Tuesday, 14 September 2021 09:23


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  1. This question paper consists of:
    SECTION A (25)
    SECTION B (75)
    SECTION C (50)
  2. Answer ALL the questions. 
  3. Number the answers correctly according to the numbering system used in this  question paper. 
  4. Start EACH question on a NEW page. 
  5. Do NOT write in the right-hand margin of the ANSWER BOOK. 
  6. Leave a line after EACH subquestion. 
  7. Generally, one mark is allocated per fact. A 2-mark question would therefore  require TWO facts, etc. 
  8. All answers MUST be related to Computer Applications Technology. 
  9. Answers such as 'cheaper', 'slower'/'faster', 'easier', etc. will ONLY be  accepted if it is used together with a reason or an explanation.
  10. Write neatly and legibly.


Various options are given as possible answers to the following questions. Choose the  answer and write only the letter (A–D) next to the question numbers (1.1 to 1.10) in the  ANSWER BOOK, e.g. 1.11 D. 
1.1 Which ONE of the following is both an input device AND an output device? 

  1. Stylus  
  2. Touch screen 
  3. Laser printer 
  4. Fingerprint scanner (1) 

1.2 The digital divide refers to the gap between people who … 

  1. have access to ICTs and people without access to ICTs. 
  2. live in rural areas and people who live in cities. 
  3. receive education and people who do not receive education. 
  4. use mobile devices and people who use desktop computers. (1) 

1.3 Which list of wireless technologies below is sorted from the longest range to  the shortest range? 

  1. NFC, WiMAX, Bluetooth 
  2. WiMAX, NFC, Bluetooth 
  3. Bluetooth, NFC, WiMAX 
  4. WiMAX, Bluetooth, NFC (1) 

1.4 Plug-and-play technology … 

  1. allows only hand-held gaming consoles to connect to a computer. 
  2. enables new devices to connect to computers without USB ports. 
  3. installs the driver automatically when a new device is connected. 
  4. allows only one storage device at a time to be connected to a computer. (1) 

1.5 Which ONE of the following is NOT a benefit of grid computing? 

  1. It allows processing of high volumes of data. 
  2. It saves on electricity costs and data usage costs. 
  3. The number of computers used in a grid can differ. 
  4. It combines the processing power of many computers. (1) 

1.6 A … is the most secure way to protect a smartphone against unauthorised  access. 

  1. USB connection 
  2. screen lock pattern 
  3. password 
  4. fingerprint (1)

1.7 Which ONE of the following is a wild card character that can be used when  you search for a file? 

  1. & (1) 

1.8 An audio file that can be downloaded from the internet to a device is called  a ...  

  1. blog. 
  2. podcast.
  3. vlog. 
  4. vodcast. (1) 

1.9 An e-mail could remain in a sender's Outbox because the … 

  1. sender did not specify the recipient's e-mail address. 
  2. recipient's e-mail address was spelled incorrectly. 
  3. sender was not connected to the internet at the time. 
  4. recipient's mailbox is full and cannot receive more e-mail. (1) 

1.10 A database query displays the following records when it runs: 






R 8 000.00



R 21 000.00



R 15 870.00



R 7 800.00

Which ONE of the following criteria was used in the Amount field to select the  records that are displayed? 

  1. >=7 800 And <21 000 
  2. >7 800 And <=21 000 
  3. >=7 800 And <=21 000 
  4. <=7 800 And >=21 000 (1) [10]

Choose a term/concept from COLUMN B that matches a description in COLUMN A.  Write only the letter (A–T) next to the question numbers (2.1 to 2.10) in the  ANSWER BOOK, e.g. 2.11 U. 



2.1 Using ICTs to enable you to work away  from your office 
2.2 An external port used to directly connect  devices to a computer 
2.3 A web-based application used to find  information about a specific topic on the  World Wide Web 
2.4 Print jobs waiting to be sent to a printer
2.5 A software update designed to correct  a specific bug 
2.6  A protocol that makes video calls over  the internet possible 
2.7 Technology used in computer games to  add imaginary characters to real-life scenes 
2.8 Technology often used to track runners  in a marathon 
2.9 A message that is displayed when user  input in a database table is invalid 
2.10 Additional data stored in an image file,  such as the date taken, location and  dimensions of the image

  1. RFID tag 
  2. validation rule
  3. patch 
  4. augmented reality (AR)
  5. USB 
  6. barcode 
  7. VPN 
  8. VoIP 
  9. browser 
  10. hub 
  11. printer spooling 
  12. search engine  
  13. service pack 
  14. metadata 
  15. input mask 
  16. printer queue 
  17. virtual reality (VR) 
  18. validation text 
  19. geotag 
  20. telecommuting

(10 x 1) [10]

Indicate whether the following statements are TRUE or FALSE. Choose the  answer and write 'true' or 'false' next to the question numbers (3.1 to 3.5) in the  ANSWER BOOK. Correct the statement if it is FALSE. Change the underlined word(s)  to make the statement TRUE. (Do NOT simply use the word 'NOT' to change the  statement. NO mark will be awarded if only FALSE is written.) 



Computer program instructions are  executed by the CPU. 


An NIC has slots for hardware components. 

False – motherboard

3.1 Application software manages all the activities on a device. (1) 
3.2 A UPS allows the computer to run for a limited time so that documents can be  saved and applications closed when a power outage occurs. (1) 
3.3 Phishing is a type of malware that demands a payment to restore the files it  illegally encrypted. (1) 
3.4 Social engineering is a legal way of obtaining financial support for a project by  raising contributions online from a number of people. (1) 
3.5 A calculation that includes all the records in a database report should be done  in the report footer. (1) [5] 


4.1 What is the purpose of a driver program? (2) 
4.2 An accounting clerk uses a keyboard that does not have a numeric keypad.  Explain why a keyboard with a numeric keypad would be a better option. (2) 
4.3 A list of files stored on a computer is shown below. 
cat 2 jhghujga 1
4.3.1 What type of content will be found in a file with a .mp4 extension? (1) 
4.3.2 Give the full name of the spreadsheet in the list of files above that has  a newer file format. (1) 
4.3.3 Books.dotx is a template file. What is a template file? (1)
4.3.4 Give ONE reason for creating a compressed file, such as Books.zip. (1)
4.4 State TWO advantages for notebook computers going into sleep mode. (2)
4.5 Explain the term backward compatibility. (2) 
4.6 Different types of memory/storage are often used on one device. 
4.6.1 Give an example of memory that loses its contents if the computer is  switched off. (1) 
4.6.2 Give TWO reasons why modern mobile devices are more likely to  have built-in solid state drives instead of hard disk drives. (2) 
4.6.3 Why is Blu-Ray storage popular with computer gamers? (1) 
4.6.4 State TWO ways in which data, stored on an SD card in a camera, can be transferred to a personal computer. (2)
4.7 Give THREE examples of accessibility software features that are part of the  operating system. (3) 
4.8 State TWO ways to access a website without typing in the URL or the IP  address in a web browser. (2) 
4.9 One of the functions of the operating system is to provide a user interface. Give TWO additional basic functions of the operating system. (2) [25]

5.1 State TWO factors that should be carefully considered when choosing an ISP  (internet service provider), other than cost. (2) 
5.2 Give TWO limitations of using an ADSL connection. (2) 
5.3 Name TWO technologies/protocols that use encryption to secure  communication over a wide-area network. (2) 
5.4 What are the advantages of a wireless LAN over a wired LAN? (2) 
5.5 Explain why large videos stream slowly during office hours, but the same  videos will stream faster late at night, even though you use the same  computer and the same internet connection. E-mail and file downloads, however, are equally fast during the day or night. (3) 
5.6 You use your smartphone only for instant messaging and cellphone calls.  The monthly data cap of 5 GB on your smartphone has been used up before  the end of the month.  Give TWO possible reasons why the data cap did not last the whole month. (2) 
5.7 State TWO netiquette rules for a group chat on social media. (2) [15]

6.1 The example below shows three questions that were part of a questionnaire  for learners taking Mathematics as a subject at primary school. 

Question 1: Did you pass Mathematics? 
Question 2: How many learners in South Africa take Mathematics as a subject? 
Question 3: What impact does Mathematics have on the economy? 

Answer the following questions based on the questionnaire above. 
6.1.1 Identify ONE open-ended question from the questions above. (1) 
6.1.2 Which question (Question 1, Question 2 or Question 3) in the  questionnaire is more likely to give usable data if primary school  learners completed the questionnaire? (1) 
6.2 State TWO ways in which a teacher can check if a learner plagiarised from  the internet. (2) 
6.3 Give TWO tips that learners can use to check the quality of information when  researching a topic on the internet. (2) 
6.4 Name TWO broad categories of spreadsheet features/options that can be  used to interpret data from a questionnaire. (2) 
6.5 Why do you need a citation in the body of a research report and  a bibliography at the end of a research report? (2) [10]

7.1 A user sometimes shares his/her personal details when using social media, e.g. a cellphone number or an e-mail address.  
Why should a user think carefully before sharing this information on social  media websites? (1) 
7.2 State TWO ways in which a system administrator can protect a network from  hackers. (2) 
7.3 Why would a research company benefit from using 'big data'? (2) 
7.4 Explain why you want your friend to use a private browsing mode, such as  incognito mode, when he uses your computer to log onto his web-based  e-mail service. (2) 
7.5 A school wants to promote e-learning by using the BYOD concept on a Wi-Fi  network.  
7.5.1 Explain the BYOD concept. (Do NOT only write out the acronym.) (1) 
7.5.2 State TWO problems that this school could experience when  implementing a BYOD policy. (2) [10]

8.1 Give ONE reason why words such as 'color' and 'favor' (instead of the  expected 'colour' and 'favour') are NOT identified as spelling errors when you  do a spell check on a word processing document. (1) 
8.2 Give TWO possible reasons why a main mail merge document fails to load the  data source when you are trying to open it. (2) 
8.3 The database table below was created to capture learners' test marks. Copy the table below into your ANSWER BOOK and complete it by adding  a suitable data type for EACH of the THREE remaining fields (8.3.1 to 8.3.3).  (3) 

Field Name 

Data Type



ID Number 


Date of Test 




8.4 How would you ensure that another user can NOT enter data into certain cells  in a spreadsheet? (1)
8.5 The following error message is displayed in a spreadsheet cell: #VALUE! Explain how you would correct the error that causes the message above  to appear. (2) 
8.6 The two underlined arguments in the function below prevent the function from  working correctly when copied down: 

=VLOOKUP("A1", L1:M5, 2, FALSE) 

Suggest ONE correction for EACH of the TWO underlined arguments. (Do NOT refer to the spaces in the function in your answer.) (2) 
8.7 Suggest ONE function that can be used to replace the whole formula in EACH  of the following cases: 
8.7.1 =A1&A2&A3 (1) 8.7.2 =(A1+A2+A3+A4+A5)/5 (1) 8.8 Explain the purpose of EACH of the following HTML tags: 
8.8.1 <a name="NAME"> (1) 
8.8.2 <a href="#NAME"> (1) [15] 


Learners use digital technologies that could have a positive and a negative impact on  their lives. You are required to answer some questions about digital technologies. 
9.1 Most learners use mobile devices to browse the Web. 
9.1.1 Some learners confuse the terms internet and World Wide Web.  Explain the terms internet and World Wide Web. (2) 
9.1.2 What term is used to describe the concept where a learner is able to  use more than one app on the same device at the same time? (1) 
9.1.3 Give ONE reason why a web page does not open in the browser on  a mobile device. (1) 
9.1.4 State ONE argument against accessing the internet using a public  Wi-Fi hotspot. (1) 
9.2 Internet connectivity at the school makes it possible for learners to access  social media websites using the school's computers. 
9.2.1 Recommend TWO rules that should be included in a school's social  media policy. (2) 
9.2.2 Learners may be click-jacked when browsing a social media  website.  Explain the term click-jacking. (2)
9.2.3 Learners regularly share photos on social media. Name TWO features of a smartphone that determine how many  photos can be saved on it. (2) 
9.2.4 When you click on a Facebook page, the browser shows a message  offering to install a plug-in. Explain what a plug-in is. (2)
9.3 Learners often use the school's mobile devices for long periods of time each  day to enrich their learning experience in the classroom.  
9.3.1 State TWO ways in which learners can prevent eyestrain when  spending a lot of time on these mobile devices. (2) 
9.3.2 State TWO possible mental health issues that the continuous use of  technology can cause. (2) 
9.3.3 State TWO positive effects that technology has on education. (2) 
9.3.4 Suggest TWO ways in which teachers can prevent learners from  being distracted when using the school's mobile devices in the  classroom. (2) 
9.4 A word processing app was used to create the image below to compare the  popularity of social networks, that is Twitter 28%, Facebook 67% and  Instagram 9%. 
Suggest a combination of TWO word processing techniques to correct the  display of the image below so that all the text in the objects is clearly visible. 
NOTE: Do NOT refer to 'cut and paste', 'retyping' or 'recreating' in your answer. 
cat 2 jhgjygad 2(2) 
9.5 A Grade 12 CAT learner included the image below as part of his/her PAT  report to show his/her research results.  
Discuss TWO reasons why the information in the image is difficult to interpret.
cat 2 jhguyagd 3 (2)


AcademyOne is a large academic library that sends books to smaller libraries across  the country. You are required to assist the staff with ICT-related issues. Employee data  and financial data must be protected. 
10.1 Most of the existing computers in the libraries are entry-level computers. 
10.1.1 You need to check the minimum system requirements of the  computers to determine if they can run specific software.  Define minimum system requirements. (2) 
10.1.2 Name TWO hardware components, other than a motherboard, that  would probably need to be upgraded to make it possible to process  large amounts of data and run the data analysis software. (2) 10.1.3 Give TWO reasons why computers may slow down over time. (2) 
10.2 The computers in the AcademyOne library must be connected to a network  so that resources can be shared. 
10.2.1 Which component, if not already part of the motherboard, must be  installed in each computer to enable the computers to connect to  the network? (1)
10.2.2 The library uses a large number of computers.  Why would a peer-to-peer network NOT be suitable for this library? (2) 
10.2.3 Suggest wired media that would be suitable to connect the library  computers in a network. (1) 
10.2.4 What device would be needed to connect the library's LAN to the  internet? (1) 
10.3 Data should be backed up regularly. The internet provides various online  storage facilities. 
10.3.1 Give TWO reasons why the library would use cloud storage to store  files and to make backups. (2) 
10.3.2 Give TWO reasons for restoring data from a backup. (2)
10.4 You need to complete a website using HTML. 
10.4.1 Which tag would be used to create a bulleted list in HTML? (1) 
10.4.2 Which tag would be used to create an open line in a paragraph  in HTML? (1) 
10.4.3 When the HTML code below is run in a browser, it should create a table with three rows and two columns. The code does not display  the table correctly.  
Study the code and answer the question that follows. 

<table border=1> 
<td> Row 1 Cell 1 </td> <td> Row 1 Cell 2 </td>
<td> Row 2 Cell 1 </td> <td> Row 2 Cell 2 </td>
<td> Row 3 Cell 1 </td> <td> Row 3 Cell 2 </td>

Suggest TWO changes to the code so that the table displays  correctly. 
NOTE: Do NOT rewrite the code. (2) 
10.5 The screenshot below shows a few records from a larger data set used to  display the salaries of part-time employees at smaller libraries across the  country. The amounts earned (column E) are based on the number of days  worked. 
cat 2 jhguyhgad 4
10.5.1 Which spreadsheet feature can be used to fully display the contents  of cell E1 without adjusting the column width? (1) 
10.5.2 What formatting has been applied to the cell values in the  range A2:A6? (1)
10.5.3 The options below can be used to determine the total amount  earned by the part-time employees from Cape Town. 

Option 1: 

=SUMIF(B2:B37492,"Cape Town",E2:E37492)

Option 2: 

=E3+E6+E11+E17+ … +E37492

Which ONE of the two options above would be most appropriate for  the task? Motivate your answer. (2) 
10.5.4 If an employee is older than 30 and earned more than R10 000 in  the year, the text 'Yes' must be displayed in column F, otherwise 'No' must be displayed. 
The IF statement in cell F2 (shown below) was copied down to the  rest of the cells in the column:  


Give TWO reasons why the IF statement does NOT work correctly. (2) [25] 


Last modified on Tuesday, 14 September 2021 12:08