MARKING GUIDELINES

SECTION A: SHORT QUESTIONS QUESTION 1
1.1
1.1.1 B Remembering, easy (Focus, p.157, Successful, p.173) (1)
1.1.2 C Remembering, easy (Focus, p.158-159, Successful, p.175) (1)
1.1.3 B Remembering, easy (Focus, p.167, Successful, p.185) (1)
1.1.4 D Understanding, easy (Focus, p.170, Successful, p.193) (1)
1.1.5 A Remembering, easy (Focus, p.166, Successful, p.184) (1)
1.1.6 A Remembering, easy (Focus, p.72; Successful, p.79, 80) (1)
1.1.7 D Understanding, moderate (Focus, p. 89, Successful, p.103) (1)
1.1.8 B Remembering, easy (Focus, p.98; Successful, p.118) (1)
1.1.9 C Remembering, easy (Focus, p.71; Successful, p.77) (1)
1.1.10 B Understanding, easy (Focus, p.103; Successful, p.123) (1)
1.1.11 D Understanding, easy (Focus, p.49; Successful, p.53) (1)
1.1.12 A Remembering, easy (Focus, p.54; Successful, p.57) (1)
1.1.13 C Remembering, easy (Focus, p.148; Successful, p.162) (1)
1.1.14 D Remembering, easy (Focus, p.118; Successful, p.137) (1)
1.1.15 C Remembering, easy (Focus, p.120; Successful, p.139) (1)
1.1.16 A Remembering, easy (Focus, p.40; Successful, p. 42) (1)
1.1.17 C Remembering, easy (Focus, p. 35; Successful, p.35) (1)
1.1.18 A Understanding, moderate (Focus, p.13; Successful, p.19) (1)
1.1.19 B Understanding, moderate (Focus, p.37; Successful, p.39) (1)
1.1.20 D Understanding, easy (Focus, p.10; Successful, p.17) (1)

1.2

  • B
  • E
  • G
  • H (Any order) (4)

Remembering, easy (Focus, p.121; Successful, p.138)

1.3
1.3.1 F
1.3.2 C
1.3.3 E
1.3.4 A (4)
Understanding, moderate (Focus, p.12-18; Successful, p.21-22)

1.4
1.4.1 D
1.4.2 G
1.4.3 A
1.4.4 E (4)
Understanding, moderate (Focus, p.92-94; Successful, p.113-114)

1.5
1.5.1 Exemption clause (Focus, p.156; Successful, p.173)
1.5.2 Phishing/ scam (Focus, p.159; Successful, p.177)
1.5.3 Grey goods/ Parallel imports (Focus, p.158 ; Successful, p.176)
1.5.4 Unfair business practice (Focus, p.157; Successful, p.174 ) (4)
Understanding, moderate

1.6

  • B
  • C
  • E
  • G (Any order) (4)

Analysing, difficult (Grade 11)
[40]
TOTAL SECTION A: 40

SECTION B: LONG QUESTIONS QUESTION 2: THE CONSUMER
2.1 Name the document that is a legal agreement between two or more parties.

  • Contract (1)

Remembering, easy (Focus, p.155; Successful, p.169)
2.2 Give TWO examples of fossil fuels as a form of energy.

  • Coal1
  • Oil/ paraffin/ kerosene2
  • Natural Gas/ Gas3 (Any 2) (2)

Remembering, easy (Focus, p.169-170; Successful, p.190)
2.3 Define the term repo rate.

  • The interest rate at which the commercial banks1 can borrow money from the Reserve bank.2
    OR
  • The base3 of the interest rate calculations by the South African Reserve Bank4 Repurchase Rate (repo rate). (2)

Remembering, easy (Focus, p.166; Successful, p.184)
2.4 State THREE ways in which consumers can save electricity when using household lights.

  • Switch lights off when not in use.1
  • Use bulbs with lower wattage where possible/ use less bulbs with higher wattage.2
  • Replace conventional light bulbs with energy saving/ compact-florescent lamps (CFL)/ LED lights.3
  • Use low energy/ energy saving lamps/ sensors/ A energy rating bulbs.4
  • Solar lights in the home/ garden.5 (Any 3) (3)

Remembering, easy (Focus, p.173; Successful, p.192)
2.5
2.5.1 Name who should pay provisional tax.

  • Taxpayers whose income is not fixed/ taxpayers with an irregular income/ people with income other than a regular salary/ farmers/ business owners. (1)

Applying, moderate (Focus, p. 163; Successful, p.181)
2.5.2 Explain how provisional tax is paid to SARS.

  • Provisional tax is paid in the form of two payments/ twice a year1 from income received during the first year (instead of in the form of a single large sum after the end of the year).
  • Tax is paid twice a year based on the estimated2 taxable income. (2)

Understanding, moderate (Focus, p.163; Successful, p.181)
2.6
2.6.1 Identify the type of club described above.

  • Stokvel/ community based savings club (1)

Understanding, easy (Focus, p.161-165; Successful, p.177)
2.6.2 State THREE requirements that Siyabuthana must meet in order for them to be a legal club.

  • All the members must know how much1 money everyone will invest how2 the money will be invested and who will manage3 the money.
  • All members must agree on the risks they are prepared to take.4
  • All contributions must be made to a common fund.5
  • All members must benefit from the club.6
  • Due date for payment of monthly contributions should be agreed upon.7
  • All members must know how often meetings will be held.8
  • All members must know how often pay outs will be made9 and when it will be a specific member’s turn to benefit from the money.10 (Any 3) (3)

Understanding, moderate (Focus, p.161-162; Successful, p.178)
2.7 Advise the community on how to use the following effectively to save water:
2.7.1 Taps

  • Make sure that there are no dripping taps/ fix dripping taps/ leaks.1
  • Fit tap aerators as these reduce the water flow by 50 –70%.2
  • Turn off the water while brushing your teeth/ rinsing clothes/ washing dishes/ washing hands.3
  • Put a bucket under a leaking tap and use the water for other purposes.4
  • Use a cup or a glass when drinking water, do not drink from a running tap.5
  • Use sensor taps.6 (Any 3) (3)

Understanding, easy (Focus, p.180; Successful, p.199)
2.7.2 Toilets

  • Place a plastic bottle filled with water/ a brick into the cistern to reduce the amount of water per flush.1
  • Make sure that the toilet/ cistern/ pipes does/ do not leak.2
  • Lift the handle after flushing the liquids to reduce the amount of water flushed.3
  • Use water from the bath/ shower/ washing machines/ swimming pools to flush the toilet.4
  • Install a dual flush system.5
  • Flush only when necessary.6 (Any 3) (3)

Understanding, easy (Focus, p.180; Successful, p.199)
2.8 2.8.1 Define the term scam.

  • A scam is a false and fraudulent business deal1 that is often linked to organised crime.2
    OR
  • A scam is a dishonest scheme3 that usually involves an unsuspecting consumer who is cheated into paying an excessive price/ amount for goods or services.4 (2)

Remembering, easy (Focus, p.159; Successful, p.176-177)
2.8.2 Identify and explain THREE warning signs that indicate this is a scam.

  • It is an online designer clothing store/ has no name/ address/ website1 that may not exist/ cannot be researched.2
  • A certified ID copy3 which could be used for identity theft.4
  • WhatsApp is used as a communication method5 it is an unofficial communication platform for job applications.6
  • Deposit of R250 through instant money/ cash send/ e-wallet7 there will not be a trace of the money trail if this given contact number is discarded.8
  • The first 30 potential models to respond receive a full cash back9 there may not be a cash back given to anyone/ fraudster(s) may disappear with the money.10
  • Banking details11 may be used to steal money12 from applicants. (Any 3 x 2) (6)

Applying, moderate (Focus, p.159; Successful, p.176-177; Newspaper article)
2.9 Discuss how the lack of refuse removal will have a negative impact on a community.

  • If refuse is not removed/collected regularly, it will contribute to the creation of an unhealthy environment/ causing diseases1 more pests/ flies/ rodents/ micro-organisms/ unsightly/ bad smell.2
  • It creates an unsafe3 living environment because people/ animals can scratch through the rubbish.4
  • It can be a physical danger to children.5
  • Poor refuse removal services will make it difficult to attract business/ industry/ tourists to an area6 and will limit job opportunities7 for residents and impact negatively on the economy.8
  • It may have a negative effect on the morale of the community.9
  • It can cause water/ soil pollution. 10
  • Plastic lying around may be dangerous to animals.11
  • The property in the area will lose value12 due to the lack of service delivery.
  • Lack of service delivery may lead to protest action.13
  • Uncollected refuse might end up in storm water drains causing flooding.14 (Any 3) (3)

Applying, moderate (Focus, p.182-183; Successful, p.203)
2.10 Write a paragraph to justify the increase in food prices from 2019 to 2020.

  • Inflation1 caused the prices of goods and services to increase. As wages go up the cost of labour increases/ and the salary bill will increase.2 Production costs and the price of raw material increase3 and these increases are passed on to the consumer. The cost of petrol/ diesel has increased4 thus increasing the transport cost of the items.5 Electricity prices increased over the years,6 which resulted in increases in production costs7 of food which led to an increase in basic retail prices.8 Certain retail outlets inflated their food prices during the hard-national lockdown.9 Limited stock of certain food items led to price increases.10 Reduced production of food items led to price increase.11 Drought12 in certain parts of the country lead to an increase in food prices. (Any 8) (8)

Analysing, difficult (Focus, p.166-168; Successful, p.184-185)
NOTE: Deduct ONE mark if the answer is not written in paragraph format. [40]

QUESTION 3: FOOD AND NUTRITION
3.1 Define the term food additives.

  • Food additives are natural/ chemical substances/ ingredients1 intentionally added to food products during processing/ production process to perform specific functions.2
    OR
  • Food additives are substances/ ingredients3 added to food to preserve/ improve their flavour/ texture/ appearance.4 (2)

Remembering, easy (Focus, p.92; Successful, p.110)
3.2 State the cause of Type 1 diabetes.

  • The pancreas cells are damaged/ unable1 to produce insulin.2
  • There is genetic/ hereditary3 component. (Any 2) (2)

Remembering, easy (Focus, p.72; Successful, p.80)
3.3 Name THREE ways in which E. coli is transmitted in the food environment.

  • Eating/ drinking contaminated food.1
  • Eating undercooked meat.2
  • Using unpasteurised (raw) milk.3
  • Eating vegetables contaminated through animal faeces.4
  • Drinking contaminated water.5
  • Rinsing food with contaminated water.6
  • Not washing hands properly after going to the toilet/ before handling food.7
  • Cross-contamination/ apparatus not washed properly.8 (Any 3) (3)

Remembering, easy (Focus, p.90; Successful, p.106)
3.4 Discuss the benefits on the natural environment when producing organically grown foods.

  • Soil quality is improved.1
  • Water supply is improved as it remains cleaner because there is no runoff of poisonous chemicals/ ground water is kept free of chemicals.2
  • There is no/ less environmental pollution/ reduced carbon footprint.3
  • Environmentally friendly practices such as crop rotation/ not using chemical fertilizers/ only using natural fertilizers/ manure are used in order to sustain the environment.4
  • Less fuel5 is used as little/ no fuel is used to manufacture organic fertilizers.6 (Any 4) (4)

Understanding, difficult (Focus, p.104; Successful, p.125)
3.5 Explain how the THREE nutrients in the foods listed below will assist in preventing osteoporosis.

  • Calcium1 in milk/ bones of the fish will strengthen the bones/ increase bone density.2
  • Phosphorus3 in the milk will strengthen the bones/ assist with the absorption of calcium.4
  • The vitamin D5 in the milk/ canned fish will assist with the absorption of calcium.6
  • Protein7 in fish/ milk assist with connective tissue/ collagen synthesis.8 (Any 3x2) (6)

Understanding, moderate (Focus, p.76; Successful, p.90)
NOTE: Strengthen the bones can only be awarded a mark once.
3.6 Use the table to compare the dietary related conditions hypoglycaemia and hyperglycaemia with reference to the following aspects.

  ASPECT  HYPOGLYCAEMIA  HYPERGLYCAEMIA
3.6.1  Blood glucose levels Low High
3.6.2 Causes
  • Skipping meals/ irregular eating
  • Over exercising
  • Eating high GI foods on their own
  • Pancreas produces too much insulin
  • Diabetes/ sugar builds up in the blood instead of being converted into energy
  • Eating a large amount of high GI food in one meal

(6)
Remembering, moderate (Focus, p.71; Successful, p.78-79)
NOTE: A mark must be deducted if the answer is not written in a table format.
3.7 State FOUR ways in which food irradiation increases the shelf life of food.

  • It delays the ripening of fruit.1
  • Controls the sprouting of onions/ garlic/ potatoes.2
  • Delays the greening of potatoes.3
  • It destroys insects infecting cereals.4
  • Processed meat needs fewer preservatives when processed.5
  • It destroys/ deactivate Salmonella/ pathogenic bacteria/ harmful organisms.6
  • Destroys insects in or on tropical fruit that is imported or exported.7
    (Any 4) (4)

Understanding, moderate (Focus, p.105; Successful, p.127)
3.8 Explain how food security was ensured by the government and communities during the 2020 national lockdown.

  • The shops remained opened1 so that people could have access to buy food every day.2
  • People who were unemployed were given social grant relief/ R350.003 to purchase food4 and other social grants were increased and expanded5 so that people could purchase basic foods.
  • People who were retrenched or not earning a salary received UIF/TERS6 so that they could continue to purchase food.
  • Food parcels/ donations7 were issued by the government/ schools/ NGOs/ churches/ communities.
  • School feeding schemes/ nutritional programmes continued during the closure of schools.8
  • Neighbours/ communities started supporting one another with food.9
  • Community members started their own vegetable gardens.10
  • Farmers continued farming even during the national lockdown.11 (Any 5) (5)

Applying, moderate (Focus, p.106-107; Successful, p.128-129)
3.9 Analyse the suitability of the food items in the meal plan for a diabetic.

Related Items

  • Plain low fat yoghurt contains very little sugar/ carbohydrates/ fat1 which will not increase blood glucose levels.2
  • Green leafy vegetables are very low in carbohydrates3 which help to assist with the regulation of blood glucose levels.4
  • Brown rice has a low GI5 and is rich in fibre6 which improves carbohydrate metabolism7 because glucose is released slowly into the blood.8 This provides a steady supply of glucose instead of a sudden energy rush.9
  • Diabetes is a risk factor for coronary heart disease.10 Red meat is high in saturated fat/ LDL (low density lipoproteins)11 which increases the risk of heart disease/ stroke.12
  • Ice cream is high in sugar/ high GI,13 which will rapidly increase/ spike the blood glucose levels.14 (Any 7)
    Conclusion: The meal plan is suitable15 as most food items are low GI/ rich in fibre and helps to regulate blood glucose levels. (1) (8)

Analysing, difficult (Focus, p.72-73; Successful, p.82-83)
[40]

QUESTION 4: CLOTHING
4.1 Explain the term fashion fad.

  • A style that catches on amongst a (large) group of people1 with great enthusiasm and then disappears very quickly.2
    OR
  • Something that has high demand3 but lasts for a very short time/ has a very short lifespan/ one season.4 (2)

Remembering, easy (Focus, p.49; Successful, p.51)
4.2 Give THREE guidelines to consider when buying shoes for the world of work.

  • Buy good quality (leather/ suede)/ long lasting shoes.1
  • Choose classic style shoes/ shoes with clean, simple lines.2
  • Choose comfortable shoes/ well fitting.3
  • Buy shoes that can match with garments in your wardrobe/ neutral colours are more versatile.4
  • Shoes should be the same colour/ darker than trousers/ hemline of skirts/ dresses and should blend with the colour of the belt.5
  • Suitable for the working environment/ type of work.6 (Any 3) (3)

Remembering, easy (Focus, p.55; Successful, p.62)
4.3
4.3.1 Name TWO stages in the fashion cycle that cloth/fabric masks have been through since March 2020.

  • The beginning/ launch/ introduction1
  • The rise2
  • The peak3 (Any 2) (2)

Understanding, easy (Focus, p.49-50; Successful, p.50)
4.3.2 Explain each of the stages mentioned in QUESTION 4.3.1
The beginning/ launch/ introduction

  • Face masks were introduced.1
  • Few people/ celebrities/ leaders (Ministers/ President) started wearing face masks.2
  • Expensive.3
  • Limited stock is available.4 (Any 2)

The rise

  • Face masks gained popularity/ necessity.5
  • More and more people accepted wearing face masks.6
  • Masks became more available to consumers.7 (Any 2)

The peak

  • Face masks were produced in growing numbers/ mass produced.8
  • Face masks reached the height in popularity/ all people wore them as it is compulsory/ mandatory.9
  • Face masks became available in shops/ from street vendors.10
  • Price decreased/ cheaper/ more affordable.11
  • Huge variety is available.12 (Any 2) (4)

NOTE: Learners can write on any two stages
Applying, moderate (Focus, p.49-50; Successful, p.50)
4.4 Discuss the versatility of the blazer as an item of clothing to wear to work.

  • It can be mixed and matched1 with different colour shirts/ pants/ skirts/ dresses/ tie.2
  • It can be worn in all seasons.3
  • It can be worn with casual/ formal pants/ skirts/ dresses/ shirts/ blouses.4
  • It can be worn with black/ brown/ navy blue shoes.5
  • The simplicity of the blazer makes it suitable to be worn professionally or casually.6
  • It is a classic7 item that could be worn for many years/ with different fashions.8 (Any 5) (5)

Applying, moderate (Focus, p.57-59; Successful, p.64-65)
4.5 Discuss how reusing clothing items contributes to a sustainable environment.

  • Reusing clothes means new clothing/ fabrics/ textiles do not have to be produced1as fewer new garments will be made.2 This ensures that less natural resources need to be used3 as fabrics/ garments are reused.
  • There is less harm to the environment/ it is environmentally friendly4 as fewer discarded textiles end up in landfills5 and this reduces the carbon footprint.
  • Less chemicals/ dyes/ bleaches are used as less new clothes will be manufactured.6 This will decrease soil pollution7 and water pollution.8
  • Less water9 and electricity10 are used as the manufacturing of new clothing is reduced.
  • Less transport11 needed to transport new clothes which will reduce air pollution.12 (Any 4) (4)

Analysing, difficult (Focus, p.62; Successful, p.71)
[20]

QUESTION 5: HOUSING AND INTERIOR
5.1 Name THREE expenses that are paid using the levy.

  • Pay wages and salaries of staff that work for the complex.1
  • Maintain the buildings/ common areas.2
  • Paying water for the common areas.3
  • Paying electricity for the common areas.4
  • Pay rates and taxes (for the complex).5
  • Pay insurance (for the complex).6
  • Accidents or damages to the property/ complex.7
  • Safety and security8 (of the complex). (Any 3) (3)

Remembering, easy (Focus, p.122; Successful, p.140)
5.2 Redraw the table below and explain the advantages of buying and renting a property under the following headings:

  5.2.1 OWNERSHIP 5.2.2 INVESTMENTS 
Buying   Become the owner of the property Sound investnebt/accumulate wealth/value of property increases/can be left to the children
 Renting Not the owner of the property therefore there is less responsibility/ maintenance/ fewer monthly expenses/ easier to move. It is cheaper to rent as there are fewer monthly expenses and the money saved can be invested.

(4)
Remembering, easy (Focus, p.118, 122; Successful, p.137, 140)
NOTE: A mark must be deducted if the answer is not written in a table format.
5.3
5.3.1 Identify the stove that uses the most non-human energy.

  • Stove A (1)

Understanding, easy (Focus, p.139; Successful, p.160)
5.3.2 Give a reason for the answer in 5.3.1

  • Stove A uses both gas and electricity, while stove B only uses gas. (1)

Understanding, easy (Focus, p.139; Successful, p.160)
5.3.3 Explain why stove B will be most suitable choice.

  • Gas cooks fast/ provides instant heat and will save time.1
  • It can be used during load shedding.2
  • The whole stove use gas and this will save electricity3 and cost as gas is cheaper4 than electricity. (Any 3) (3)

Understanding, moderate (Focus, p.134,136; Successful, p.160)
5.3.4 Calculate the total price of the stove B if it is bought on an instalment sale transaction. Show ALL calculations

  • R 400,00 x 24 = R9600 + R395 (deposit)
    = R9 995,00
    OR
  • R395 + (R400,00 x 24)
    R395 + R9 600,00
    = R9 995,00   (3)

Applying, moderate (Focus, p.148; Successful, p.162)
5.4 Explain the possible financial impact of the 2020 national lockdown on property landlords.
Landlords:

  • Tenants could not have been evicted if they could not pay the rental.1
  • Lost income from the rental properties2 if tenants could not pay the rent.
  • It could have been difficult to get new tenants3 if tenants moved out.
  • Some tenants could have left to live with family members and properties could have been left without supervision.4 This could have resulted in vandalism,5 leading to unforeseen expenditure to fix damages.6
  • Landlords could have been forced to reduce the rental amount7 to attract new tenants.8
  • Landlords might not have been able to pay rates and taxes/ maintenance.9
  • Landlords may not have been able to afford property bonds/home loans10 and asked for payment deferral/ holidays resulting in more debt /interest on bond payments.11
  • They may have to sell the property at reduced/ below market value prices12 and suffer a loss on the original property purchase/ market value price.13
  • Interest rates were lowered which resulted in lower bond repayments14 which could lead to paying off the bond quicker.15 (Any 5) (5)

Analysing, difficult (Statement)
[20]

QUESTION 6: ENTREPRENEURSHIP
6.1 Define the term mark-up.

  • The amount/ percentage1 added to the cost price of goods to cover overhead expenses/ running costs2 and still leave money for profit.3 (Any 2) (2)

Remembering, moderate (Focus, p.37; Successful, p.39)
6.2 Explain why the hygiene of workers is very important in a work environment.

  • Regular washing of hands prevents the spread of possible diseases.1
  • Hygiene is very important so that workers are safe and healthy whilst working.2
  • Healthy workers reduce absenteeism/ ensures continuous productivity.3
  • Hygiene ensures cleanliness in the workplace which prevents contamination by micro-organisms in a food environment/ keeps thread and fabric clean.4
  • To ensure that the products being manufactured are safe and healthy for consumers.5
  • Hygiene of an individual is also important so that other colleagues are not affected by poor hygiene.6 (Any 3) (3)

Understanding, moderate (Focus, p.18; Successful, p.22)
6.3 Explain how regular/ routine maintenance of equipment would benefit any business.

  • Prevent unexpected breakdowns during production.1
  • Ensure the continuous production flow.2
  • Reduces repairs and unscheduled maintenance.3
  • Regular maintenance is cheaper than corrective maintenance.4
  • Will prevent a loss of income.5
  • The lifespan of the equipment will be much longer.6
  • Can prevent accidents in the work place.7 (Any 3)  (3)

Applying, moderate (Focus, p.25; Successful, p.25) Understanding, moderate (Focus, p.19; Successful, p.23)
6.4 Explain the purpose of stock control in a business.

  • To ensure that the business does not overstock1 as more storage space might be needed2 and stock might get damaged/ spoiled.3
  • To prevent cash flow problems due to money tied up in stock.4
  • To prevent theft or stealing of stock.5
  • Production will not stop because of a shortage of raw materials/ no shortage of raw materials.6
  • To ensure that the right quantity/ quality of raw materials are purchased.7
  • To reduce waste/ loss of income.8
  • To minimizes the cost of storing final/ end products.9 (Any 3) (3)

6.5
6.5.1 Explain how his business came into existence.

  • He saved a bit of money to buy fresh flowers.1
  • Khanye admired beautiful flowers.2
  • He started making flower arrangements for his place of worship.3 (Any 2) (2)

Remembering, easy (Focus, p.7-8; Successful, p.10-11; Scenario)
6.5.2 Identify Khanye’s target market.

  • Congregants1
  • People organising weddings/ parties/ event planners2
  • Gift shops3 (Any 2) (2)

Remembering, easy (Focus, p.34; Successful, p.11; Scenario)
6.5.3 Discuss the following factors that contributed to the success of Khanye’s business:

  1. Financial resources
    • He used his savings (finance)1 to buy flowers when he started the business and he does not have to pay rent.2 (2)
  2. Available workspace
    • He used his mother’s dining room3 for arranging the flowers and the garden to grow greenery.4 (2)

Applying, easy (Focus, p.35-36; Successful, p.18, Scenario)
6.5.4 Give the benefits of training the unemployed neighbour.

  • It created a job opportunity/ income for the neighbour.1
  • It is cheaper to train the neighbour than to hire a professional florist.2
  • It improved the quality of work/ flower arrangements.3
  • It created increased productivity.4
  • The neighbour can work independently/ improved the skills.5
  • It helped to reduce waste of flowers/ packaging materials.6
  • It improved worker /neighbour’s morale/ job satisfaction/ motivated the neighbour.7 (feel better about himself)
    (Any 3) (3)

Remembering, easy (Focus, p.25; Successful, p.26)
6.5.5 Explain why his business is appealing to his customers.

  • Khanye always keeps up to date with flower arrangement trends1 thus remain relevant/ fashionable/ trendy.2
  • He arranges the flowers exactly as his customers wants them3 thus creating customer satisfaction/ meet customers’ needs.4
  • The flowers were always fresh5 as he sourced them from a local farmer.6
  • The flowers are delivered early on weekends7 thus customers do not have to spend money/ transport costs on collection/ convenient for customers.8
  • He uses a variety of attractive packaging.9
  • Biodegradable packaging is eco-friendly10 (Any 6) (6)

Applying, moderate (Focus, p.13; Successful, p.20; Scenario)
6.5.6 Give reasons for each of the following:

  1. Consistent profitability throughout the year.
    • Places of worship/ congregants buy flowers throughout the year.1
    • Weddings/ parties happen throughout the year.2
    • Gift shops operate throughout the year.3 (Any 2) (2)
  2. Drastic increase in profitability at certain times of the year.
    • On Mother’s Day/ Valentine’s day people normally buys more flowers for their loved ones.1
    • He had a contract with gift shops to provide flowers.2
    • There are more weddings/ parties at the end of the year.3 (Any 2) (2)

Applying, moderate (Focus, p.35; Successful, p.34; Scenario
6.5.7 Justify the following statement Khanye is a responsible consumer.

  • Khanye uses/ reuses leaves from the flowers as compost1 thus reducing waste.2
  • He buys flowers from an organic farm3 thus contributing to sustainable consumption/ protecting the environment.4
  • He uses bamboo strings5 that are eco-friendly/ do not require pesticides/ herbicides/ do not pollute the soil.6
  • He plants his own greenery7 and buys flowers locally8 reducing the need for transportation that causes pollution/ contribute to the carbon footprint.9
  • Khanye uses biodegradable packaging10 that does not harm the environment.11 (Any 8) (8)

Analysing, difficult (Focus, p.28; Successful, p.26; Scenario) 
[40]

TOTAL SECTION B: 160
GRAND TOTAL: 200

Last modified on Monday, 28 November 2022 12:37