development goals 
• United Nations Framework Convention on Climate Change 
• Conference of the Parties  (2 x 1) (2) 

4.1.2 How are consumers affected by maximum prices? 

• They will buy goods and services at a price lower than the market  price
  (Accept any relevant correct response) (1 x 2) (2)

4.2 DATA RESPONSE 
4.2.1 What is the nature of the service offered by the firms above?

• Homogenous / Differentiated  (1) 

4.2.2 How is the shape of the demand curve of the oligopoly?

• Kinked (1) 

4.2.3. Briefly describe the term oligopoly. 

• A market structure where only a few sellers operate 
  (Accept any other correct relevant response) (2) 

4.2.4 What does it mean for Vodacom to be a dominant firm? 

• It has a significantly larger market share than its competitors or  rivals
  (Accept any other correct relevant response) (2)

4.2.5 How do oligopoly competitors benefit from collusion? 
Oligopoly competitors benefit by: 

• having their performance increased 
• preventing uncertainties that may occur 
• having a large market share by preventing entry of new  organisation
  (Accept any relevant correct response) (2 x 2) (4)

4.3 DATA RESPONSE 
4.3.1 What is the group of animals in the picture above called?

• The Big FIVE  (1) 

4.3.2 Which international treaty is concerned with endangered  species? 

• The Convention on International Trade in Endangered Species  (CITES)  (1) 

4.3.3 Briefly describe the term endangered species. 

• A species of animal or plant that is seriously at risk of extinction. 
  (Accept any other correct relevant response). (2) 

4.3.4 How can education be used as a measure to ensure  sustainability? 

• People should be made aware of environmental issues and the consequences of their actions 
• Innovative approaches can be tried to educate people, e.g. setting up community wildlife reserves
  (Accept any other correct relevant response) (1 x 2) (2) 

4.3.5 Why were the Millennium Development Goals not achieved? Millennium development Goals were not achieved because: 

• of a lack of proper monitoring systems 
• the earth forest areas still continue to shrink 
• there are declining trends in productivity 
• illicit poaching and tracking wildlife continue to prevent  conservation
  (Accept any relevant correct response) (2 x 2) (4)

4.4 With the aid of a well labelled graph, explain economic loss in a perfect market. 

• The business is in equilibrium at point e where MR=MC and optimal quantity  produced is Q at price P and cost C 
• Economic loss is made where AR is less than AC which is indicated by the CPef  area  (8) 

4.5 Examine the success of marketing as a strategy to promote tourism in South  Africa. 
Marketing has been successful in promoting tourism by: 

• having a modern looking website which has been used to build the brand for tourist  services and has attracted many tourists to South Africa 
• utilising the online bookings and payments ensures that tourists pay for their hotel  rooms and book recreational activities online prior their travel 
• providing information to tourists about their safety and security through reduction of  crime and violence on tourists, has attracted many visitors to the country through  tourism indabas 
• devoting adequate resources to provide for safety of tourists through speedy and  effective legal procedures 
• emphasising the diversity of the tourism products which include, cruise tourism, sports,  wildlife safari’s etc. has attracted tourists both nationally and internationally
• making travel more accessible and affordable to all through Sho’t left campaign
• providing reliable and affordable mode of transportation in accordance with tourist  demand and tourism has provided services that are tailor made to the needs of the  tourists, for example Gautrain
• maintaining and upgrading infrastructure to improve accessibility and mobility to  tourist destination, has improved the tourism sector  e.g. information centres, rail  and road network, telecommunication etc. 
   (Accept correct and relevant response) (8) [40] 

TOTAL SECTION B: 80 

SECTION C 
Answer ONE of the two questions from this section in the ANSWER BOOK.
QUESTION 5 

• Discuss in detail the causes of market failure focusing on the following:
  • Missing markets
  • Lack of information (26) 
• Evaluate the success of the government intervention in markets in  distributing wealth. (10) 

INTRODUCTION 
Market failure means that the best available/optimal production outcome has not  been achieved. 
Markets fail when they are unable to allocate resources efficiently. 
(Accept any other correct response) (Max.2) (2)

MAIN PART 
Missing markets 

Markets are incomplete and cannot meet the demand for all goods.

Public goods 

• Free market does not want to supply these goods, hence government supply  them 
• Businesses in the free market will not charge a price for these goods based on their use, so they will not supply them 
• Public goods include: 
  • Community goods 
    These are goods such as defence, police services, street lighting, flood  control etc.
    Features of community goods:
  • Non-rivalry
    Consumption by one person does not in any way reduce consumption by  another person. E.g. street lighting, lighthouse
    Consumption by one person may not prevent others from enjoying it too
  • Non-excludability
    Consumption of a good cannot be confined to those who have paid for it, so  there are free riders
    They are provided for all users even those who did not pay for it, e.g. television and radio
  • Social benefits outstrip private benefits
    Community goods often have large social benefits relative to private  benefits, e.g. health care and education 
  • Infinite consumption
    Once they are provided the marginal costs of supplying one more individual  is zero, e.g. traffic lights 
  • Non-rejectability
    Individuals may not be able to abstain from consuming them even if they  want to, e.g. street lighting
• Collective goods
  • These are goods like beach facilities, streets, pavements, roads, bridges  etc. 
  • They are provided for a user fee
  • Provision of some collective goods is subsidised, e.g. public transport and  clean water 

Merit and demerit goods 
Merit goods 

• They have important benefits to the user and to the general welfare of the  community 
• They are highly desirable for the general welfare of the people of a country  but are often not highly rated by the market 
• If people had to pay market prices for them, relatively little would be  consumed 
• In this sense, the market will fail to the detriment of the economy and  society 
• Examples of such goods are health care and education, skills training,  safety, inoculations and car seat belts
• Markets do not reflect the full value of merit goods because markets only  take the private benefits into account and not social benefits 
• Markets undervalue these products and provide too few of them at prices  that are too high 
• If consumers were to pay a full market price, very little would be consumed  and the market therefore would fail  

Demerit goods 

• They are over consumed by individuals 
• Some consumers may be unaware of the true costs of consuming them,  i.e. their negative externalities 
• Government can ban their consumption or reduce it by means of  taxation and provide information about their harmful effects
• Examples include: cigarettes, alcohol, tobacco, non-prescription drugs 
• When the market is willing to produce them, it will supply too much of these  goods 

Lack of information 

• Consumers, workers and entrepreneurs do not always have necessary  information at their disposal to make rational decisions, hence lack of  information makes markets to fail operating well 
• Consumers do not have detailed information on advanced technology to be  aware of the goods produced so as to maximise their utility 
• Workers also need information about all job opportunities and benefits to  ensure that they use their labour effectively but they are unaware of such  job opportunities outside their current employment, hence markets fail to  employ the required labour force 
• Entrepreneurs may lack information about costs and availability of factors of  production; therefore, they may be operating on the basis of incorrect  information and make wrong decisions
  (Accept any other relevant response)
  (Allocate a maximum of 8 marks for mere listing or examples) (26)

ADDITIONAL PART 
Evaluate the success of the government intervention in markets in  distributing wealth. 
The government has been successful in distributing wealth through:

• providing public goods for collective consumption, e.g. provision of health care  services, infrastructure development etc. leading to uplifting of the welfare of  individuals 
• investing in education and training by providing free education in schools and  tertiary institutions resulting in people getting opportunities of being employed and accumulating wealth 
• reducing poverty through social transfer to the poor thus improving their  welfare 
• boosting participation of black entrepreneurs in economic activities thus  creating employment for different skills in the economy leading to improved  standard of living for all  

Unsuccessful by: 

• failing to reduce inequality despite the social transfers provided  because  the grants do not cater for the unemployed 
• using an official definition of unemployment which exclude people who have  given up looking for jobs 
• creating jobs that barely keep up pace with the growth in labour force
• failing to have proper monitoring tools for granting tenders to empower  blacks 
• failing to bridge the gap between the rich and the poor
  (Accept any other relevant correct response) (10) 

CONCLUSION 
The government is trying to safeguard the interests of the community and improve the efficiency in markets but there is still more to be done. 
(Accept any relevant high order conclusion) (2) [40]

QUESTION 6 

• Examine in detail the causes of cost-push inflation. (26)
• How effective are interest rates in combating inflation since the introduction  of inflation targeting? (10) 

INTRODUCTION 

• Cost-push inflation is a rise in the general prise level resulting from an increase in  the costs of production 
• Any costs to businesses is a potential source of cost-push inflation
• Cost-push inflation may be caused by the combination of the various components  of production costs
  (Accept any other correct relevant response) (2) 

BODY 
MAIN PART – CAUSES OF COST-PUSH INFLATION 

Increase in wages

• Remuneration of labour constitutes almost 60% of the cost of producing the  GDP 
• Increases in salaries and wages are therefore an important source of cost-push  inflation 
• When workers demand higher wages than their productivity, the increased costs  are recovered by increase in prices 
• If trade unions are successful in negotiating wages, the wages will go up and the  producers will increase the selling price to compensate for the higher input  costs 
• Prices of goods/services will go up and inflation may occur 
• A vicious cycle then results as labour demand even more higher wages as the  cost of living goes up  (Max. 6)

Increase in the prices of imported goods/key inputs 

• South African manufacturers have to import most of their capital and  commodities like oil and aluminium 
• When these are raised, it leads to price increases because producers wish to  maintain their profits 
• When prices of key input goods that are imported increase (e.g. oil, energy,  capital goods etc.) the domestic costs of production are pushed upwards
• and the consumer prices increase leading to inflation
• (Max. 4)

Increased profits/profit margins

• When profit margins are increased, it leads to an increase in the prices of  goods 
• This occurs when firms use their market power to push up prices 
• When businesses push up their profit margins, they increase the cost of  production and eventually the prices that consumers have to pay (Max. 4)

Low levels of productivity 

• When the various factors of production become less productive while receiving  the same remuneration, the costs of producing each unit of output increases,  wage increases that are not accompanied by similar productivity increases have  the effect of increasing inflation  (Max. 4)

Natural disasters

• Natural disasters such as floods, fires, drought often occur in South Africa and  can cause inflation in food prices because of shortages in agricultural  production 
• They impact on the costs of producers 
• Food prices are one of the most volatile price items in inflation indexes as a  result of the effects of weather changes  (Max. 4) 

Exchange rate depreciation

• Exchange rate depreciation may be the cause of price increases
• E.g. if the rand depreciates in terms of the US dollar, all imported goods and  services become more expensive(Max. 4)

Sudden increase in interest rates
Increase in interest payments on loans will lead to higher costs

• Producers will recover these higher costs through increasing prices of their  goods and services (Max .4)

Government induced prices

• When government induced price rises, which include increase in direct taxes or  indirect taxes, the prices of goods and services are affected 
• Producers normally shift the tax burden to consumers by increasing their prices  of goods and services thereby leading to inflation  (Max. 4)
  (Accept any other correct relevant response) 
  (Allocate a maximum of 8 marks for mere listing of facts or examples) (26) 

ADDITIONAL PART 
How effective are interest rates in combating inflation since introduction of  inflation targeting? 
The use of interest rates as an instrument to maintain inflation has been effective  because: 

• Changes in the repo rate have shown a positive effect so far as the inflation is  maintained within the targeted range. 
• Although the inflation rate was 13,51% in 2002, through the use of interest rates it  declined to 6,16% in 2016 which was still outside the target range.
• The 25 basis points increase in November 2018 brought the repo and prime rates  to 6,75% and 10,25% and inflation rate was within the target at 5,2%
• Increasing the interest rates will result in less money, credit and expenditure in the  economy and it becomes difficult to raise prices and wages
• The repo rate is kept at 6,77% and prime rate at 10,25% in the first quarter of  2019 
• The current inflation rate stands at 4,5% from 4,1% in March 2019 and this shows  that SARB has effectively managed to maintain the inflation rate through the use of  interest rates. 
  (Accept any other correct relevant response) (10) 

CONCLUSION 
Inflation can be a threat to the normal functioning of the economy, therefore measures  like monetary and fiscal policies are vital to keep the phenomenon under control.
(Accept any relevant higher order conclusion) (2) 

TOTAL SECTION C: 40 
GRAND TOTAL: 150

INSTRUCTIONS AND INFORMATION 

1.  Answer FOUR questions as follows in the ANSWER BOOK: 
   • SECTION A: COMPULSORY
   • SECTION B: Answer TWO of the three questions.
   • SECTION C: Answer ONE of the two questions. 
2. Answer only the required number of questions. Answers in excess of the  required number will NOT be marked. 
3. Number the answers correctly according to the numbering system used in this  question paper. 
4. Write the number of the question above each answer. 
5. Read the questions carefully. 
6. Start EACH question on a NEW page. 
7. Leave 2–3 lines between subsections of questions. 
8. Answer the questions in full sentences and ensure that the format, content  and context of your responses comply with the cognitive requirements of the  questions.
9. Use only black or blue ink. 
10. You may use a non-programmable pocket calculator. 
11. Write neatly and legibly.

QUESTIONS

SECTION A (COMPULSORY) 
QUESTION 1 30 MARKS – 20 MINUTES 
1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question number (1.1.1–1.1.8) in the ANSWER BOOK, for example 1.1.9 D. 
1.1.1 The elements of a market … include the number of sellers, nature of  the product and the extent of differentiation. 

1. power
2. structure 
3. system
4. equilibrium 

1.1.2 A(n) … monopoly occurs when a single firm controls manufacturing  methods to produce a certain product. 

1. geographical 
2. technical 
3. artificial 
4. state-owned  

1.1.3 In an oligopoly one firm’s actions affect decisions of other competing  firms, meaning these firms are … 

1. unique.
2. powerful.
3. interdependent.
4. special. 

1.1.4 Producers make use of … to make their products appealing to the  consumers. 

1. packaging
2. prices
3. branding
4. services 

1.1.5 The state can play a significant role in maintaining environmental  sustainability through … 

1. marketing.
2. externalities.
3. exports.
4. taxation.

1.1.6 CPIX is the inflation rate that excludes interest rates on … bonds. 

1. municipal 
2. treasury
3. government
4. mortgage  

1.1.7 People travelling through South Africa to get to another country are  called … tourists. 

1. outbound
2. inbound
3. transit 
4. domestic 

1.1.8 Finite resources are also known as … resources. 

1. non-renewable
2. renewable
3. non-depleted
4. limitless (8 x 2) (16) 

1.2 Choose a description from COLUMN B that matches an item in COLUMN A.  Write only the letter (A–I) next to the question number (1.2.1–1.2.8) in the  ANSWER BOOK, for example 1.2.9 K. 

(8 x 1) (8)
1.3 Give ONE term for each of the following descriptions. Write only the term  next to the question number (1.3.1–1.3.6) in the ANSWER BOOK. 
Abbreviations, acronyms and examples will NOT be accepted. 
1.3.1 The actual cost that a business incurs in conducting an activity, e.g.  salaries, wages, materials etc. 
1.3.2 The period during which all factors of production are variable 
1.3.3 The cost or benefit of a transaction that affects economic agents who  are not directly involved in the transaction 
1.3.4 A continuous decrease in the general prices of goods and services 
1.3.5 A landmark or area which is selected by the United Nations as  having cultural, historical or other form of significance 
1.3.6 The variety of plant and animal life in a particular habitat (6 x 1) (6)
TOTAL SECTION A: 30

SECTION B 
Answer any TWO of the three questions from this section in your ANSWER BOOK.
QUESTION 2: MICROECONOMICS 40 MARKS – 30 MINUTES
2.1 Answer the following questions. 
2.1.1 Give TWO examples of variable costs. (2) 
2.1.2 Why are individual market participants in a perfect market insignificant  to the market as a whole? (2) 
2.2 Study the graph below and answer the questions that follow. 

2.2.1 Provide a suitable label for curve A. (1)
2.2.2 What is the selling price for the business above? (1)
2.2.3 Briefly describe the term monopoly. (2)
2.2.4 Explain a reason for the shape of the total revenue curve. (2) 
2.2.5 Redraw Graph 1 in your ANSWER BOOK and show how the monopoly will make economic profits. (4)
2.3 Read the extract below and answer the questions that follow. 

2.3.1 Name the market structure that led to the implementation of a  competition policy. (1) 
2.3.2 Which institution provides final decisions when parties are dissatisfied  with rulings of the Competition Tribunal? (1) 
2.3.3 Briefly describe the term regulation in economics. (2)
2.3.4 What is the role of the Competition Commission? (2) 
2.3.5 Why is it important for the South African government to control  competition among businesses? (2 x 2) (4) 
2.4 Briefly explain entry and perfect knowledge as characteristics of a perfect  competitor. (2 x 4) (8) 
2.5 What positive impact will an increase in suppliers of electricity have on South  Africa? (8) [40]

QUESTION 3: CONTEMPORARY ECONOMIC ISSUES  
40 MARKS – 30 MINUTES 
3.1 Answer the following questions. 
3.1.1 Name any TWO negative effects of tourism. (2)
3.1.2 Why is the preservation of natural resources important? (2)
3.2 Study the information below and answer the questions that follow. 

NUMBER OF MOST RECENT DAY AND OVERNIGHT TRIPS INSIDE  SOUTH AFRICA: JANUARY – JUNE 2018 

The number of most recent day trips increased from 4,0 million to 4,3 million  between the two quarters of 2018. The number of most recent overnight trips  slightly increased from 6,3 million in Quarter 1 to 6,4 million in Quarter 2. 
[Adapted from StatsSA survey 2018] 

3.2.1 Name the economic sector that is represented by tourism. (1)
3.2.2 Which type of tourism is depicted in the data above? (1)
3.2.3 Briefly explain the term tourism. (2)
3.2.4 Explain a reason for the growth of foreign tourism in South Africa. (2)
3.2.5 How can tourism alleviate poverty in rural areas? (2 x 2) (4)
3.3 Study the information below and answer the questions that follow. 

3.3.1 Name the organisation which has facilitated a number of agreements  regarding the disposal of toxic chemical waste. (1) 
3.3.2 What could be the cause of global warming? (1)
3.3.3 Briefly describe the term climate change. (2) 
3.3.4 Why does the government provide environmental subsidies to  businesses? (2) 
3.3.5 How are farmers affected by acid rain? (4)
3.4 Briefly explain the economic benefits of tourism for the government. (8) 
3.5 How can environmental degradation be prevented? (8) [40]

QUESTION 4: MICROECONOMICS AND CONTEMPORARY ECONOMIC ISSUES
40 MARKS – 30 MINUTES 
4.1 Answer the following questions. 
4.1.1 Name any TWO major international protocols and agreements on  sustainable development. (2) 
4.1.2 How are consumers affected by maximum prices? (2)
4.2 Study the information below and answer the questions that follow. 

4.2.1 What is the nature of the service offered by the firms above? (1)
4.2.2 How is the shape of the demand curve of the oligopoly? (1)
4.2.3 Briefly describe the term oligopoly. (2)
4.2.4 What does it mean for Vodacom to be a dominant firm? (2)
4.2.5 How do oligopoly competitors benefit from collusion? (4) 
4.3 Study the information below and answer the questions that follow.

4.3.1 What is the group of animals in the picture above called? (1)
4.3.2 Which international treaty is concerned with endangered species? (1)
4.3.3 Briefly describe the term endangered species. (2)
4.3.4 How can education be used as a measure to ensure sustainability? (2)
4.3.5 Why were the Millennium Development Goals not achieved? (4) 
4.4 With the aid of a well-labelled graph, explain economic loss in a perfect  market. (8) 
4.5 Examine the success of marketing as a strategy to promote tourism in South  Africa. (8) [40] 
TOTAL SECTION B: 80

SECTION C 
Answer ONE of the two questions from this section in the ANSWER BOOK. 
Ensure that your answer follows the structure indicate below in order to obtain  maximum marks. 

QUESTION 5: MICROECONOMICS
40 MARKS – 40 MINUTES 

• Discuss the causes of market failure in detail focusing on the following:
  • Missing markets
  • Lack of information (26 marks)
• Evaluate the success of the government intervention in markets in distributing  wealth. (10 marks) [40] 

QUESTION 6: CONTEMPORARY ECONOMIC ISSUES 
 40 MARKS – 40 MINUTES 

• Examine in detail the causes of cost-push inflation. (26 marks)
• How effective are interest rates in combating inflation since the introduction of  inflation targeting? (10 marks)
  [40] 

TOTAL SECTION C: 40 
GRAND TOTAL: 150

INSTRUCTIONS AND INFORMATION 

1. Answer FOUR questions as follows in the ANSWER BOOK:
   SECTION A: COMPULSORY
   SECTION B: Answer any TWO of the three questions
   SECTION C: Answer ONE of the two questions 
2. Answer only the required number of questions. Answers in excess of the  required number will NOT be marked. 
3. Number the answers correctly according to the numbering system used  in this question paper. 
4. Write the question number above each answer. 
5. Read the questions carefully. 
6. Start EACH question on a NEW page. 
7. Leave 2–3 lines between subsections of questions. 
8. Answer the questions in full sentences and ensure that the format, content  and context of your responses comply with the cognitive requirements of  the questions. 
9. Use only black or blue ink. 
10. You may use a non-programmable pocket calculator. 
11. Write neatly and legibly.

QUESTIONS

SECTION A (COMPULSORY) 30 MARKS – 20 MINUTES
QUESTION 1 
1.1 Various options are provided as possible answers to the following  questions. Choose the answer and write only the letter (A–D) next to the  question number (1.1.1–1.1.8) in the ANSWER BOOK, for example  1.1.9 D. 
1.1.1 Short term savings and loans are part of the … market. 

1. factor 
2. foreign exchange 
3. money 
4. capital  

1.1.2 The … curve illustrates a trade-off between employment and  inflation. 

1. Laffer 
2. Lorenz
3. Production possibility
4. Phillips  

1.1.3 The balance on the Financial Accounts in the Balance of  Payment (BOP) excludes …  

1. reserve assets.
2. net financial derivatives.
3. net portfolio investments.
4. net other investments. 

1.1.4 The consumption expenditure of households and income of  producers is regarded as … flow. 

1. money 
2. real 
3. circular 
4. capital  

1.1.5 The consultations of the South African Reserve Bank (SARB) to  convince banks to act in a manner that is desirable, is known  as … 

1. interest rates.
2. moral suasion.
3. cash reserve requirement.
4. open market transaction.

1.1.6 A development policy that works with the Sectoral Education  Training Authority (SETA) is …  

1. Export Processing Zones.
2. Joint Initiative on Priority Skills Acquisition. 
3. Reconstruction and Development Programme. 
4. Expanded Public Works Programme. 

1.1.7 The Department of Trade and Industry implemented … to assist  industries to grow by identifying certain cross cutting issues and  competitive input sectors.  

1. Spatial Development Initiative
2. Special Economic Zones
3. Strategic integrated Projects
4. Integrated Manufacturing Strategy 

1.1.8 Depreciation of capital as a method used to encourage investment  is known as capital ... 

1. widening.
2. deepening. 
3. formation.
4. growth. (8 x 2) (16)

1.2 Choose a description from COLUMN B that matches an item in  COLUMN A. Write only the correct letter (A−I) next to the question number  (1.2.1−1.2.8) in the ANSWER BOOK, for example 1.2.9 K. 

(8 x 1) (8) 
1.3 Give ONE term/word for each of the following descriptions. Write only the  term/word next to the question number (1.3.1–1.3.6). 
Abbreviation, acronyms and examples will NOT be accepted. 
1.3.1 A view that explains that disequilibrium in markets are caused by the  incorrect use of policies 
1.3.2 The main source of government revenue 
1.3.3 Money received without any productive service rendered 
1.3.4 Increase in population numbers of cities and towns  
1.3.5 The rate at which SARB lends money to banks for short periods 
1.3.6 The return of land to those that have lost it due to discriminatory  laws in the past. (6 x 1) (6) 
TOTAL SECTION A: 30

SECTION B 
Answer any TWO of the three questions in this section in the ANSWER BOOK.
QUESTION 2: MACROECONOMICS 40 MARKS – 30 MINUTES
2.1 Answer the following questions. 
2.1.1 Name any TWO member countries of BRICS. (2 x 1) (2) 
2.1.2 Why is the GDP at market prices normally higher than the GDP at  factor cost? (1 x 2) (2) 
2.2 Study the information below and answer the questions that follow.

2.2.1 Give an example of a leakage. (1)
2.2.2 What factor influences the size of the multiplier? (1)
2.2.3 Briefly describe the term multiplier. (2) 
2.2.4 Explain the effect on national income when injections are more  than leakages. (2) 
2.2.5 Suppose the South African government spends R250 m on the  economy. Calculate the multiplier effect if mpc = 0,7. Show all  calculations. (4)
2.3 Study the following information and answer the questions that follow. 

AfCTA is a planned free trade area among 49 of 55 African states. It will be the largest in the world in terms of participating countries.  [Source: TESFANEWS, 9 February 2019]

2.3.1 Except AfCTA, name any other free trade area in the world. (1) 
2.3.2 Which trade protocol is behind the establishment of a single  market in Africa? (1) 
2.3.3 Briefly describe the term free trade area. (2) 
2.3.4 Briefly explain the role of the World Trade Organisation as part of  globalisation. (2) 
2.3.5 How can Africa benefit from being a single market? (2 x 2) (4)
2.4 Discuss the length and amplitude of a business cycle. (4 x 2) (8) 
2.5 Evaluate the effects of a currency depreciation in an economy. (8) [40]

QUESTION 3: ECONOMIC PURSUITS 40 MARKS – 30 MINUTES
3.1 Answer the following questions. 
3.1.1 Name TWO demand side approach policies to growth and  development. (2 x 1) (2) 
3.1.2 How can interest rates be used by South African Reserve Bank to  stimulate production of goods and services? (1 x 2) (2) 
3.2 Study the cartoon below and answer questions that follow. 

3.2.1 Name ONE example of a country in the North. (1) 
3.2.2 Provide a characteristic of the group of countries represented by  ‘South’. (1) 
3.2.3 Briefly describe the term globalisation. (2)
3.2.4 Briefly explain trade as a challenge of globalisation. (2) 
3.2.5 How do countries in the North contribute to the destruction of the  environment? (4)
3.3 Study the table below and answer the questions that follow. 

CONTRIBUTIONS TO GROWTH IN REAL GDP (%) 

[Source: SARB: Quarterly Bulletin, December 2018]

3.3.1 Name ONE category of the secondary sector. (1)
3.3.2 What was the trend in the primary sector between 2017 and 2018? (1)
3.3.3 Briefly describe the term Gross Domestic Product. (2)
3.3.4 Explain the use of per capita GDP figures. (2)
3.3.5 How does real growth of 0,8% negatively affect the economy? (4) 
3.4 Briefly discuss the cost of doing business as a supply-side approach in  promoting growth and development in South Africa. (4 x 2) (8) 
3.5 How do international organisations such as the World Bank and United  Nations standardise the indicators of member countries? (8) [40]

QUESTION 4: MACRO ECONOMICS AND ECONOMIC PURSUITS  40 MARKS – 30 MINUTES  
4.1 Answer the following questions. 
4.1.1 Name TWO types of business cycles. (2 x 1) (2)
4.1.2 How can SMMEs contribute to economic growth? (1 x 2) (2)
4.2 Study the graph below and answer the questions that follow. 

4.2.1 Identify the demand curve that indicates a decrease in the demand  for dollars. (1) 
4.2.2 What type of exchange rate system is currently used in South  Africa? (1) 
4.2.3 Briefly describe the term devaluation. (2)
4.2.4 Explain ONE factor that can influence the demand for the dollar. (2) 
4.2.5 What is the effect on the rand when there is a decrease in the  demand for dollars? (4) 
4.3 Read the information below and answer the questions that follow. 

The NDP has progressed despite a critique report stating that South Africa has the most challenges of unequal   societies and being trapped in poverty   in the world. Many people were still   experiencing low economic   development.  [Source: fin24, 14 April 2018]

4.3.1 In which year is the NDP aiming to eliminate poverty? (1) 
4.3.2 Name ONE way how the government can reduce poverty among the vulnerable groups in South Africa. (1) 
4.3.3 Briefly describe the term economic development. (2)
4.3.4 What negative effect can the NDP have on taxpayers? (2) 
4.3.5 How will the South African economy benefit from the  implementation of the NDP? (2 x 2) (4)
4.4 Briefly discuss the demographic social indicators. (4 x 2) (8) 
4.5 How will an increase in export prices and import prices affect the South  African economy? (8) [40] 
TOTAL SECTION B: 80

SECTION C 
Answer any ONE question of the TWO questions in the ANSWER BOOK. Your answer will be assessed as follows: 

QUESTION 5: MACROECONOMICS 40 MARKS – 40 MINUTES 
Discuss in detail how the following factors contribute to poor public-sector  provisioning: 

• Lack of accountability (10)
• Inefficiency (8)
• Difficulty in assessing needs (8) (26) 

Suggest solutions on how efficiency of state-owned enterprises can be  improved. (10) [40]

QUESTION 6: ECONOMIC PURSUITS 40 MARKS – 40 MINUTES 
Discuss in detail the appropriateness of South Africa’s regional development  policies in terms of international benchmark criteria. (26) 
How successful has the South African government been in meeting the aims of  regional development? (10) [40] 

TOTAL SECTION C: 40 
GRAND TOTAL: 150

QUESTIONS

QUESTION 1: SHORT QUESTIONS 
1.1 MULTIPLE-CHOICE QUESTIONS 
1.1.1 A ✔ (1)
1.1.2 B ✔ (1)
1.1.3 D ✔ (1)
1.1.4 C ✔ (1)
1.1.5 A ✔ (1)
1.1.6 C ✔ (1)
1.1.7 C ✔ (1)
1.1.8 A ✔ (1)
1.1.9 C ✔ (1)
1.1.10 C ✔ (1)
1.1.11 D ✔ (1)
1.1.12 C ✔ (1)
1.1.13 B ✔ (1)
1.1.14 A ✔ (1)
1.1.15 B ✔ (1)
1.1.16 D ✔ (1)
1.1.17 D ✔ (1)
1.1.18 A ✔ (1)
1.1.19 C ✔ (1)
1.1.20 C ✔ (1) 

1.2
1.2.1 D ✔ (1)
1.2.2 A ✔ (1)
1.2.3 G ✔ (1)
1.2.4 F ✔ (1)
1.2.5 E ✔ (1) 

1.3
1.3.1 C ✔ (1)
1.3.2 B ✔ (1)
1.3.3 A ✔ (1) 

1.4 A D F ✔✔✔ (3)
1.5 B D E H ✔✔✔✔ (4) 
1.6
1.6.1 tuberculosis ✔ (1)
1.6.2 gastro enteritis ✔ (1)
1.6.3 sell by date ✔ (1)
1.6.4 recycle ✔ (1)
1.6.5 renewable ✔ (1) [40]

QUESTION 2: THE CONSUMER 
2.1 Grey goods 
2.1.1 Grey goods/parallel imports ✔ (1)
2.1.2 Cheaper/costs less (1) 
2.1.3

• If it breaks/is faulty the buyer discovers that there is no  guarantee/warranty from the official supplier ✔
• Seller may repair item, but the quality of the repair may be  compromised ✔
• If the seller does not display a notice, they are not aware that it  is a grey product
• The buyer cannot make an informed choice
• The seller may not explain what a ‘grey goods/product notice’ means 
• The seller could alter the product, so it does not resemble the  genuine/original product
• The goods are not sold by approved dealers (Any 2 x 1) (2)

2.2 Tax/Inflation 
2.2.1 Health / less pollution ✔ (1)
2.2.2 South African Revenue Service ✔ (1) 
2.2.3

• VAT (value added tax) ✔
• Excise duty (sin tax) (alcohol + cigarettes) ✔
• Petrol/Fuel
• Import duty / custom duties
• Car licence / drivers / learners
• TV licence
• Fishing / hunting
• Air passenger (overseas travel)
• Environmental levy (on plastic bags) (Any 2 x 1) (2) 

2.2.4

• A gas that contributes to the greenhouse effect ✔ 
• Carbon dioxide (CO2) and other gases act as a blanket to keep  the heat out ✔/blocking heat from earth to space/ to prevent it  from escaping ✔ 
• A greenhouse gas radiates/releases heat in all directions ✔  (Any 2 x 1) (2)

2.2.5

• Prices go up ✔and you can buy less ✔/ You can cover fewer  expenses 
• Less disposable income / decreases buying power of money ✔
• Decrease in the standard of living ✔
• Reduces the purchasing power of savings 
• Pensioners / people on fixed incomes are affected more 
• Investments / savings worth less 
• The economy suffers and this impacts on job losses / workers  (consumers) retrenched/unemployed 
• Petrol price increases and has an impact on food if the price  increases (Any 4 x 1) (4)

2.3 Municipal services 

• Refuse: If refuse not collected the environment is unsafe/unhealthy ✔
• Electricity: If electricity supply interrupted or / when the 50 kWh free  electricity quota not provided to poor households then they will  not have basic lighting / cannot use basic electrical appliances /  will not be able to have lights ✔
• Water: If access to water not available / if free water to poor  households is not provided then health is compromised /  survival impacted ✔
  Poor quality water is unhealthy 
• Sanitation: Unhealthy living conditions/ spread of diseases / contamination  if basic sanitation not met / access to toilets needed ✔
• Roads: If roads are inaccessible / poor roads will impact on their safety / mobility /ability to earn an income ✔
• Sewage  collection: Major health issues / health issues when sewage flows into  streets / rivers / polluted drinking water ✔
• Infrastructure: Lack of infrastructure affects community well-being / hinders  access to education / health care / inadequate emergency  services ✔
• General poor  services: Industry/ businesses will not be open, there will be limited job  opportunities ✔ Social problems like teenage pregnancies/child neglect/  domestic violence/drug use/crime/ethnic conflict/HIV/Aids 

NOTE: Marks are awarded for the discussion and not for the topic. If discussion in-depth, then maximum 2 marks per area. 
Question is based on basic services, so at least 3 different areas  must be covered. (6) [20]

QUESTION 3: FOOD AND NUTRITION 
3.1 Lifestyle behaviours 

• Excess alcohol ✔ 
• Smoking ✔
• Lack of exercise (Any 2 x 1) (2) 

3.2 Anaemia 
3.2.1 Iron deficiency 

• Females lose iron through menstruation ✔
• Increased iron requirements which are not met during pregnancy
• A diet lacking in iron when the focus is on weight loss/slimming diets   (Any 1 x 1) (1) 

3.2.2

• Excessive iron loss ✔e.g. menstruation, blood loss after injury,  bleeding ulcer ✔
• Poor iron absorption ✔ e.g. diarrhoea, intestinal disease, medication ✔ (4) 

3.2.3 Iron is a component of haemoglobin ✔ in red blood cells (RBC) which  carry oxygen to the body. ✔ Oxygen is needed for cells to work  properly. ✔ Plays a role in maintaining a healthy immune system ✔  (Any 3 x 1) (3) 
3.3 Eating disorders 

• Obsession with body weight / Dissatisfaction with body weight ✔
• Distorted body image / Body-image issues / Poor self-esteem and self-image ✔
• Use similar methods to lose weight i.e. overuse of diet pills, using laxatives,  diuretics, enemas, exercising excessively ✔ (3 x 1) (3) 

3.4 Management of anorexia and bulimia 

• Psychotherapy to treat underlying causes ✔
• Hospitalisation (in serious cases / medical and psychological  complications) ✔ 
• Counselling or cognitive behavioural therapy by a mental health  specialist ✔ 
• Nutritional education / counselling 
• Medication: anti-depressants
• Join a support group 
• Multidisciplinary approach with doctors, psychologists and dieticians
• Medication: anti-depressants 
• Physical needs addressed so that normal eating patterns resume
• Behaviour management (Any 3 x 1) (3)

3.5 Graph: blood glucose levels 
3.5.1 1 – Hyperglycaemia ✔ 2 – Hypoglycaemia ✔ (2)
3.5.2 Insulin ✔ (1) 
3.5.3

• When you skip meals or do not eat enough/irregular eating  habits ✔
• If you exercise hard or for a long time without eating extra food ✔
• If you have an underlying disease e.g. tumour on pancreas 
• Taking certain medications
• Eating a lot of fat
• Eating high glycaemic index foods (high GI) 
  (The glucose levels rise very quickly and the body releases a lot of  insulin to bring down the glucose level in the blood. Sudden removal of  glucose from blood will cause the blood glucose level to drop below the  normal level.) (Any 2 x 1) (2) 

3.5.4

• Glucose levels will not fluctuate / not be too high or too low ✔
• Gives one a continuous supply of energy / there will not suddenly be  a large amount of glucose in the blood ✔
• This results in sustained energy levels ✔
• Energy will not be depleted quickly / will not feel tired ✔/resulting in  better weight control ✔ 
• Insulin will not have to be produced continuously ✔ which would  overstimulate the pancreas ✔ causing one to develop insulin  resistance ✔ (Any 5 x 1) (5) 3.6 Aids and Food safety 

3.6.1 Aids sufferers have a weak immune system ✔ and so are more  susceptible to infection ✔ (2) 
3.6.2 Hygienic practices when working with food: 

• Wash your hands for at least 20 seconds in hot soapy water  before and after handling raw products
• Wash hands after using the toilet, changing a baby’s nappy or  touching nappies
• Clean appliances and surfaces with hot, soapy water after food  preparation
• Food preparation areas must be free from flies and cockroaches  as these insects can carry pathogens from contaminated food or  directly from human waste to other foods (Any 4 x 1) (4)

3.7 Menu – Heart disease 
3.7.1 Saturated fat ✔ and cholesterol (LDL) ✔ present in cheeses  (cheese/cottage) are low/reduced fat / is limited ✔ as well as  unsaturated fat in fat spread. ✔ It is better for a person as less accumulated fat in arteries / no  blockage✔/ will not increase blood cholesterol levels ✔ Poly unsaturated ✔ in salmon ✔ that help lower blood cholesterol  levels ✔ Monounsaturated ✔ in avocado / peanuts ✔ good plant fats / that help  lower blood cholesterol levels ✔ Trans fats ✔ in fat spread ✔ will be limited as not a hard margarine / no saturated fats ✔/Skimmed milk fat free- and soft spread/margarine /  not hard brick will have less transfats ✔ so no contribution to cardio  vascular disease 
NOTE: Do not mark just any ticks. Mark the type of fat and correlate  the source and the benefit. (Max. 8) (8) [40]

QUESTION 4: CLOTHING 
4.1 Eco-fashion 
4.1.1 The’ in’ thing to wear / presently popular / hot and happening ✔ (1) 
4.1.2 Has minimal impact on the environment because: 

• The resources are not depleted or permanently damaged when the  products manufactured ✔
• Few chemicals are used during the growth (cultivation) of the plant  and processing (production) of the textile ✔
• Fabrics and fabrics produced from renewable sources such as  bamboo and hemp ✔
• Plants that require little water but still yield good crops grown  without any damage to the soil ✔ 
• Grows without pesticides and weed killers and is produced without  bleach agents/chemical colourants are used/natural plant colouring
• Is often from recycled or re-usable textiles 

NOTE: If not written in a paragraph, -1 mark. (4)

4.2 Imitation and counterfeiting 

• Imitation – makes use of brand logo that looks similar to the original brand’s  emblem/logo or legal ✔
• Counterfeiting – a copy that looks exactly like the original (replica) or illegal  copy of a product ✔ (2)

4.3 Retrospective/fashion 
4.3.1

• Clothes that imitate/resemble the style of a previous era/earlier  period ✔
• The 2018 (picture B) also has an off the shoulder and short sleeve  design ✔ 

OR 

• The design is reinterpreted it with a modern twist ✔
• The 2018 dress has a looser sleeve instead of elasticised and no frill on  neckline / plain white fabric ✔ 

NOTE: Must refer to picture for second mark. (2)
4.3.2 Maturity ✔ (1)
4.3.3 Average fashion / contemporary / standard fashion ✔ (1)
4.4 Fashion change 

• Celebrities cause the fashion change to speed up✔ as sales will go up ✔ and  more clothes purchased / more popular ✔ /affects the consumer socially/  social factor ✔/ is a positive change. (Any 3 x 1) (3) 

4.5 Evaluate outfit 

• The outfit cannot be worn for work without a tie / having no tie is not  suitable ✔ however, the garments are suitable for workwear ✔ because the  colours are neutral ✔ / white, navy, brown
• All garments/outfits are a classic style/ workwear style / professional looking ✔
• Shoes: Closed / colour goes with pants ✔
• Jacket: Style is formal, correct length, navy colour is neutral / classic style ✔
• Shirt: White suitable. Long-sleeved suitable ✔
• Pants: Correct style / classic / formal  

NOTE: This outfit may be discussed as a whole or garments separately. Do not mark the same point twice. (Any 6 x 1) (6) [20]

QUESTION 5: HOUSING 
5.1 Housing options 
5.1.1 The person is the legal owner of the entire property/land ✔and the  structures on it ✔ (2) 
5.1.2

• Lease ✔ 
• Landlord/lessor/property owner ✔
• Tenant/lessee/renter ✔ (3) 

5.1.3

• If there is any damage to the property ✔
• If rent is outstanding ✔
• If the premises are vacated before the lease period is up   (Any 2 x 1) (2) 

5.1.4 Option 1: Rent 

• The tenant would not be responsible for the maintenance of the pool/  will not pay anything to use the pool✔
• Unless the lease agreement stipulated otherwise ✔
• The owner of the apartment will have to pay for chemicals /  maintenance/upkeep ✔ (Max. 2) 

Option 2: Sectional title 

• The owner will pay a monthly levy ✔/used for the maintenance of the  common property ✔
• The pool is common property ✔ (Max. 2) (4) 

5.1.5

• Greater security than living on a separate plot/has 24 hour security  which you may not be able to afford if living on a separate plot ✔ 
• Enjoy the use of the pool/ common facilities of the complex without  the responsibility of personally maintaining it ✔
• Save money as it has a small garden rather than the maintenance of  a larger garden ✔
• These developments are often closer to the city, so you save on  travelling costs ✔ 
• You have fewer responsibilities/less administration as the body  corporate must control and manage the complex ✔
• You benefit from shared responsibility as it is in the owner’s interest  that the complex is well maintained/run ✔ (Any 4 x 1) (4)

5.1.6

• It is brand new / no one else has owned it before/ the buyer is the  first owner ✔ 
• So no one’s name to transfer it from / never been in someone’s name  before ✔
• If the seller is registered as a VAT vendor ✔ (usually, the case when  buying property in a new development where the developer is  generally VAT registered). The seller must have included VAT in the  purchase price. Tax already paid ✔ (Any 2 x 1) (2) 

5.1.7 

NOTE: -1 if answer is not in a table form. (6) 
5.1.8 

1. Deed of sale ✔
2. Title deed ✔ (2)

5.2 Household appliance – Microwave 
5.2.1

• Needs of the family / what they will use it for / functionality ✔
• Amount of space available / size of the oven ✔
• Budget / cost /do the features and quality justify the price ✔
• Features / good wattage / does it have a turntable / fewer features  cheaper to repair ✔
• Warranty /after-sales service
• Easy to operate (Any 3 x 1) (3)

5.2.2 An automatic defrost ✔ and pre-programmed setting ✔ (2)
5.2.3 Human ✔ (1)
5.2.4 Automatic defrost ✔

• It can work out how long the food  needs to defrost/auto defrost  

OR 

• So it will be quicker than if you just guess and have to keep punching in  more time/you just enter weight ✔
• Pre-programmed setting ✔
  Auto cook mode / automatically works  out the cooking time  

OR 

• You do not need to set the cooking  time or power level /so the working  out is done for you/ you enter the  number for the food type
• 1 000 wattage ability ✔
  Higher watt ability warms faster ✔
• Turntable ✔
  By not stopping the microwave and  turning the dish you will save time ✔
  (3 Features and 3 Explanations) (6) 

5.2.5

• Spent money wisely / to budget / spent a maximum of R1 200 ✔
• Shopped around/ got a fair deal
• Compared prices ✔
• Went to four retailers ✔
• Checked if the microwave had a return policy ✔
• Read the warranty ✔ (Any 3 x 1) (3) [40] 

QUESTION 6: ENTREPRENEURSHIP 
6.1
6.1.1 Business idea 

1. She let her friends try the products (taste the samples)
   Her friends loved the unique flavours
   Made two different meal samples (Any 1 x 1) (1)
2. Saved her money from waitressing job / savings ✔ (1) 
3. Home / online ✔ (1) 

6.1.2

• She tried the supermarket brand ✔ 
• She checked out the online brands / checked her competitors✔
• She chose a catchy trade name 
• She knew her meal kits would be more appealing (Any 2 x 1) (2)

6.1.3

• She is creative ✔
• Knowledge from doing Consumer Studies at school ✔
• Can use a computer
• Did a business management course / has knowledge to run a  business
• Friends to help her by tasting and giving her feedback 
• She can cook
• She has knowledge of trends (eco-friendly packaging/vegan)
• Knowledge of target market
• Has discipline to save 
• Has people skills (has waitressed) (Any 2 x 1) (2) 

6.1.4 

1.                        
   • Ingredients locally available ✔
   • Has a supplier for packaging boxes ✔ (2)
2.                              
   • Environmentally friendly packaging / 100% recycled ✔
   • Uses minimal plastic ✔
   • Product has 3 options (chicken, beef and beans) ✔
   • Unique flavour / combinations / delicious ✔
   • Healthy/wholesome ✔
   • Vegan option / plant based ✔
   • Opportunity to try new flavours / ingredients ✔
   • Convenient / time-saving
   • Sell it for a good price (Any 6 x 1) (6) 

6.1.5 ‘Quikstix’ implies that the meal can be prepared quickly ✔ which goes  with the desire to be convenience food and to save time ✔ (2) 
6.1.6

• Protect the product ✔
• Be safe ✔
• Be hygienic / keep product clean and fresh
• Convenient for distribution
• Strong for transportation
• Be easy for customers to handle/open/close/well-designed to handle 
• Protects the environment against damage 
• Easy to carry, display and stack
• Suitable for the target market (Any 2 x 1) (2) 

6.1.7

• Must plan ahead ✔
• Plan her time schedule ✔
• Prioritise tasks ✔ 
• Assign a time to each task ✔ 
• Follow a routine 
• Tidy work area 
• Do not procrastinate (Any 4 x 1) (4)

6.1.8

1. R21,00 + R5,00 + R7,00 + R2,50 + R6,00 + R30,00 = R71,50 ✔ (1) 
2. R71,50 x 65 ÷ 100 = R46,48 ✔
   R71,50 + R46,48 = R117,98 ✔ = R118 ✔ (3)
3. R46,48 x 120 ✔ = R5 577,60 ✔ (2)

NOTE: -1 If no R sign in final answer 
6.1.9

• Must be a written statement ✔
• Must state it serves four people ✔
• Say it is packaged in a recyclable box ✔
• Instructions for making (recipe) inside ✔ (4)
  Example :
  The meal kit serves 4. The ingredients are provided in  separate packets packaged inside a recyclable box with a  recipe insert. 

6.1.10

• Box is made from recyclable cardboard ✔
• Minimum plastic used / less packaging ✔
• Box can be reused ✔
• Box can be recycled/taken to recycling depot ✔
• Cardboard is biodegradable ✔
• Supporting local suppliers / not imported / plane pollution ✔
• Saving petrol – product delivered ✔
• Quick to prepare – less electricity in preparation
• Protect environment for future generations
• Only buy necessary ingredients/all ingredients you need in box/no  wastage (Any 7 x 1) (7) [40] 

TOTAL: 200

INSTRUCTIONS AND INFORMATION 

1. This question paper consists of SIX questions

   SECTION	MARKS	TIME   (MINUTES)
   QUESTION 1: Short questions (All topics)	40	20
   QUESTION 2: The Consumer	20	20
   QUESTION 3: Food and Nutrition	40	40
   QUESTION 4: Clothing	20	20
   QUESTION 5: Housing	40	40
   QUESTION 6: Entrepreneurship	40	40
   TOTAL:	200	180

2. ALL the questions are COMPULSORY and must be answered in the  ANSWER BOOK. 
3. Number the answers correctly according to the numbering system used in  this question paper. 
4. Start each question on a NEW page. 
5. You may use a non-programmable calculator. 
6. Write in black or blue ink only. 
7. Pay attention to spelling and sentence construction.
8. Write neatly and legibly.

QUESTIONS

QUESTION 1: SHORT QUESTIONS 
1.1 Various options are provided as possible answers to the following questions.  Choose the answer and write the letter (A–D) next to the question number  (1.1.1–1.1.20) in the ANSWER BOOK, for example 1.1.21 D. 
1.1.1 A money-back guarantee stipulates that … 

1. the seller will give the unsatisfied customer his/her money back  after a specified number of days.
2. the product will be repaired or replaced if it does not meet  certain requirements.
3. the customer pays a small monthly fee for an extended period  of time.
4. the customer gets his/her money back if a supplier influences  them to do business with it. (1)

1.1.2 Provisional tax is … 

1. tax paid at the same time as income is earned.
2. two payments made per year based on estimated taxable  income.
3. tax paid on the provision of goods and services.
4. a single large sum paid at the end of the tax year. (1)

1.1.3 A pyramid scheme involves members who … 

1. are recruited to buy and sell products and receive commission  for recruiting other members.
2. pledge a fixed amount of money to a common fund on a regular  basis.
3. are unjustly treated by the supplier.
4. are paid to recruit new members and promised a high return on  their investment. (1) 

1.1.4 The consumer price index (CPI) … 

1. is calculated on the principal (original) amount borrowed.
2. measures the interest charged by the Reserve Bank.
3. is an instrument used to calculate price increases and the  inflation rate.
4. is the rate at which prices fluctuate as the demand for money  changes. (1)

1.1.5 Factor/factors that increase(s) the risk of osteoporosis: 

1. Low oestrogen levels
2. Larger big-boned people
3. Non-smokers
4. A diet high in calcium (1)

1.1.6 Which of the following foods should be avoided by a person suffering  from lactose intolerance? 

1. Sardines
2. Brown bread
3. Full fat ice cream
4. Soya milk (1)

1.1.7 A person with high blood pressure is also at risk of developing … 

1. high blood glucose levels, Aids and kidney failure.
2. stroke, osteoporosis and anorexia.
3. heart attack, stroke and kidney failure.
4. heart attack, anorexia and Aids. (1)

1.1.8 A stabiliser is added to instant pudding to … 

1. give it an even, smooth consistency.
2. prevent the fat from becoming rancid. 
3. create a lighter colour.
4. retard the growth of micro-organisms. (1)

1.1.9 Food irradiation is a technology that … 

1. uses agricultural methods to sustain the productivity of the eco system.
2. introduces characteristics from one species to another.
3. improves the safety of food and extends their shelf life.
4. enables a country to be self-sufficient. (1)

1.1.10 Food security means that … 

1. South African farmers produce their own food.
2. South African goods are sent for sale or exchange to other  countries.
3. people eat enough safe food for an active healthy life.
4. everyone can afford to buy food. (1)

1.1.11 A fad/fads: 

1. What is currently popular and worn by the masses
2. An expensive, outrageous style
3. Lasts for many seasons
4. Often seen in accessories (1)

1.1.12 An advantage of a well-planned wardrobe: 

1. It contains a variety of fashionable and colourful outfits
2. Cheaper clothes are enhanced with expensive accessories
3. There are many items that can be mixed and matched
4. Many fad outfits are included (1) 

1.1.13 The type of insurance that is taken out to cover the structure of a  home: 

1. Life insurance
2. Home owners’ insurance
3. Bond protection insurance 
4. Household contents insurance (1) 

1.1.14 The government offers a housing … for people of the lower-income  group who qualify to obtain their own homes. 

1. subsidy
2. collateral 
3. need
4. delivery (1) 

1.1.15 A term that refers to costs that buyers do not always take into  account when purchasing a house: 

1. Deposit
2. Hidden costs
3. Bond costs 
4. Collateral security (1) 

1.1.16 An advantage when interest is calculated according to a fixed rate on  the bond repayment: 

1.  You will not benefit when the interest rate drops
2. The amount of interest you pay back may fluctuate 
3. If the interest rates rise, the monthly repayments will also go up
4. You will not pay more when interest rates rise (1) 

1.1.17 To lower the costs of finance charges for instalment sales  transactions: 

1. Become the owner immediately.
2. Use a credit card for payments. 
3. Know the interest rate. 
4. Pay off the goods as quickly as you can. (1)

1.1.18 The wages/salaries of workers are usually determined by their … 

1. skills and experience.
2. experience and money available. 
3. age and working hours. 
4. attitude and work ethic. (1) 

1.1.19 A document that shows the movement of money over a forecast  period: 

1. Revenues
2. Best sale scenario 
3. Cash-flow projection
4. Feasibility study (1)

1.1.20 Objectives of advertising include: 

1.  Establishing the costs of your product and communicating information
2. Generating interest and choosing a product name
3. Creating product awareness and maintaining sales
4. Expanding your market and getting feedback from customers (1) 

1.2 Choose the food-related disease from COLUMN B that matches the symptoms  in COLUMN A. Write only the letter (A–H) next to the question number  (1.2.1–1.2.5) in the ANSWER BOOK, for example 1.2.6 I. 

(5 x 1) (5)
1.3 Choose the term in COLUMN B that matches the description in COLUMN A.  Write only the letters (A–F) next to the question number (1.3.1–1.3.3) in your  ANSWER BOOK, for example 1.3.4 G. 

(3 x 3) (3) 
1.4 Identify THREE CORRECT statements from the list below for the requirements  when applying for a home loan. Write only the letters (A–F) next to the question  number (1.4) in the ANSWER BOOK. 

1. Certified copy of SA identity document or passport
2. Proof of a housing subsidy 
3. Certified copy of your Curriculum Vitae 
4. Certified copy of the offer to purchase 
5. Letters from two references 
6. Income tax reference number (3 x 1) (3) 

1.5 Identify FOUR CORRECT statements to retain quality during the storage of  products in a business. Write only the letters (A–H) next to the question number  (1.5) in the ANSWER BOOK. 

1.  Do not overstock through incorrect purchasing 
2. Use the FIFO principle to ensure that older stock does not deteriorate
3. Purchase quality raw materials 
4. Keep an accurate inventory of all stock 
5. Keep areas dry to prevent damage to stock 
6. Do not spend too much money on stock that could have been used more  effectively elsewhere 
7. Keep products safe for clients 
8. Store frequently used goods as close to the door as possible (4 x 1) (4)

1.6 Choose the correct term/word in brackets. Write only the word/term next to the  question number (1.6.1–1.6.5) in the ANSWER BOOK. 
1.6.1 (Tuberculosis/Hepatitis) is a bacterial infection that spreads through  the air.  
1.6.2 (Gastro-enteritis/Dysentery) is a condition that causes inflammation of  the stomach and intestines.  
1.6.3 The (use by date/sell by date) is the latest date that a product can be  sold to a consumer. 
1.6.4 Anything that has been made from already existing materials, fabrics,  metals or fibres is (reused/recycled). 
1.6.5 Bamboo fabric is an example of a (renewable/non-renewable) textile. (5 x 1) (5) [40]

QUESTION 2: THE CONSUMER 
2.1 Read the information and answer the questions that follow. 

2.1.1 What type of goods are referred to in the statement above? (1)
2.1.2 Give ONE advantage for a consumer buying this type of goods. (1) 
2.1.3 Discuss the risks involved when a consumer purchases these types of  products. (2) 
2.2 Read the extract below and answer the questions that follow. 

2.2.1 Give ONE example of how consumers will benefit from carbon tax. (1)
2.2.2 What does SARS stand for? Write out in full. (1) 
2.2.3 Name TWO other examples of indirect taxes that South African  households have to pay. (2) 
2.2.4 What is the effect of greenhouse gases on the environment? (2)
2.2.5 How does inflation affect the SA consumer? (4) 
2.3 In our country, many communities resort to protests to air their grievances to  their respective municipalities about a lack of service delivery.  Discuss how a lack of the different basic services impacts on the community. (6) [20]

QUESTION 3: FOOD AND NUTRITION 
3.1 Name TWO lifestyle behaviours that are a contributing cause to most of the  food-related health conditions. (2) 
3.2 Read the extract below and answer the questions that follow. 

3.2.1 Give ONE reason why iron-deficiency is higher in women. (1) 
3.2.2 Iron amounts can be insufficient in the body due to a lack of iron rich  foods in the diet. From the extract above, name TWO other causes of  inadequate iron in the body and give an example of how this can occur  for each one. (4) 
3.2.3 Explain the role of iron in the blood. (3) 
3.3 Give THREE similarities when considering the characteristics of the eating  disorders, anorexia and bulimia. (3) 
3.4 The aim in the management of persons who have anorexia and bulimia is for  them to become physically and mentally healthy. Suggest THREE management  strategies to assist them in their recovery. (3)
3.5 Study the graph below and answer the questions that follow. 

[Source: www.google images] 
3.5.1 Use the correct terminology to label number 1 and 2 on the graph. (2) 
3.5.2 Name the hormone responsible for ensuring that the glucose level  stays within the normal range. (1) 
3.5.3 Give TWO situations that would cause a drop in blood sugar levels in  a normal situation (person who does not have diabetes). (2) 
3.5.4 Discuss in detail how eating low GI foods would help to control the  blood glucose levels so that they stay within the normal range. (5) 
3.6 Read the statement below and answer the questions that follow. 

3.6.1 Explain why the above statement is true for people with Aids. (2) 
3.6.2 State FOUR hygiene practices when working with food that would be  applicable to prevent the spread of food-borne illnesses. (4)
3.7 Study the menu below, which is for one day and answer the questions that  follow. 

3.7.1 The menu is suitable for a person with heart disease. 
Analyse the types of fat present in the menu, their sources and discuss  how the inclusion of this choice of fat would benefit a person with heart  disease. (8) [40]

QUESTION 4: CLOTHING 
4.1 Read the extract below and answer the questions that follow. 

4.1.1 Give a phrase to show your understanding of the word trend. (1) 
4.1.2 Write a paragraph to indicate how people wearing eco-fashion can  have an impact on protecting our environment. (4) 
4.2 Explain the difference between imitation and counterfeiting, as these two  terms are both forms of brand piracy. (2) 
4.3 Study the pictures below and answer the questions that follow. 

4.3 1 Use the illustrations above to explain the term retrospective fashion. (2) 
4.3.2 Give the name of the stage in the fashion life cycle when the top in  picture B is worn by the masses. (1) 
4.3.3 Give the name of the fashion when the top in picture B will last 2–3  years in the fashion life cycle. (1) 
4.4 How would a fashion trend worn by a celebrity affect fashion change? (3)
4.5 Evaluate the suitability of the outfit below for professional workwear.  
(6) 
[20] 

QUESTION 5: HOUSING 
5.1 Read the advertisements on accommodation options below and answer the  questions that follow. 

5.1.1 What is meant by the term full title used in the advertisement for the  townhouse in option 3? (2) 
5.1.2 In the first advertisement, name the contract and the two parties that  are required to sign an agreement to rent the apartment. (3) 
5.1.3 Name TWO instances where one could lose the deposit paid when  the premises in option 1 are vacated. (2) 
5.1.4 Discuss the different financial responsibilities for a person renting  option 1 as opposed to the people buying the apartment in option 2 with regards to the pool facility. (4) 
5.1.5 Give FOUR advantages of buying the townhouse in option 3, rather  than buying a similar house that is not situated in a complex. (4) 
5.1.6 Why are there no transfer fees or transfer duty in the advertisement  for option 3? (2) 
5.1.7 Compare the difference between transfer fee and transfer duty under the following headings. Tabulate your answer as follows: 

(6)
5.1.8 Give the new name that each of these documents are given once a  sale of a property is finalised and the house is in the new owner’s  name: 

1.  Offer to purchase (1) 
2. Deed of transfer (1)

5.2 Read the case study and answer the questions that follow. 

5.2.1 Name THREE factors to consider before purchasing the microwave. (3)
5.2.2 Identify the universal design features referred to in the case study. (2) 
5.2.3 What type of energy consumption would ‘saving time’ be categorised  as? (1) 
5.2.4 Identify the features that will save them time and give an explanation  of how each feature will accomplish this. (6) 
5.2.5 Name THREE responsibilities that Billy and Nelly carried out before  purchasing the microwave. (3) [40]

QUESTION 6: ENTREPRENEURSHIP 
6.1 Read the scenario below and answer the questions that follow.

[A meal kit is a service that sends customers the recipe and ingredients  needed to make a homemade meal. Fresh ingredients are included in the  box/packaging.] 
6.1.1 Select examples from the scenario to show that Thandi considered  the following areas to check if her business idea had the potential to  be successful: 

1.  Testing the business concept (1)
2.  Having start-up capital (1) 
3. The location (1)

6.1.2 Explain what Thandi researched to ensure that her business would  have a competitive edge over other competitors. (2) 
6.1.3 Identify TWO strengths that Thandi could list for her SWOT analysis. (2) 
6.1.4 Discuss how Thandi considered the following TWO factors when  making her choice for a suitable product: 

1.  Available raw materials (2)
2. Consumer appeal (6) 

6.1.5 How does her business name ‘Quikstix’ suit the concept of meal  kits? (2) 
6.1.6 Give TWO other requirements for good packaging for this product  not mentioned in this scenario. (2) 
6.1.7 Suggest ways how Thandi can use her time more efficiently on her  production line when preparing and packaging her meal kits. (4) 
6.1.8 Use the information below for the calculation questions. 

1. Calculate the production cost for ONE meal kit. (1) 
2. Calculate the selling price of the meal kit if she added 65%  mark-up. Show ALL calculations and round off the answer to  the nearest rand. (3) 
3. Calculate the profit she will make if she reaches her sales  target of selling 120 meal kits per month. Show ALL calculations. (2) 

6.1.9 Create a product specification for the meal kit. Use appropriate  information from the case study. Incorporate into your answer the  ingredients that are provided in separate packets. (4) 
6.1.10 The principle of sustainable consumption is not only the  responsibility of the producer, but also the consumer. Assess how  a consumer buying Thandi’s meal kit demonstrates responsible  consumption to protect the environment. (7) 
[40] 

TOTAL: 200

INSTRUCTIONS AND INFORMATION 

1. This question paper consists of:
   SECTION A (25 marks)
   SECTION B (75 marks)
   SECTION C (50 marks) 
2. Answer ALL the questions. 
3. Number the answers correctly according to the numbering system used in this question paper. 
4. Start EACH question on a NEW page. 
5. Do NOT write in the right-hand margin. 
6. Leave a line after EACH subquestion.
7. In general, ONE mark is allocated per fact. A 2-mark question would therefore  require TWO facts, et cetera. 
8. Write neatly and legibly.

QUESTIONS

SECTION A 
QUESTION 1: MULTIPLE-CHOICE QUESTIONS 
Various options are provided as possible answers to the following questions.  Choose the answer and write only the letter (A–D) next to the question number (1.1– 1.10) in the ANSWER BOOK, for example 1.11 D. 
1.1 Which ONE of the following is NOT web-based software? 

1. Adobe Photoshop Express
2. Office 365
3. Linux 
4. Google Calendar (1)

1.2 Which ONE of the following is an example of a monitor’s refresh rate? 

1. 5 ms
2. 1920 x 1080
3. 16:9
4. 60 Hz (1)

1.3 Cloud storage refers to ... 

1. shared data storage on a central server usually managed by a hosting company.
2. store and control by a single person over the internet.
3. software that allows access to files without an internet connection.
4. faster uploading of data. (1) 

1.4 How do solid-state drives store data as compared to traditional hard drives? 

1. Optical
2. Electronic
3. Magnetic
4. Digital (1)

1.5 Which ONE of the following statements about a URL shortener is FALSE? 

1. A URL shortener is a service used to convert a long URL to a shorter  one.
2. A website will allow access if you paste a long URL.
3. A URL shortener will make a long URL much easier to share.
4. All websites prevent URL shorteners from being used. (1)

1.6 Which ONE of the following statement about RAM is FALSE? 

1. RAM is more expensive per GB than hard drives.
2. RAM does not store data and programs when the device is switched  off.
3. RAM has a much lower capacity than hard drives.
4. RAM operates on a mechanical basis and is therefore, relatively slower. (1)

1.7 The automatic movement of text to the next page in a document is known as a  …. 

1. continuous section break.
2. soft page break.
3. hard page break.
4. next page section break. (1)

1.8 The defragmentation utility can be used to ... 

1. rearrange files in a continuous order.
2. remove corrupted files. 
3. compress unused files. 
4. increase hard drive space. (1) 

1.9 You want to find out how many times a date in 2014 appears in a column of dates consisting of month and year. Look at the screenshot below and complete the formula. 
=COUNTIF(B5:B36; ____) 

1. “>2013” 
2. 2014
3. “*2014”
4. =2014 (1) 

1.10 If you want to determine how many records appear in a report, you should use the following expression in a calculated field: 

1. =Sum(([Name of specific field]) + Count([Name of specific field])) 
2. =Count([Name of specific field]) 
3. =Sum([Name of specific field]) 
4. =Max([Name of specific field]) (1) [10]

QUESTION 2: MATCHING COLUMNS 
Choose a term/concept from COLUMN B that matches the description in COLUMN A.  Write only the letter (A–P) next to the question number (2.1–2.10) in the ANSWER  BOOK, for example 2.11 Q. 

(10 x 1) [10]

QUESTION 3: TRUE/FALSE ITEM 
Indicate whether the following statements are TRUE or FALSE. Write ‘true’ or ‘false’  next to the question number (3.1–3.5) in the ANSWER BOOK. Correct the statement if  it is FALSE. Change the underlined word(s) to make the statement TRUE. (You may  not simply use the word ‘NOT’ to change the statement. NO mark will be awarded if  only FALSE is written down.) 
EXAMPLES: 

3.1 A multi-touch screen offers more functionality without using menus. (1) 
3.2 A solid state drive is a drive that has no moving parts, thus making it quieter and  more robust. (1) 
3.3 The term Virtual Reality (VR) is associated with simulation of a 3D-environment. (1) 
3.4 ICT refers to the trend whereby all sorts of objects and devices increasingly  being connected to one another via the Internet. (1) 
3.5 Freeware refers to software that has copyright, but may be copied or shared for  the purpose of trying it out, with the understanding that an amount should be  paid for continuous use. (1) [5] 

TOTAL SECTION A: 25

SECTION B 
QUESTION 4: SYSTEM TECHNOLOGIES 
4.1 Study the advertisement below and answer the questions that follow. 

4.1.1 Name the TWO hardware components for Device A that are most important for the effective working of a computer, other than the hard drive. (2) 
4.1.2 Explain how adding more RAM to a computer can improve the overall system performance of the computer. (2) 
4.1.3 Give TWO reasons why solid state drives (SSDs) will in future replace  hard disk drives as the main storage device of a computer. (2) 
4.1.4 Give TWO benefits of buying Device A, which is an ‘all-in-one’ computer. (2) 
4.1.5 Give TWO reasons why HDMI output is better than VGA output. (2) 
4.2 The following questions refer to Device B: 
4.2.1 Name TWO features/functionalities, which were added to a cell phone when multiple technologies converged as a phablet. (2) 
4.2.2 Name ONE way in which you could transfer photos from Device B to your desktop computer. (1) 
4.2.3 Give ONE example of an action that can be performed on a ‘multi touch sensing screen’. (1) 
4.2.4 Name ONE biometric feature of Device B listed in the advert. (1)
4.2.5 Compare the operating systems found on both devices by referring to: 

1. Cost of the software (2) 
2. Support from the developer (2) 

4.3 Write down the TWO processes in the information processing cycle that have the least influence on the overall performance of the computer. (2) 
4.4 Explain why the central processing unit (CPU) of a computer needs cache  memory. (2) 
4.5 A buyer considers purchasing a 3D printer. Name TWO advantages of buying a 3D printer. (2) [25]

QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES 
5.1 Give TWO reasons for compressing files before uploading them to cloud  storage. (2) 
5.2 Study the Internet connection package advertised below and answer the  questions that follow. 

• 30 GB data per month
• 15 Mbps
• Shaped 

5.2.1 Give the common term used when an Internet Service Provider slows  down your Internet speed when you download huge amounts of data. (1) 
5.2.2 Give TWO factors (besides the one in QUESTION 5.2.1) that can  influence Internet speed. (2) 
5.2.3 Explain the term shaped and provide ONE example of a situation  where it would be necessary to ‘shape’ a connection. (2) 
5.3 How would RSS-feeds be used to distribute podcasts? (1) 
5.4 You are unable to attend a seminar in Limpopo due to protests. A friend  suggests you use a video conference. 
5.4.1 How can a video conference be used to share information about the  seminar in Limpopo? (2) 
5.4.2 Give TWO advantages of using a video conference. (2) 
5.5 Your friend complained that he was automatically redirected to a fake  website, even when he typed in the correct URL for a specific website. Name TWO ways how he can prevent becoming a victim of pharming. (2) 
5.6 What is digital migration? (1) [15] 

QUESTION 6: INFORMATION MANAGEMENT 
6.1 Youth participating in social media has advantages and disadvantages. 
6.1.1 Can continuous online participation decrease social interaction  between people? Motivate your answer. (2) 
6.1.2 Give TWO ways in which social media sites such as Facebook can  benefit you in searching for a job. (2) 
6.2 A strategy to prevent information overload is to read more accurately and  faster. Give TWO more strategies to overcome overload of information. (2)
6.3 Compare plagiarism and copyright infringement by explaining: 
6.3.1 What each offence is (2) 
6.3.2 How you can avoid being guilty of the offence (2) [10]

QUESTION 7: SOCIAL IMPLICATIONS 
7.1 Give TWO reasons why it would be necessary for a school or company that  has a policy of BYOD to take extra measures to secure their data. (2) 
7.2 Computers on any network can be open to ransomware attacks.
7.2.1 What is a ransomware attack and what is required of a user to do? (2) 
7.2.2 What is the best way to safeguard/protect yourself against  ransomware? (2) 
7.3 Briefly explain how bitcoins work to financially benefit entrepreneurs or  individuals. (2) 
7.4 Social media has been overflowing with fake news recently. Give TWO ways to spot fake news. (2) [10]

QUESTION 8: SOLUTION DEVELOPMENT 
8.1 Name TWO possible data sources to create mailing labels in a mail merge. (2) 
8.2 The following message appears when one tries to create a Table of Figures for  all images in a document: "No table of figures entries found". What change should you make to the document to ensure a Table of Figures  can be generated? (1) 
8.3 Study the screenshot below which shows part of a spreadsheet. 

Cell B1 contains the formula =A1 * 5. 
Give a possible reason why the answer displayed in cell B1 is not 60. (2) 
8.4 Explain the difference between a validation rule and validation text by referring  to their functions. (2) 
8.5 What is the function of the ‘eye’ icon in the screenshot below? (1)

8.6 The screenshot below shows part of a spreadsheet listing movie titles. 

The function =COUNTIF(A2:A11, “Gold*”) returns a result of 3. 
8.6.1 Explain the purpose of the ‘*’ in the criterion “Gold*”. (2)
8.6.2 If the criterion were changed to “Gold”, what would the result be? (1)
8.6.3 If the criterion were changed to “*Gold*”, what would the result be? (1)
8.7 The html code 

<table border=“3”> 
<tr> 
<td>Cell 1</td> 
<td>Cell 2</td> 
</tr> 
<tr> 
<td>Cell 3</td> 
<tr> 
</table> 
displays the following table in the browser: 

How would you correct the highlighted (bold) line (the third line of code) so  that the table will display as shown below? 
(2) 
8.8 Mention ONE example of metadata that is saved with a word processing  document. (1) [15] 
TOTAL SECTION B: 75

SECTION C  
QUESTION 9: INTEGRATED SCENARIO 
Your cousin is a young man who has just completed his studies in Creative Brand  Communication. He wants to start his own business of Branding using the savings  he accumulated during his years at university. His type of business needs a  ‘powerful’ computer/notebook as he has to use graphic design software like  Photoshop. 
9.1 Your cousin needs to start shopping for two computers: a notebook for himself  and another one for his secretary. 
9.1.1 You mention to your cousin that the notebook he needs to buy for the  secretary should meet the minimum system requirements.  What does this mean? (2) 
9.1.2 You recommend to him that he has to buy a notebook with higher  specifications for himself than the requirements for his secretary. Give TWO reasons why this is good advice. (2) 
9.1.3 Your cousin has been given a trial version of a program by the software  developers. Give ONE advantage of using a trial version of software before  installing the full version. (1)
9.2 RFID tags and bar codes have similar functions. 
9.2.1 What medium does an RFID reader use to read RFID tags? (1)
9.2.2 What medium does a bar code scanner use to read bar codes? (1)
9.3 Give ONE advantage of using a QR code to advertise his business. (1) 
9.4 Your cousin has stored a lot of confidential information on his notebook. 
9.4.1 Mention TWO practical ways in which he can prevent his notebook  from being stolen from his office, besides being locked on the desk. (2) 
9.4.2 Give TWO examples of biometric features to ensure secure access to a notebook. (2) 
9.5 The secretary wants to telecommute on some days (wants to work from home  instead of actually being present at the workplace). Give TWO general advantages of telecommuting or teleworking for the  employee. (2)
9.6 Besides social networking sites, your cousin wants to use a blog for the  business. Suggest TWO ways in which he can attract or maintain their interest in reading  the blog in future. (2) 
9.7 Your cousin wants to carefully consider certain aspects when choosing an  Internet Service Provider (ISP). List TWO possible aspects to consider when choosing between different  Internet Service Providers (ISP). (2) 
9.8 The user has a choice of allowing an automatic download of a patch. Mention TWO disadvantages of choosing an automatic download of a patch. (2) 
9.9 There will be instances where your cousin would want some of the hard copies  to be converted and used electronically on his notebook. 
9.9.1 Which device would be suitable to do this? (1) 
9.9.2 Which software does the device use and briefly mention how this  software works? (2) 
9.9.3 Mention TWO disadvantages of using the device you mentioned in  QUESTION 9.9.1 to create soft copies. (2) [25] 

QUESTION 10 
Your school is planning to roll out tablets to be used in the class. The school needs your support to make this transition smooth with the help of ICTs (Information and Communication Technologies). 
10.1 The following are specifications of a tablet the school would like to purchase. 

10.1.1 Give TWO uses for a front camera of a tablet. (2) 
10.1.2 What does it mean when the tablet is both Wi-Fi and SIM Card enabled? (2) 
10.1.3 Give the name of the specification that 1024 x 600 refers to. (1) 
10.1.4 Explain what the term micro SD refers to, and what the purpose of the micro SD is. (2) 
10.1.5 What is meant by a quad-core processor and what is the significance  of such a processor? (2) 
10.2 When used in a classroom, tablets have both advantages and disadvantages. 
10.2.1 Name TWO tasks associated with teaching and learning in the class that can best be done by using a tablet. (2) 
10.2.2 Give TWO ways in which educators can make sure that their learners are unable to access inappropriate websites while ‘surfing’ the web. (2) 
10.2.3 Name TWO ways in which the use of tablets in class can promote ‘green computing’. (2) 
10.2.4 Some sight impaired learners are struggling with viewing work on the tablets due to the size of the screen. Recommend TWO solutions how this challenge can be overcome. (2) 
10.3 ISPs offer data bundles which provide different limitations in the amounts of  data that can be downloaded and uploaded in a month.  
10.3.1 Why is it better for the school to have uncapped data? (2)
10.3.2 Explain the difference between a hard cap and a soft cap. (2)
10.4 The school should have a backup policy. 
10.4.1 Name TWO measures that should be included in such a policy. (2) 
10.4.2 Name TWO advantages of dedicated backup programs. (2) [25] 

TOTAL SECTION C: 50 
GRAND TOTAL: 150

MEMORANDUM

SECTION A 

[10] 

[10] 

QUESTION 3: TRUE/FALSE ITEM 
3.1 True (1)
3.2 True (1)
3.3 True (1)
3.4 False Internet of Things (1) 
3.5 False Shareware (1) [5] 
TOTAL SECTION A: 25

SECTION B 
QUESTION 4: SYSTEM TECHNOLOGIES

QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES

QUESTION 6: INFORMATION MANAGEMENT

QUESTION 7: SOCIAL IMPLICATIONS

QUESTION 8: SOLUTION DEVELOPMENT 

TOTAL SECTION B: 75

SECTION C 
QUESTION 9: INTEGRATED SCENARIO

QUESTION 10

TOTAL SECTION C: 50
GRAND TOTAL: 150

MEMORANDUM

QUESTION 1 File Name: 1LandPollution Total Q1: 29

QUESTION 2 File Name: 2LandPollutionBrochure Total Q2: 23

QUESTION 3 File Name: 3_LandSheet Total Q3: 57 

• Mark the questions from the formulae and not the values/answers in the cell. 
• Check against candidate's actual work (Cell references may differ, depending on the  candidate's response). 
• Candidate may use multiple formulae or cells as 'building blocks' to reach answers. 
• Named ranges can be used instead of cell references. 
• The answers must still be correct even if changes are made to the existing data. 

QUESTION 4 File Name: 4_LandPollution Total Q4: 41

QUESTION 5 File Name: 5_MyWebsite Total Q5: 20 

• This question should be marked from the HTML code. 
• Numerical attribute values do not need to be in inverted commas. 

QUESTION 6 File Name: 6Letter.docx Total Q6: 10

INSTRUCTIONS AND INFORMATION 

1. Owing to the nature of this three-hour examination, it is important to note  that you will NOT be permitted to leave the examination room before the end  of the examination period. 
2. Insert your surname and name in the header of EVERY document that you  create or save.
3. The invigilator will give you a disk containing ALL the files needed for the  examination OR you will be told where the files can be found on the network  or computer. If a disk has been issued to you, you must write your centre number and examination number on the label. If you are working on the  network, you must follow the instructions provided by the invigilator. 
4. A copy of the master files will be available from the invigilator. Should there  be any problems with a file, you may request another copy from the  invigilator. 
5. This question paper consists of SIX questions.
6. Answer ALL the questions.
7. Ensure that you save each document using the file name given in the  question paper. Save your work at regular intervals as a precaution against  possible power failures.
8. Read through each question before answering or solving the problem. Do  NOT do more than required by the question. 
9. At the end of the examination you must hand in the disk given to you by the  invigilator with ALL the files saved on the disk, OR you should make sure that  ALL the files are saved on the network/computer as explained to you by the  invigilator/teacher. Make absolutely sure that ALL files can be read.
10. During the examination you may make use of the help functions of the  programs which you are using. You may NOT use any other resource  material. 
11. If data is derived from a previous question that you cannot answer, you  should still proceed with the questions that follow. 
12. Unless instructed otherwise, you must use formulae and/or functions for ALL  calculations in questions involving spreadsheets. Use absolute cell references  only where necessary to ensure that formulae are correct when you copy them  to other cells in a spreadsheet. 
13. In all questions involving word processing, you should set the language to  English (South Africa). The paper size is assumed to be A4 Portrait, unless  instructed otherwise.
14. In Annexure A the HTML Tag sheet is provided. 
15. The examination folder/data disk that you receive with this question paper  will contain the folder and files listed below. Ensure that you have the folder  and all the files before you begin this examination. 
    

QUESTIONS

SCENARIO 
Land pollution is a serious problem that impacts on humans, animals and the earth.  Without taking measures now to reduce pollution levels, permanent changes to the  land can occur. The adverse changes to the environment due to land pollution are  subtle, but the problem is much bigger than it appears. It is therefore important to  Save our Land. The school asked the Grade 12 learners to assist in a campaign to  promote sustainable living. 

QUESTION 1: WORD PROCESSING 
A document was created to give an insight about what land pollution is. Edit the  document as requested. 
Open the 1LandPollution word processing document. 
1.1 Insert a cover page in the document. The cover page must display the  following: 
1.1.1 A “Facet” cover page at the beginning of the document. (1) 
1.1.2 Type Land Pollution in the title field, Save our Land in the subtitle field  and This email address is being protected from spambots. You need JavaScript enabled to view it. in the email field. Delete the abstract field. (3) 
1.2 Insert an automatic table of contents below the heading “Table of Contents” as  follows: 
1.2.1 Use the “Title” style for the level 1 headings. (1)
1.2.2 Use the “Heading 1” style for the level 2 headings. (1)
1.2.3 Use the “Heading 2” style for the level 3 headings. (1) 
1.3 Apply automatic page numbering to the document as follows: 
1.3.1 Insert the Accent Bar Right page numbers in the document. (1)
1.3.2 Start the page numbering from the second page of the document,  numbering the pages from page 1 onwards. (2) 
1.4 Format the first paragraph under the heading “Land Pollution”, starting with the  text “What’s beneath …” and ending with “… closer look”. as follows: 
1.4.1 Change the paragraph spacing to 6 pt before and 6 pt after the  paragraph. (1)
1.4.2 Change the line spacing to exactly 16 pt. (2)
1.4.3 Expand the character spacing by 1.5 pt. (1) 
1.5 The word “Contaminate” appears twice in this document. Replace the two  occurrences of this word with the word “infect”. (2)
1.6 Locate the word ‘In factories and offices’ in the text under the heading ‘Waste  disposal’. 
Add a hyperlink to this text as follows: 

• The hyperlink must link to the website www.explainthatstuff.com/land pollution.html.
• he text “HowStuffWorks” must display when the mouse hovers (is  moved) over the hyperlink. (3) 

1.7 Attach a footnote to the word “Radioactive Waste” under the heading “Waste  Disposal”. Use the symbol (Wingdings character 83) as a custom symbol and  type in ‘by-product of nuclear power’ as the footnote text. (3) 
1.8 Justify and automatically hyphenate the whole document. (2) 
1.9 Add the source displayed at the end of the document to the other sources of  the document. (3) 
1.10 The bibliography at the end of the document does not display any records.  Format the bibliography so that it shows at least ONE source. (1) 
1.11 Insert a field next to the text “Date Created” to display the date that this  document was created. (1) [29]

QUESTION 2: WORD PROCESSING 
You are requested to modify the brochure that was created in Word. This  brochure will be distributed to people as a form of awareness. 
Open the 2LandPollutionBrochure word processing document and modify it as  follows: 
2.1 Change the page orientation to landscape. (1)
2.2 Place a 2¼ pt wide, red double-line page border around the document. (3)
2.3 Place the highlighted text of the document into three columns. 

• Insert a 1 cm/0.39 inches space between the columns.
• Insert a line between columns.
• Headings must be at the top of each column. (4) 

2.4 Change the heading “What is land pollution?” by using a WordArt with a  gold colour Accent 4 Soft Bevel. (4) 
2.5 Locate the bulleted list under the heading “How to prevent land pollution?”.  

• Change the format of the bullets to the picture 2Bullet.jpg found in the  data folder. 
• Set the indentation of the bullets at 0 cm and the paragraphs must be  hanging at 1.5 cm. (4) 

2.6 Insert an Oval Callout Shape at the bottom of the first column with the text  “Save Our Land!” (3) 
2.7 Use the image 2LandPollution.jpg as a watermark WITHOUT any  washout effect and set the scaling to 120%. (4) [23]7 

QUESTION 3: SPREADSHEET 
A spreadsheet file containing results of the event has been stored in the  3_LandPollution spreadsheet. 
Open the 3_LandPollution spreadsheet and work in the Stats per Province worksheet. 
3.1 Format the worksheet as follows: 
3.1.1 Change the tab colour of the Stats per Province worksheet to any  colour other than the original. (1) 
3.1.2 Merge and centre cells from cell A1 to cell T1. (1) 
3.1.3 Apply a thin diagonal stripe pattern style fill effect with a red colour to  the merged cell. (2) 
3.1.4 Format Row 4 so that all contents is visible without enlarging the cells. (1)
3.2 Freeze the pane in column A so that all columns display when you scroll right. (2) 
3.3 The date the land pollution report was created is stored in cell A3. Format the  date to display as follows: (28)-(02)-(2019). (3) 
3.4 Use suitable functions to create a code in cell A5. The code is created by  combining the following: 

• First two letters of the province.
• A hyphen (-).
• Number of characters of the province.
• All these in capital letters. (5) 

3.5 Insert a function in cell C3 to determine the position of the space in the name  ‘Eastern Cape’ in cell B5. (3) 
3.6 Use a spreadsheet feature to force the user to enter a whole number that  cannot be greater than 999 999 in column D. Add a suitable error message  that the user will receive if invalid data is entered. (4) 
3.7 Some provinces are densely populated than others; this creates a lot of land  pollution. 
Insert a function in cell E3 to determine the number of provinces that are bigger  than 100000 (Square metres) (column D) AND whose population density is  less than 55 (column E). (5)
3.8 The population density of each province is recorded in column E and is  expressed in percentages. The percentages can be translated as follows: 

Insert a suitable function in cell F5 to determine the density of the Eastern  Cape. (4) 
3.9 In column O, daily inflows per province are recorded. Use an appropriate  spreadsheet feature to apply a red data bar to represent the value in the cell.  The higher the value, the longer the bar. (3) 
3.10 Insert a function in cell Q15 to determine the total budget of all the “Cape”  provinces. (4) 
3.11 The amount budgeted by each province is in column P and expenditure in  column Q. Calculate in cell R5 the amount that is left after the expenditure of  the province has been paid. Copy the result for all provinces. (3) 
3.12 Some provinces used their whole budget for Waste Management. Some have  money left in their budget. Use a function in cell S5 to determine whether the  province(s) need a Top Up or not. Insert “Top Up” for those provinces that  need Top Up and leave cell blank for province(s) that do not need a Top Up.  Copy the answer to the rest of the column C. (4) 
3.13 A town per province was identified for the study of land pollution. These towns  are stored as worksheet Towns. 
Insert a function in cell T9 to identify the town in the province of Limpopo. (5)

Work in the Graph worksheet. 
3.14 Create a graph using the data in the ranges B5:B13; L5:L13 and M5:M13.  The chart/graph must resemble the chart/graph below. Adhere to the  instructions that follow. 

• The graph must have two series points plotted correctly.
• Series 1 (Waste Recovery Facilities) must be a column graph and Series 2  (Waste Treatment Facilities) must be a line graph.
• Legends must be correctly placed and edited.
• Both axes must be renamed.
• Format chart area to picture.
• Use a spreadsheet feature to move the chart to the graph worksheet. (7) [57] 

QUESTION 4: DATABASE 
A database of all waste management facilities is created. Modify the database and  work in the design view. 
Open the 4_LandPollution database. 
4.1 Edit the Waste Pollution table as follows: 
4.1.1 Remove the ID field. (1)
4.1.2 Add a new field named Image after the province field:  

• This field must be able to store a picture.
• Provide the field with an appropriate data type. (3)

4.1.3 Set the primary key to a more appropriate field type. (1) 
4.1.4 Change the field properties of Hazardous Waste field so that the user  is forced to enter a value. (1) 
4.1.5 Change the Own refuse dump field so that: 

• The user can only enter values greater than 2 or less than 99.
• Appropriate validation text is inserted. (3)

4.1.6 Set the default value of the Budget field to R10 000. (1)
4.2 Create the form frm4_2 based on the LandPollution table. 

• Insert only the following fields: Province; Hazardous Waste; Budget and  Expenditure.
• Change the background colour of the form header to red. 
• Change the content of the label in the form header to Waste.
• Insert the date as a field in the header of the form. 
• Insert a calculation in the form footer to determine the total number of  provinces. (7) 

4.3 Open the query qry4_3 and modify it as follows: 

• Edit the qry4_3 to show only Province, Population served by Municipality  and Own Refuse dump.
• Only show those who are 50% and above of population served by municipal  waste collection. 
• Also show those who have a Hazardous Waste.
• Sort them from smallest to biggest of the Own Refuse Dump field. (5)

4.4 Open query qry4_4. 
Modify the query so that it displays the total of the provinces whose budget for  waste management is R50 000 and more, as shown below. (3) 

4.5 Open query qry4_5. 
Create a calculated field called Balance in the query qry4_5. Calculate which  province(s) spend more than their budget and have a Hazardous Waste. (6)
4.6 Create a report from the LandPollution table. 

• Show all fields other than the ID field.
• Group according to the Licensed facilities and then by Hazardous Waste. 
• Sort from the smallest to the biggest budget. 
• Page orientation must be landscape.
• Calculate the total amount used in the Licensed Facilities footer.
• The total amount must be in a suitable format.
• Insert the picture 4LandPollution.jpg in the header of the report.
• Save as Report. (10) [41]

QUESTION 5: WEB DESIGN (HTML) 
A web page has been created to create an awareness about land pollution. 
Open the incomplete 5_LandPollution.html web page in a web browser and in a  text editor e.g. Notepad. 
NOTE: 

• Question numbers are inserted as comments in the coding as guidelines to  show approximately where the answer(s) should be inserted.
• An HTML tag sheet has been attached for reference. 

Your final web page should look like the example below.

5.1 Insert tags to ensure that the text “Land Pollution” displays in the browser  tab. (1) 
5.2 Adjust the heading “Land Pollution” as follows: 

• The heading “Land Pollution” must be centred.
• Change font colour to brown. (2) 

5.3 Change the size of the horizontal line under the heading “Triathlon” to 7 and  colour red. (2) 
5.4 Change the information under the heading “Sources of Land Pollution” to a  bulleted list by using capital Roman figures as shown in the example of the  website. (3) 
5.5 A table has been created but does not show correctly. Correct it as follows: 

• Change the first row as table headings.
• Set the table border to 2.
• Set the space between text and the cell borders to 25.
• The heading row must be shaded in pink colour.
• Merge the cells in the last row of the table and insert the picture  5LandPollution.
• The picture height must be 200 and width 300.
• The picture must be in the centre of the cell.
• The word “Dump” must show if the picture does not display. (9) 

5.6 Insert a link on the word Home below the table, to link to the Top of the  website. (3) [20]

QUESTION 6: GENERAL 
A community member of Waterfall Park has written a letter to the mayor of the city to  complain about the land pollution. 
Open and edit the file 6Letter.docx. 
6.1 The following changes must be done to the letterhead: 
6.1.1 There are two pictures in the letterhead. Use a word processing  feature to combine the two pictures to appear as one. Move the  picture below the heading “Waterfall Community”. (2) 
6.1.2 Add a cross reference next to the highlighted “my” in first paragraph  that links to the endnote found in the letter. (2) 
6.1.3 The graph created had an error where the values of the Plastic  pollutants were swapped with Broken Metal pollutants. Correct the  graph to show the correct percentages. (2) 
6.1.4 Use a paragraph setting to ensure that the lines in the paragraph  starting with “There” and ending with “earth” will stay together and not  split if the paragraph runs over to another page. (2) 
6.1.5 A poster called 6Poster.docx has been created to educate people  about land pollution.  
Insert 6Poster.docx as an icon in the space provided in the letter. (2) [10] 

TOTAL: 180

ANNEXURE A – HTML TAG SHEET 

INPUT MASK CHARACTER SHEET

COMPUTER APPLICATIONS TECHNOLOGY P1 – SEPTEMBER 2019 
INFORMATION SHEET (to be completed by the candidate AFTER the 3-hour session)
SCHOOL: .........................................................................................................................
NAME: ............................................................................................................................
WORK STATION NUMBER: ............................................................................................

FOLDER NAME: .........................................................................................................................
Tick if saved and/or attempted. 

Comment (for marker use only)

BBR or BSR?

BBR: Bank Buying Rate

BSR: Bank Selling Rate

ACTIVITY 1:
Study the picture and the exchange rate table below and answer the questions that follow

GRATUITIES (TIPPING) An international visitor left a tip for the waitron on the table in a restaurant in South Africa
COUNTRY	CURRENCY CODE	BBR	BSR
United Kingdom	GBP	16.00	16.06
European countries	EUR	13,60	13.70

3.1.1 Identify the currency that was left on the table for the waitron  (1)
3.1.2

1. Add the total value of the foreign currency notes and coins loft on the table. (1)
2. Calculate how much the waitron could expect in rand when the owner of the restaurant exchanges the currency on behalf of the waitron.(3)

3.2 A British tourist left 27 British pounds on the table for the waitron.
3.2.1 Calculate the amount the waitran received in rand. Show ALL calculations and round off your answer to TWO decimal places. (3)
3.2.2

1. Compare the two scenarias above in terms of the value of the tips the waitron has received.(2)
2. Explain how the gratuities (tips) received by the waitron can add to the multiplier effect in the nearby community. (2) [12]

QUESTION 3
MEMO
3.1
3.1.1 Euro

• EUR 
• £

3.1.2 

1. 30 Euros
2. 30 (V) (13.604) = ZAR 408.00

3.2
3.2.1 27 (x) (16.00) = ZAR 432.00
3.2.2

1. He received more value in rand from the British tourist than the FX European tourist.
   • The amount he received in tips in euro was more than the amount in tips he received in British pounds.
2. The gratuities received by the waitron set the multiplier effect in motion and gives the waitron more spending power in the local community, benefitting many business and households
   Note: Accept examples related to the application of the multiplier effect

ACTIVITY 2:
Study the information and the forex table below and answer the questions that follow.

3.1 Calculate the amount in pounds that each student received when they exchanged R610,00 at the foreign exchange bureau at the OR Tambo International Airport.
NOTE: Round off your answer to TWO decimal places.
Show ALL the steps of your calculation.
3.2 When they returned to South Africa, one of the choir members exchanged £26,35 at a foreign exchange bureau at the OR Tambo International Airport
Calculate the amount in rand he received
NOTE: Round off your answer to TWO decimal places.
Show ALL steps of your calculation.
3.3 List SIX factors that may have an impact on exchange rate fluctuations in South Africa

MEMO
3.1 
R610 (+) 17,18V = £›35,51 

• £35,51

3.2 GBP26,35 (x) 16,09V = R 423,97

• R423,97

3.3

• Political unrest/ instability
• Natural disasters drought/water crisis
• Negative Credit Ratings/ junk status
• Corruption in government
• Discovery of new/large amounts of mineral resources
• Lack of investor confidence
  • Hosting of successful global events
  • Impact of major currencies (positive and negative)
  • Interest rates
  • Acts of terrorism
  • Reshuffling of cabinet ministers
  • Economic recession
  • High crime rates
  • Positive / negative image of the country in media reporting

ACTIVITY 3:
Study the information and the forex table below and answer the questions that follow

 3.1.1

1. Calculate the amount in USD that Mrs Biggs received when she exchanged the R600,00.
   NOTE: Round off your answer to TWO decimal places
   Show ALL the steps of your calculation
2. Calculate the amount in rand Mrs Biggs received when she exchanged the US$219.99 in South Africa.
   NOTE: Round off your answer to TWO decimal places.
   Show ALL the steps of your calculation

Refer to the extract below and answer the questions that follow.

3.2.1 Name the TWO foreign currencies referred to in the extract above. (2)
3.2.2 Discuss, in a paragraph, THREE ways in which a drop in the exchange rate of the currencies mentioned in QUESTION 3.2.1 will have a positive impact on South Africans visiting Europe. (6) [16]

MEMO
3.1.1

1. R600,00 (+) 13,577 = USD44,22
   OR
   USD44,22
   • $44,22
     Note: Do not penalise candidates if the currency code/symbol is omitted, as it is given in the question.
2. USD219,99 (V) 13,257 = ZAR2 914,87
   OR
   ZAR2 914,87 
   • R2 914,87
     Note: Do not penalise candidates if the currency code/symbol is omitted, as it is given in the question

3.2.1 Euro 1€
British / Pound 

• Great British Pound 
• Pound Sterling
  Note: Do not accept "Pound".

3.2.2 The South Africans will receive more value for money. 
It will give the South Africans greater buying/spending power.
They can afford to stay longer/repeat visits at the destination and visit more attractions/activities. 

• Europe can become a value for money destination.

ACTIVITY 4:
Study the cartoon below and answer the questions that follow

3.1.1 Explain what the artist is addressing with regard to the value of the rand in the cartoon above. (2)
3.1.2 Discuss ONE way in which the value of the land has benefitted the American tourist during her visit to South Africa (2)
Study the currency rate table below and answer the questions that follow.

3.2.1 A British tourist has 2 800,00 GBP and would like to change the GBP to ZAR for a holiday in South Africa. On arrival at OR Tambo International Airport the tourist visits the foreign exchange bureau to exchange the currency.
Calculate how much the tourist will receive in rands. (4)
3.2.2 Pume, a South African, is attending a conference in the United States of America. Her company has given her R15 500,00 for any extra expenses. She goes to a foreign exchange bureau to load this money onto a preloaded foreign currency debit card
Calculate how much she will receive in US dollars on the preloaded card. (4) [12]

MEMO
3.1.1 The sudden decline in the value of the rand

• The drop in the value of the rand.
• The decline in the value of the rand resulted in a decline in the economy of South Africa.
• It advantages inbound international tourists.

3.1.2 The American tourist will receive more rands for his dollars. 

• The tourist will have more spending power 
• It will be a better value for money destination for the tourist.

3.2.1 

• GBP2 800 x 23.577 (BBR)
  = ZAR/R65 996,00 (currency must be indicated)

3.2.2 

• ZAR15 500 + 16.50 (BSR)
  = USD 939, 397 (rounded off correctly)

ACTIVITY 5:
Read the information below and answer the questions that follow.
A South African visited the United Kingdom in 2015 and in 2016. He bought fish and chips from the menu below on both trips.

Compare the value of the rand on both trips in the table below.

3.1.1 Calculate the cost of the fish and chips in ZAR:
NOTE: Show ALL calculations. Round off the answer to TWO decimal places.

1. in 2015  (2)
2. in 2016  (2)

3.1.2 State the year in which the tourist received the best value for his rand. (2)
Study the currency table below and answer the questions that follow.

NOTE: Show ALL calculations. Round off the answer to TWO decimal places.
3.2.1 Mr Small an American tourist, arrives in South Africa with USD12 600,00. Calculate how much he will receive in rand when he exchanges his foreign currency at a foreign exchange bureau.
3.2.2 Mr Small would like to exchange his remaining rands before he leaves South Africa. He goes to a foreign exchange bureau to exchange R2 750 for US dollar. Calculate the amount that he will receive in US dollar.

MEMO
3.1.1

1. 2015: £6,50 (x) 22,55 = R (ZAR) 146,58 (2)
   OR
   R (ZAR) 146,58
   NOTE: Do not penalise candidates if the currency code is omitted because the code appears in the question
2. 2016. £6,50 (X) 24.69 = R (ZAR) 160,49 (2)
   OR
   R (ZAR) 160.49
   NOTE: Do not penalise candidates if the currency code is omitted because the code appears in the question.

3.1.2 2015 (2)
3.2.1 USD12 600 (X) 10,207 =R (ZAR) 128 52V
OR
R (ZAR) 128 520
NOTE: Do not penalise candidates if the currency code is omitted because the code appears in the question
3.2.2 R2 750 (+) 10,907 = USD (US$) 252,2977
OR
USD (US$) 252,297 
NOTE: Do not penalise candidates if the currency code is omitted because the code appears in the question

ACTIVITY 6:
Study the exchange rate table below and answer the questions that follow.

3.3.1 A Bloodhound team member has £1 300,00. Calculate the amount in rands that he will get for his £1 300,00 (4)
3.3.2 A British tourist pays R550,00 for a Bloodhound T-shirt. Calculate the amount in pounds the tourist will pay for the Bloodhound T-shirt. (4)
3.3.3 Discuss the buying power of the British team in South Africa, taking into account the exchange rate. (4)

MEMO
3.3.1 

• £1 300,00 x 15,66  = R20 358,00
  OR
  R20 358,00

3.3.2 

• R550,00 ÷ 16,39  = £33,567
  OR
  £33,56

3.3.3 The British tourists will get more value for their money.
The Pound is strong in comparison to the rand. 

• More spending/buying power.

ACTIVITY 7:
Study the table below and answer the questions that follow.
Round off your answer to TWO decimal places.

3.1 Calculate the amount in rand that a South African will pay for ONE person for the above tour.(3)
3.2 A South African tourist has R250,00 in cash to pay for a handbag. Calculate the amount of PEN the tourist will pay for the handbag. (3)
3.3 Explain the difference between the buying power of a South African tourist in Peru and his/her buying power in the United Kingdom. (4) [10]

MEMO
3.1 (Using the BBR)

• £1560 (X) 15,66 = R24 429,60
  OR 
• R24 429,604 
  Note: No marks are awarded if the wrong currency code or symbol was used.
  Award the mark if no currency code or symbol was used.

ALTERNATIVE ANSWER
(Using the BSR)

• £1560 (X) 16,39 = R25 568,40
  OR
  R25 568,407 
   Note: No marks are awarded if the wrong currency code or symbol was used.
  Award the mark if no currency code or symbol was used.

3.2

• R250 (÷) 3,55 = PEN70,42
  OR 
• PEN70,42 V
  Note: No marks are awarded if the wrong currency code or syrnbol was used.
  Award the mark if no currency code or symbol was used.

3.2 ALTERNATIVE ANSWER

• R250 (÷) 3,90 = PEN64,10
  OR
• PEN64,10
  Note: No marks are awarded if the wrong currency code or symbol was used.
  Award the mark if no currency code or symbol was used.

3.3 The PEN is not as strong in value when compared to the strong GBP. A South African tourist will get more value for his money in Peru and therefore have more to spend in Peru when compared to the UK and therefore have less buying power in the UK. 

• The South African will get more PEN than GBP for his/her rand; therefore he/she will be able to spend more in Peru.
• It is cheaper to visit Peru which is a better value-for-money destination.

ACTIVITY 8:
3.1 Study the exchange rate table and bank notes below and answer the questions that follow.

3.1.1 Name the currency represented on the two bank notes in the photograph above. (2)
3.1.2 A South African returns from the country where the currency mentioned in QUESTION 3.1.1 is used. Add the value of the two bank notes together and then calculate the rand value when the South African exchanges his unused foreign currency at the bank. Show ALL calculations and round off your answer to TWO decimal places. (3)
3.1.3 A South African exchanges R7 000 before his departure to New York. Calculate the amount he would receive in US dollars. Show ALL calculations and round off your answer to TWO decimal places. (3)
3.2 Study the South African rand to US dollar exchange rate graph below and answer the questions that follow.

3.2.1 State the value of the South African rand in relation to the US dollar on 8 October 2013 (2)
3.2.2 The line graph shows daily changes in the rate of exchange Give the term used for these changes in the exchange rate. (2)
3.2.3 Determine the date and the value of the exchange rate when:

1. The rand was at its weakest  (2)
2. The rand was at its strongest (2)

3.2.4 Explain TWO ways in which the travel plans and budget of an Inbound international tourist who visits South Africa will be affected by a weakening rand. (4) [20]

MEMO
3.1
3.1.1 British Pounds

• Pound Sterling .
• GBP
• 15 Founds .
• 15 GBP

3.1.2 GBP 15 X 15.32 (BBR) =ZAR 229.807 (two decimal places to indicate cents)
3.1.3 ZAR 7 000 = 9.89 (BSR) =USD 707.79(rounded up correctly)
3.2
3.2.1 R10
3.2.2 fuctuation
3.2.3

1. 29 September 
   • 1 October
     More than 10.10
     (Any rate between 10.10 and 10.15, including the first and last values in this range is acceptable)
   • 23 October
     less than 9.75
     (Any rate between 9.70 and 9.75, including the first and last values in this range is acceptable)

3.2.4 Tourists might extend their length of stay ✓
Tourists can retain their original budget and have more money at their disposal. 

• Tourists will be able to reduce their original budget making their trip less expensive. 
• Tourists will use this opportunity to purchase more foreign currency needed for the intended joumey.